The app store app isn't responding after installing yosemite
the app store app isn't responding after installing yosemite os
You could have a keychain certificate issue. This is what caused my woes. Apple support helped me through it.
Similar Messages
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App Store Update keeps showing even after installing
the app store on my macbook air keeps showing an update for MacBook Air SMC Firmware update 1.8. it shows 1.66f60 is installed in the system info page.
the MacBook air is late 2010 with OS X 10.9 Mavericks. The update acts like it is installing but, it still shows up in the app store update even after rebooting.
any help would be appreciated.This may or not be related to the OP's post...
I have an Epson Artison 810, and since Mountain Lion was installed, my iMac (when waking from sleep or rebooting) keeps asking me if I'd like to download an update for this printer. If I click Yes, I'm taken to the App Store, where, after waiting WAY too long, it tells me my system's up to date, and that no updates are available. -
Can not open app store on macbook pro/imac after installing Mavericks
I have just installed Mavericks on both a Macbook Pro and an iMac. I use the same Appleid on both.
But now I can not open App Store
I have tried clicking on the App Store symbol in the dock, starting it from the program folder in a Finder window, and starting it from the Apple menu. The result is the same: Nothing happens except that the menubar that was active before the attempt becomes inactive (dark). There is no App Store Window, and no App Store menubar.
I have one idea why this happens. I removed the "OS X Mavericks" from the list of downloads/purchases in App Store by misstake before I installed Mavericks. If that is the problem how can I solve it?Ok, now it works again. I got a Notice that I could update some applications and I answered that I wanted to do that. Then, when I tried to start App Store the menubar showed up but no window. I choosed "Windows - Minimize", exited App Stored and started it again. And now it works - on both computers!
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No Apps listed in CC desktop manager after installing Yosemite.
Just installed Yosemite and the Apps tab of Creative Cloud is now blank. Am on a Macbook Pro. Thanks for any help =) Leah
Lawork please be aware by completing the following steps:
Nishant K: Now, get the Go to Folder again and type /library there and press return.
Nishant K: Go to Application Support/Adobe and delete the AAMUpdater folder there too.
You have now removed the update payloads for your installed Adobe Creative software. If you wish to be notified of updates you will need to uninstall and reinstall each of the installed applications to restore the update inventory files. You can find details on how to uninstall and reinstall at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html. -
TS1702 does your app store crashes on ipod 4g after installing ios6 ?
Soon after ipod has been upgraded to ios 6 it seems there is a definite lag in the response.
Is anyone facing a similar issue especially with App storeCommon problem. See:
https://discussions.apple.com/thread/4319809?tstart=0 -
Very slow mac after installing yosemite
I have already tried all the online tips (like turning off transparency etc) but nothing works. I have also run Etrecheck and will include the report:
Problem description:
Mac very slow after installing yosemite
EtreCheck version: 2.1.8 (121)
Report generated 25 Mar 2015 16:49:59 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:0:10
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (414.76 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 5
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.divx.agent.postinstall.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Mail Application (/Applications/Mail.app)
Google Chrome Application (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
WireTapAnywhere: Version: 2.0.0 [Click for support]
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 584.59 GB
Destinations:
HEIDI [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 584.59 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% CalendarAgent
1% Mail
0% Google Chrome
0% fontd
Top Processes by Memory: ℹ️
198 MB Google Chrome
114 MB Google Chrome Helper
94 MB Mail
86 MB Finder
82 MB mds_stores
Virtual Memory Information: ℹ️
61 MB Free RAM
1.44 GB Active RAM
1.40 GB Inactive RAM
906 MB Wired RAM
4.92 GB Page-ins
64 MB Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 03:46:40 PM Self test - passed
Mar 25, 2015, 11:26:31 AM /Library/Logs/DiagnosticReports/Preview_2015-03-25-112631_[redacted].hang
Mar 25, 2015, 11:26:30 AM /Library/Logs/DiagnosticReports/Preview_2015-03-25-112630_[redacted].hang
Mar 25, 2015, 11:26:21 AM /Library/Logs/DiagnosticReports/Preview_2015-03-25-112621_[redacted].hang
Mar 25, 2015, 10:54:50 AM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-03-25-105450_[redacted].c pu_resource.diag [Click for details]
Mar 23, 2015, 12:30:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS5.1_2015-03-23-123012_[redacted].crashI am having problems with slowness, too - ever since installing the latest Yosemite update I downloaded a few days ago. EVERYTHING - Safari, QuickTime, MS Word for Apple, the DVD Player, everything - runs slowly and I get the "rainbow pinwheel of frustration". It's taken me three minutes to type these few sentences. It's really starting to frustrate me. Here is my EtreCheck report:
Problem description:
Since I installed the latest Yosemite update (10.10.2), EVERYTHING runs slowly. I get the rainbow pinwheel whenever I click on anything on Safari, and have trouble typing via Safari; videos stop and start on QuickTime; MS Word for Apple runs slowly - EVERYTHING seems to be slowed down. It took four minutes to get the above sentences typed. Please help me escape the “rainbow pinwheel of failure”!
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 12:56:40 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 16
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1680 x 1050
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 4 days 13:7:46
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (67.68 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898 disk3 : (4.13 GB)
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Seagate FreeAgent GoFlex 500.11 GB
EFI (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 499.76 GB (9.35 GB free)
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.PTUMWDrv (9.6.8) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) [Click for support]
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.PTUMWCDFree (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWCSP (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWDIAG (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWMdmControl (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWMdmData (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWNMEA (9.6.8) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.seagate.SeagateStorageGauge.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.memeo.Memeod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
CBCStatusMenu Application (/Applications/Cricket Broadband Connect.app/Contents/Resources/CBCStatusMenu.app)
EEventManager Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
MemeoAgent Application (/Library/Application Support/Memeo/Memeo Backup/Agents/MemeoAgent.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10516.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
AddThis
Greenhouse
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 431.20 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 67
Oldest backup: 2014-04-22 12:40:59 +0000
Last backup: 2015-03-26 15:08:56 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 431.20 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% com.apple.WebKit.Networking
0% ConnectService
0% systemstatsd
0% fontd
Top Processes by Memory: ℹ️
142 MB Safari
90 MB com.apple.WebKit.WebContent
39 MB com.apple.WebKit.Networking
34 MB com.apple.WebKit.Plugin.64
34 MB WindowServer
Virtual Memory Information: ℹ️
43 MB Free RAM
946 MB Active RAM
911 MB Inactive RAM
967 MB Wired RAM
21.68 GB Page-ins
870 MB Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 04:31:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-25-163102_[redacted].crash
Mar 25, 2015, 02:16:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-25-141640_[redacted].crash
Mar 25, 2015, 10:04:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Aperture_2015-03-25-100438_[re dacted].crash -
I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
When I search for those song in my library, it shows that I do not have them:
But if I go to the iTunes store, I get the play button and not the price of the song:
This is what things look like from my phone's side of things:
"Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
But, it does show up under "Recent Purchases"
Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy -
How can I delete an app from launchpad, that doesn't have the little cross in the left top corner. The app isn't an App Store app. The application is also not present anymore in my application's folder in finder.
I tried to use the attached command through TERMINAL :
sqlite3 ~/Library/Application\ Support/Dock/*.db "DELETE from apps WHERE title='Help';" && killall Dock
sqlite3: Error: too many options: "DELETE from apps WHERE title='Help';"
Use -help for a list of options.
But i didn't work as I got the above error message.
best regards
JeroenI'm in the same boat as you -- except that I manage both a school lab (volunteer job) and macs in the enterprise (pay job). What I think we need is the Education Volume Purchasing Program
http://www.apple.com/education/volume-purchase-program/faq.html
Unfortunately this all seems a little rough around the edges -- for example, I have found updates for AppStore apps on the support.apple.com updates download site, but then when I install them via ARD they don't actually update the software. (The AppStore icons still show as needing the updates, and the version info reports the old version.) The documentation is also vague about which AppleID to use in which circumstance. I think they just haven't finished thinking through the implications of the various procedures and policies upon the various kinds of customers. When we deployed Mountain Lion on the school lab, we made an install usb and went around and installed it on each computer -- and it appears that you are on the honor system as far as paying for all of the licenses that you install. We did! But they appear to have no way to enforce it.
So far, I have only deployed 9 Lion macs in my day job, and our "solution" to the AppStore showing updates problem has been to drag the AppStore icon off of the users' docks so they don't see them! -
after doing all the latest updates to both my iphone 4s and itunes the itunes store app on the iphone just dissapeared. Now i can't purchase any media. How can i get itunes store app back on my iphone?
If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > iTunes being set 'off' ?
-
I just received the following email.....Is this legit? Makes no sense.
Dear iTunes Customer,
Our records indicate that you have been using your AOL Username to sign in to the iTunes Store, App Store, or iBooks Store.
After March 30, 2015, AOL will no longer support your ability to sign in to the iTunes Store, App Store, or iBooks Store. In order to continue using store features, including the ability to access your previously purchased content, you must transition from signing in with your AOL Username to signing in with an Apple ID.
To make this transition, simply sign in once more with your AOL Username to iTunes on your Mac or PC. You will automatically be taken through a few short steps to complete the process.
When the process is complete, your new Apple ID will allow you to continue to purchase and download music, movies, TV shows, apps, books, and more. Additionally, your Apple ID will allow you to access other Apple services, such as iCloud and the Apple Online Store.
This transition does not affect any AOL services you may be using with your AOL Username.
AOL Usernames which have not been transitioned to Apple ID will permanently lose access to the iTunes Store, App Store, and iBooks Store after March 30, 2015. Apple will be unable to provide support for AOL Usernames which are not transitioned by this date.
To learn more about this transition, visit support.apple.com/kb/HT204268.
Regards,
The iTunes Store teamThe link that appears in the copy in the OP does not go to an Apple site, it is something to the effect of newitunes.com, whereas the text tells you it is an Apple support document.
However, if you take the text of the support document listed, I put it in my browser and it does lead to a legit Apple Support document about coverting. Convert your AOL Username to an Apple ID - Apple Support Seems this needs to be done by March 31, 2015, as AOL will no longer allow users to use their AOL identification. -
Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
I purchased iPhoto after installing Yosemite, but App store shows the download is "waiting"
I purchased iPhoto after installing Yosemite, but App store shows the download is "waiting", with a greyed out box that says pause.
Hi exyankee,
Thanks for the question. If I understand correctly, an app is stuck on waiting. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iTunes: How to resume interrupted iTunes Store downloads - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
Hi, I have a MacBook Pro 13" laptop with Mac OSX Version 10.6.8 Processor 2.26GHz Intel Core 2 Duo. Memory 2GB 1067 MHz DDR3. After looking at the recomended steps to take prior to downloading Lion I now discovered the App Store.app application will not open. All i continue to get is "App Store.app quit unexpectedly. Click Report to open the application again". It contains a very long list of wording I am not familar with in the Problem details and system configuration. See below. I do hope in doing this I have not broken any rules with regards to the amount of wording we are permitted to use. Thank you in advance. Regards Don.
Process: App Store [968]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [100]
Date/Time: 2011-07-21 16:09:55.103 +1000
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 117649 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 103 sec
Per-App Crashes Since Last Report: 25
Anonymous UUID: A277F52C-F074-4661-9270-19F7F36E205B
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1003aa870 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff853ef7b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8456ef03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff853ef5d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff853ef564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff807c39cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff807c3883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff80757c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff807c3809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff807c36d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff8074c444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff80744cc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff80743938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff80768c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff8074200a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff80741b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff8073e3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff806b7c0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff80669922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
24 AppKit 0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
25 AppKit 0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
26 AppKit 0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
27 AppKit 0x00007fff80649a91 loadNib + 226
28 AppKit 0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
29 AppKit 0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
30 AppKit 0x00007fff8064635b NSApplicationMain + 279
31 App Store 0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff82e360b6 __kill + 10
1 libSystem.B.dylib 0x00007fff82ed69f6 abort + 83
2 libstdc++.6.dylib 0x00007fff823a85d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff84572b39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff823a6ae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff823a6b16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff823a6bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff8456efa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff85447969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff80669be4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10 com.apple.AppKit 0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit 0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit 0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit 0x00007fff80649a91 loadNib + 226
14 com.apple.AppKit 0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15 com.apple.AppKit 0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit 0x00007fff8064635b NSApplicationMain + 279
17 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff82e00c0a kevent + 10
1 libSystem.B.dylib 0x00007fff82e02add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff82e027b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff82e022de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff82e01c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff82e01a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e01e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff82e22a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82e26881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff82b9c690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff87f874c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff82e20fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff82e20e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff82e01a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e01e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff707472f8 rcx: 0x00007fff5fbff358 rdx: 0x0000000000000000
rdi: 0x00000000000003c8 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff370 rsp: 0x00007fff5fbff358
r8: 0x00007fff7074aa60 r9: 0x0000000000000063 r10: 0x00007fff82e320fa r11: 0x0000000000000206
r12: 0x00007fff85474b09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff82e360b6 rfl: 0x0000000000000206 cr2: 0x00007fff705bdfd0
Binary Images:
0x100000000 - 0x100044fff com.apple.appstore 1.0.2 (63.1) <9113B2F3-EC62-24EA-C21A-352621712604> /Applications/App Store.app/Contents/MacOS/App Store
0x100065000 - 0x10018eff7 com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff8010e000 - 0x7fff8018cff7 com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff8018d000 - 0x7fff801c0ff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff80209000 - 0x7fff80215fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
0x7fff80216000 - 0x7fff80245fff com.apple.framework.Admin 4.6 (4.6) <376BC531-CE46-A147-9AF5-4D8F8E1522C5> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff80274000 - 0x7fff80294ff7 com.apple.DirectoryService.Framework 3.6 (621.11) <AD76C757-6701-BDB5-631E-1CB77D669586> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff802df000 - 0x7fff80561fe7 com.apple.Foundation 6.6.7 (751.62) <6F2A5BBF-6990-D561-2928-AD61E94036D9> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff80562000 - 0x7fff80579fff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff80586000 - 0x7fff80594ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff80595000 - 0x7fff805d2ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
0x7fff805d3000 - 0x7fff8060ffe7 libcurl.4.dylib 6.1.0 (compatibility 6.0.0) <1E041185-131C-C237-C250-38BE933A269A> /usr/lib/libcurl.4.dylib
0x7fff80610000 - 0x7fff80621ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff80622000 - 0x7fff80643fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
0x7fff80644000 - 0x7fff8103eff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8135f000 - 0x7fff8136efff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff8136f000 - 0x7fff81374fff libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff813b3000 - 0x7fff813b3ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff81566000 - 0x7fff8157afff libGL.dylib ??? (???) <2ECE3B0F-39E1-3938-BF27-7205C6D0358B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8157b000 - 0x7fff81634fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff81635000 - 0x7fff8165dfff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8165e000 - 0x7fff8165fff7 com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff81660000 - 0x7fff81721fff libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff81722000 - 0x7fff81738fef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
0x7fff81739000 - 0x7fff81877fff com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff818af000 - 0x7fff8194ffff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff81969000 - 0x7fff81a80fef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
0x7fff81a81000 - 0x7fff81adafe7 com.apple.PackageKit 1.1.3 (92) <08D0E1A4-8E59-25E9-7203-49BF7B6112AC> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff81ba7000 - 0x7fff81c37fff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff81cb5000 - 0x7fff81cf2ff7 libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff81cf3000 - 0x7fff81d30fff com.apple.LDAPFramework 2.0 (120.1) <16383FF5-0537-6298-73C9-473AEC9C149C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff81d4c000 - 0x7fff81d62fe7 com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff81dae000 - 0x7fff81daeff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff81daf000 - 0x7fff81dc3ff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff81dc4000 - 0x7fff81ea9fef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff81eab000 - 0x7fff81efeff7 com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff81f11000 - 0x7fff82030fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff82230000 - 0x7fff8226bfff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8226c000 - 0x7fff8226cff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8226d000 - 0x7fff822b6ff7 com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff822b7000 - 0x7fff82317fe7 com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8235c000 - 0x7fff823d9fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff82446000 - 0x7fff82448fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff82449000 - 0x7fff82458fff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff824db000 - 0x7fff82506ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <8AB4CA9E-435A-33DA-7041-904BA7FA11D5> /usr/lib/libxslt.1.dylib
0x7fff82546000 - 0x7fff82551ff7 com.apple.speech.recognition.framework 3.11.1 (3.11.1) <F0DDF27E-DB55-07CE-E548-C62095BE8167> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff82552000 - 0x7fff82561fef com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff827af000 - 0x7fff8288cfff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8288d000 - 0x7fff828b2ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff828b3000 - 0x7fff828d0ff7 libPng.dylib ??? (???) <4815A8F2-24A0-E783-8A5A-7B4959F562D7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff828d1000 - 0x7fff828d6ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff82938000 - 0x7fff82a04fff com.apple.installframework 596 (596.1) <ED491B89-5D44-533B-5589-622F21EB4D16> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x7fff82b0a000 - 0x7fff82b41ff7 com.apple.DiskManagement 3.6 (358) <D0D9E19C-7F01-CEB6-681D-0B20D3B7E9B4> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff82b42000 - 0x7fff82b46ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff82b47000 - 0x7fff82b91ff7 com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff82b92000 - 0x7fff82d9fff7 com.apple.JavaScriptCore 6534 (6534.49) <1D418EF7-CDBE-3832-0157-D853073948D0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff82da0000 - 0x7fff82de1ff7 com.apple.MediaKit 10.4 (486) <5ABA1213-744C-5C65-CA8E-84BE866DB7B4> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff82de7000 - 0x7fff82fa8fef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff82fa9000 - 0x7fff82faaff7 libScreenReader.dylib ??? (???) <0E570442-073F-D6AD-5014-1FD91C631DCF> /usr/lib/libScreenReader.dylib
0x7fff82fba000 - 0x7fff82fbaff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff82fbb000 - 0x7fff82fbeff7 libCoreVMClient.dylib ??? (???) <E03D7C81-A3DA-D44A-A88A-DDBB98AF910B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff83032000 - 0x7fff8306cfff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <7982734A-B66B-44AA-DEEC-364D2C10009B> /usr/lib/libcups.2.dylib
0x7fff8306d000 - 0x7fff83078fff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff831da000 - 0x7fff831efff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff831f0000 - 0x7fff83239fef libGLU.dylib ??? (???) <1C050088-4AB2-2BC2-62E6-C969F925A945> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8323a000 - 0x7fff83247ff7 com.apple.AppleFSCompression 24.4 (1.0) <57D6F613-CB5E-75BC-E351-3272D62227F5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff83f66000 - 0x7fff8403eff7 com.apple.DiscRecording 5.0.9 (5090.4.2) <1559C58F-ABD2-0C13-7E1D-75450FEC41D4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8403f000 - 0x7fff840d9fe7 com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff840da000 - 0x7fff84144fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff84145000 - 0x7fff84443fff com.apple.HIToolbox 1.6.5 (???) <AD1C18F6-51CB-7E39-35DD-F16B1EB978A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff844d9000 - 0x7fff844daff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff84515000 - 0x7fff84564ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff84565000 - 0x7fff8461bff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff8461c000 - 0x7fff8461cff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff847f7000 - 0x7fff84804fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff84805000 - 0x7fff8480bff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff84a09000 - 0x7fff84a95fef SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff84a96000 - 0x7fff84a9aff7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib
0x7fff852fa000 - 0x7fff8533dff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff8533e000 - 0x7fff854b5fe7 com.apple.CoreFoundation 6.6.5 (550.43) <31A1C118-AD96-0A11-8BDF-BD55B9940EDC> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff854b6000 - 0x7fff85853fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff85854000 - 0x7fff85885fff libGLImage.dylib ??? (???) <7F102A07-E4FB-9F52-B2F6-4E2D2383CA13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff858cc000 - 0x7fff8591bfef libTIFF.dylib ??? (???) <5DE9F066-9B64-CBE4-976A-CC7B8DD3C31A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8591c000 - 0x7fff85943ff7 libJPEG.dylib ??? (???) <B9AA5816-8CCB-AFCB-61FD-3820C6E8219D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff85944000 - 0x7fff85d87fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff85d88000 - 0x7fff85dc9fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff85e4a000 - 0x7fff85efafff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff85efb000 - 0x7fff85ffbfef com.apple.DiskImagesFramework 10.6.8 (289.1) <4F2F2B6C-59D1-0631-71D1-F471BE2CE29A> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff85ffc000 - 0x7fff86116fef libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
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0x7fff86182000 - 0x7fff861caff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff86245000 - 0x7fff8668cfef com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff86745000 - 0x7fff868e1fff com.apple.WebKit 6534 (6534.50) <05AEA122-3F31-0F56-4AA6-E84140C53785> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff868e2000 - 0x7fff8692efff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff8692f000 - 0x7fff86bb8ff7 com.apple.security 6.1.2 (55002) <4419AFFC-DAE7-873E-6A7D-5C9A5A4497A6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff86c47000 - 0x7fff86c47ff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff86c48000 - 0x7fff86d7dfff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <E5D7DBDB-6DDF-E6F9-C71C-86F4520EE5A3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff86fbc000 - 0x7fff86fc2ff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff870ec000 - 0x7fff870effff com.apple.help 1.3.2 (41.1) <BD1B0A22-1CB8-263E-FF85-5BBFDE3660B9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff872ad000 - 0x7fff87381fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff87382000 - 0x7fff873a5fff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff873a6000 - 0x7fff87bb0fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff87bb1000 - 0x7fff87d6ffff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
0x7fff87d70000 - 0x7fff87e31fef com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff87ea7000 - 0x7fff87f64fff com.apple.CoreServices.OSServices 359 (359) <8F509D8D-4C94-9A1C-3A87-5B775D9F6075> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff87f65000 - 0x7fff88f9ffff com.apple.WebCore 6534 (6534.50) <8B0BB24A-C84C-A4F2-5544-C8071A35BBC5> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8902b000 - 0x7fff89072ff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff89073000 - 0x7fff890b4fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff890b5000 - 0x7fff89273ff7 com.apple.ImageIO.framework 3.0.4 (3.0.4) <6212CA66-7B18-2AED-6AA8-45185F5D9A03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff89274000 - 0x7fff89275fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
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0x7fff8933f000 - 0x7fff89351fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff89366000 - 0x7fff893e5fe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff89409000 - 0x7fff89422fff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff89423000 - 0x7fff8942afff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff89483000 - 0x7fff8948eff7 com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8948f000 - 0x7fff89514ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff895ea000 - 0x7fff89605ff7 com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8996f000 - 0x7fff89ca3fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff89ca4000 - 0x7fff89ca7ff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff89ca8000 - 0x7fff89caafff libRadiance.dylib ??? (???) <76C1B129-6F25-E43C-1498-B1B88B37163B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff89dd6000 - 0x7fff89e2bff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff89e2c000 - 0x7fff89ee1fe7 com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff89efe000 - 0x7fff89f03fff libGIF.dylib ??? (???) <95443F88-7D4C-1DEE-A323-A70F7A1B4B0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff89f04000 - 0x7fff8a600ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8a601000 - 0x7fff8a601ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.47f2
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Memory Module: global_name
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Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
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Serial ATA Device: FUJITSU MJA2160BH FFS G1, 149.05 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: ZTE CDMA Technologies MSM, 0x19d2, 0x0031, 0x24100000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
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USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3
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USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Hi danadixon77, thank you for your reply. I followed your instructions and put that file in the trash basket, Restarted "Is thaat the same as Reboot" the computer and am still getting the same appstore quit etc as before. Should I empty the trash basket or put back that file?
-
App store app will no longer open after installing Mavericks. How do I update in future??
Many of the apps that came with my MacBook Pro when I bought it direct from Apple last year now crash the moment the icon appears in the Dock since I installed Mavericks. These include Calendar, Pages, Contacts, Preview (all of these were updated after I installed Mavericks) and, most worrying, The App Store app. If and when Apple produces updates to sort out the bugs in the new system, how can I get them if I cannot open the App Store? Has anyone else found answers to these problems? I can get around some of these problems eg by installing Adobe Reader instead of Preview but I don't want to be stuck with a system I cannot update. Padraig
Hey pomorain!
It sounds like you have an issue with your installation of Mavericks. I would suggest that attempt to Safe Boot your computer first as a troubleshooting step to see if the issue can be resolved that way:
OS X Mavericks: Start up in safe mode
http://support.apple.com/kb/PH14204
If you are still experiencing these issues, you may want to try reinstalling your installation of Mavericks:
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Download error when renting a movie off the iTunes store app
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Apple Tech support doesn't respond here. This is a user-to-user forum.
You can always restore your Touch to get the memory back. And as, of course, you have everything properly backed up (you do, right?), you can just reload when you're done. I don't know as there is a faster solution.
Best of luck.
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