The app store and my computer say I have installed the update Pages but it doesn't appear on my dashboard or open any files.
The app store and my MacBook IOS 7.1.2 computer says that I have downloaded and installed the new update for Pages, but when I try to open a file i get a message that I need the new update.
You have 2 versions of Pages on your Mac.
Pages 5.2.2 in the Applications folder.
Pages '09 in your Applications/iWork folder/
You are alternately opening your files with the wrong version.
Peter
PS Your Macbook is not running iOS 7.1.2 that is your iPhone/iPad.
Similar Messages
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I switched to singapore on the app store, so now i am trying to get back to the U.S app store and it is saying "You have a store credit balance;you must spend your balance before you can change stores" I am trying to save money. What do I do???
Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.
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i'm running10.8.5. I have tried to install a programme but can't because it is from an unidentified developer. the box says-Your security preferences allow installation of only apps from the Mac App Store and identified developers.how do i install the programme
macjack gave you the easiest solution. Need to have admin privilieges to change this option.
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I have downloaded mountain lion from the app store on another computer. I have then gone to find it in "purchases" in the app store on my own macbook pro and it just comes up as "you have not purchased any apps" how to I get my mountain lion?
Mac App Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4928 -
i am trying to install msnbc app from the app store and keep getting an error message. The app will not install. What can i do?
This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
I got disconnected after the release of the last update! I'm disconnected only from the app store and itunes. Do i have to update to activate my account? What to do, i'm stuck.
Have you restarted your phone?
If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
Check for the app again after the phone starts back up.
~Lyssa -
Good afternoon. I want to buy the program in the app store and will generate an error please contact the itunes support to complet the this transaction
Previously everything was OKYou're going to have to contact iTunes support, as directed, to fix this issue.
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Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.
Restart your computer and try again
never hurts to try. ha -
Trying to get into the App Store to update some apss. It asks for my password but the problem is that it is showing ghosted an Apple ID I don't use. Can't figure out how to fix it.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
Hello everyone. Can anyone shed some light on this problem? If I downloaded an app from the app store called "Print to PDF" that allows opening any application and going to print converts that to a PDF e.g. Safari pages, mail etc and I did not sync or "transfer purchases" for some time and when I look in the app store that app is no longer there so I thought if I could "transfer purchases" iTunes would then have the .ipa and I could back it up and copy it to my iPad 2 but I don't see the ipa in the "mobile applications" directory. How do I get it off my iPad and into iTunes to backup?
Thanks for any help you can give!Ashka, I have tried to "transfer purchases from device" but that is what I am saying that I do not see the app in the "mobile applications" directory after I do that process. I was wondering if anyone else knew of a way to get to the ipa file that is stored on the iPad such as a program that could browse the directories of the iPad of even an app that could do it so I can get and save the actual app in ipa format.
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Can somebody please give me a way round my problem?
My cards are from England but the registered address is in Thailand.
When l try to make a purchase on the app store l get the message that my cards are not valid in Thailand!
l have a paypal account but there is no option on my account to use it!
Any ideas?The Cards need to be registered in the Country you are in.
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I purchased iPad 3. While trying install application,it says it is not available in Kuwaiti store. I entered my credit card details to complete the configuration . What is the issue.
Even free apps have limits on where they can be downloaded. Either the app maker does not want to release it in Kuwait or (more likely) he/she does not have the rights or permits to release it in Kuwait.
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I have just purchased my I pad the shop where I brought it from installed some app when I try to download any apps it comes up as his name even though I've registed this I pad how can I remove his I'd so mine shows. Thank you
Sign out of unwanted Apple ID and sign in with your Apple ID
Settings>iTunes and App Stores>Apple ID -
I know, I should've looked at the app page a bit more carefully before purchasing the app (the app in this case is Fruit Ninja, but it applies to all multi-iOS compatible apps) but it would be nice if a confirmation message was sent before authorizing the purchase with your ID and password (i.e., "This is an iPhone app. Are you sure you want to purchase this?"). Since I didn't know I was purchasing an app for bother iOS device, a refund would also be nice.
If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards. -
Some sites work but home page is only streaks of color no text in the body of page. Address is ledgible and a few other items like icons.
Should I uninstall and then reinstall?Hi oneLmicheLe,
Thank you for your question, I understand that you have downloaded Firefox for Android and that there are some issues with the display.
Yes, please reinstall Firefox for Android from the Google Play Store. Did this help?
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