The app store in my iphone can not upgrade
As you can see, when I want to upgrade the app, it shows grey,which make I can not upgrade it.
But when I click Genius, it shows white, and recommends me apps without mistakes.
WHY?What can I do to work it out?
So you are saying that after you updated several apps - now you cannot connect to the iTunes or App Stores?
"My new iPad cannot connect to the app store and iTunes after updates from several apps"
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
Or this ...
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Similar Messages
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If I have redeemed my my gift and the balance is updated in the App Store and I still can not down load apps...what could the issue be? I keep getting this error message "Your Purchase Could Not Be Completed". Then it refers me to apple support.
If you haven't already contacted iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My iPad cannot connect to the app store but my iPhone can, what do I need to do?
My new iPad cannot connect to the app store and iTunes after updates from several apps but my iPhone4s can. They were both recently updated to ios6. Whats wrong with this thing?
So you are saying that after you updated several apps - now you cannot connect to the iTunes or App Stores?
"My new iPad cannot connect to the app store and iTunes after updates from several apps"
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
Or this ...
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I tried to download the app "Google Translate" from the App Store onto my iPhone 5s. However, the download will not complete. As well, when I try to delete the icon from my home screen, it will not go away. I am very frustrated as this has never happened before and I have gotten many paid and free apps from the App Store. I hope someone can solve my dilemma. Thank you kindly.
What have you tried to get the app to finish downloading e.g. have you tried logging out and back into your account on your phone, disconnecting and reconnecting to your network, soft-reset of your phone (press and hold both the sleep and home buttons for about 10 to 15 seconds, ignore the red slider, after which the Apple logo should appear and it should reboot) ?
You could also try downloading the update on your computer's iTunes and see if you can sync it over to your phone (or delete the app its Apps tab when connected to your computer's iTunes and sync the new version - deleting the app will delete its contents). -
I am not able to access the App Store on my Iphone 3GS with IOS 6.01, however i can access the same on my laptop when i connect my phone to my PC. Any suggestions on this.
varunsharmaapplefan
http://support.apple.com/kb/ht5209 might help you. An iPhone 4 can airplay content from apps that support airplay and iTunes but it cannot mirror. If your game does not have airplay in the app you cannot mirror it to the apple TV so I don't know if you can play just the music. You should have no problem playing your iTunes over airplay though.
This may also help http://support.apple.com/kb/HT4437
Regards
Jules -
I can not connect to the app store using my iphone 5
I can not connect to the app store using my iphone 5. When I first got it I was able to-but not since???
Please helpCome on guys. Help me out. When I click on the app store icon, it'll just go to a blank screen. The only time there is anything on the screen is under the updates tab. Then it just says no updates found. I can not browse apps or search for them. It just goes to blank screen
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When I try to update apps in the app store from my iPhone 4s, it says the password is incorrect. I'm positive it's correct. I even went through yesterday and changed my passwords just in case (I have two apple ids - they now both have the exact same password.) I was able to go to the app store yesterday and download an app using that password, but then tried to update some apps and it says the password is incorrect - and it's said that ever since. I can go to settings and log into the store with the password - view my cc info, etc. So it's definitely correct. Heck, I can even log into this forum with that password - so it's definitely the right one. What can I do?
Okay - tried that and it didn't work either. HOWEVER ...
I SEEM TO HAVE FOUND THE ISSUE! If this happens to anyone else, this might help you ...
A while back I had to set up a second apple ID in order to use the iCloud. So now I have two (annoying), and from what I'm reading on forums, this has happened to many people and you still can't merge accounts. But I digress.
Apparently the apps in question were purchased on one apple ID, but the phone had the other apple ID set within the app store. The store, it seems, will only update the apps if you're logged in as the account that initially purchased the apps. So it means going to Settings > Store > Log out, then log back in with the other ID. Annoying. But at least I know, now, what's going on.
The password, it seems, was right all along (since I have the same password for both IDs). Too bad the phone's error message told me the password was incorrect, instead of saying something more useful like "This apple ID is not authorized to update this app." Or ... something like that. Apparently I've been chasing down the wrong solution due to the wrong error message being given. -
How do I delete apps from my app store on my Iphone? not talking about holding down the app and hiting X to delete. talking about cmpletely deleting from the app store on the phone. Under 'PURCHASED" and "NOT ON THIS IPHONE" ?
Also having the same problems here.
Yesterday, I have downloaded the APPSGONEFREE and there is one App called the Victorian Mystery that is still free and i downloaded it. After a few minutes it pop up on my iphone homescreen, it can't be loaded. So I tried to delete it but it cant be deleted. (there is no x mark on top of it). I then use my itunes to synchronize it through my iphone but it wasnt able to delete it. I then bought the apps at apsstore ( Victorian Mystery), which is not free for today and I synchronize and it cant be installed on my Iphone. I just cant delete the APP. I need help. -
I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.
Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie -
I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.
Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.
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I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, the app store, or itunes. Can't download anything or receive or send emails. Not happy. My iPad is basically useless. Tried to erase and restore. can't even do that. whish I had waited.
Hello suzanefromnv,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario -
After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?
The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
a. iTunes
b. QuickTime
c. Apple Software Update
d. Apple Mobile Devices Support
e. Bonjour
f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC -
Why can't i access the app store on my iphone 5
Please why can't I access the app store on my iPhone 5....it keep saying can't access.. I'm from Nigeria
Go to settings, then scroll down to appstore and itunes store. Then tap id and sign out. Next, sign in again.
Or restart the device by holding power button until red slider appears. Slide it. After the iphone turns off. Hold the power button to turn it backon. Then try the solution above. -
My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?
If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications. -
TS1368 Can't get into updates section in the app store on my iPhone
I can acess the app store on my iPhone but when I click on the updates tab it says "cannot connect to the iTunes store" which is weird because I can still download apps and search them.... Can anyone suggest how I can fix this?
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months (or maybe more) in the future and then re-trying
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