The app store is not letting me change the apple ID that is present

The app store is not letting me change the old apple ID

http://www.apple.com/support/mac/app-store/contact/

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  • I used to have a apple id but when i got my macbook i changed it. Then i downloaded OS X and updates in my app store will not let me change my apple id back to my new one it just still uses my old one. What do i do?

    I used to have a apple id but when i got my macbook i changed it. Then i downloaded OS X and updates in my app store will not let me change my apple id back to my new one it just still uses my old one. What do i do?

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.

  • I recently changed my email address and the app store will not let me use my new email.  I have my apple id under my new email address

    I recently changed my email address and the app store will not let me use my new email.  I have my apple id under my new email address.  Any Suggestions?

    1. Sign out of Apple ID (Settings>iTunes and App Store>Apple ID)
    2. Reboot
    3. Sign in with new email address

  • How do I remove my credit card from my account and still download free apps. Bc that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

    How do I remove my credit card from my account and still download free apps? because that card is no more good anymore the App Store will not let me download any apps . I no longer have a credit or debit card.so PLS help

    On your iPad tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account  - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
    Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID)
    If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information?

  • App Store has not up date for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.

    App Store has not updated for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ install.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • I have a mac pro 1.1. the main hard drive failed. How do I reload OS X 10.7 back in my computer. the app store will not let me reinstall this os. My computer is not compatible OS x 10.8?

    I have a mac pro 1.1. the main hard drive failed. How do I reload OS X 10.7 back in my computer. the app store will not let me reinstall this os. My computer is not compatible OS x 10.8?

    You need to first install the OS your Mac came on the bundled gray disks. Assuming it's Snow Leopard, you could then login into the App Store using your same Apple ID and password to download and install Lion.
    If your Mac is a bit older and came with Leopard, 10.5.x, you can bypass that and install Snow Leopard from your retail disk. The only software you'd need to install separately from the gray disks would be the optional software, such as the iLife suite and other titles not included on the retail SL disk.

  • What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do you mean by 'will not let me download' ? Is the buy/download button greyed out ? Are you getting any error messages ?

  • I have a ipad 1st gen and the app store will not let me download an older version of pages what do i do?

    I have a ipad 1st gen and the app store will not let me download an older version of pages what do i do?

    - Do not use Pages
    - Get a newer model iPad
    Not what you wanted to hear.

  • My app store will not let me update or get new apps which are all free and it keeps telling me to enter my billing info and when i do that it sayd my security code ain't right and won't let it go through..how do i fix this??

    my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?

    Select None for payment method >  iTunes Store: Changing account information
    If None is not available > Why can’t I select None when I edit my payment information?
    Yes, you can redeem an iTunes gift card for current purchases.
    How to Redeem iTunes Gift Cards and content codes
    And you can check the balance of a redeemed card >  Account Home - Apple Store

  • App Store will not let my re download games because I never had money in my account

    App Store won't let me re download a buy I have already brought but I try to buy something and I never had the money on my credit card now I can not download something I already brought without doing credit card Agean but when I do it says I don't have enough money but I already have it I just wanna redownload it

    If you tried to buy something and did not have the money, your Apple ID will
    be disabled. You need to resolve the problem before you can download anything
    including apps you previously had.
    Suggest you start here to get the problem resolved:
         http://www.apple.com/support/itunes/contact/

  • I have 2 Apple ID's but the app store will not let me update iPhoto with either

    I have a MacBook pro 2011. For some reason i have ended up with 2 Apple ID's i must have forgotten something or i changed my account name from when i first set up the machine. Some apps allow me to upgrade with one but not the other. I have upgraded to Yosemite via a clean install at the Apple store. I have loaded back on my back up but iPhoto isn't there and it has asked me to upgrade via the App store. Unfortunately neither Apple ID's will let me upgrade.
    The Message on screen is:
    Upgrade unavailable with this Apple ID
    This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled
    Do i head back to the Apple store and talk with them or is there something i can do at home?
    Thanks in advance of any help
    S

    I think you're confusing RAM memory with hard drive memory storage...the two aren't the same. 
    Although you're being told you need 2GB of RAM to run Mountain Lion....I would consider 4GB the minimum.  You should be able to upgrade the RAM in your iMac to 4GB for well under $100.

  • My app store will not let me get apps. When I enter my ID information, it says "This Apple ID cannot be used for the iTunes Store. Please enter another Apple ID." it worked this morning. What do I do?

    I tried it this morning to download Twitter and it worked just fine. I also was able to download other apps before school. Now I'm trying to download a few Christmas apps and it won't work at all. I tried other apps thinking maybe it was just the certain app and none of them are able to be downloaded. I cannot figure out what to do. I have restarted my phone, changed my password, logged out and back into my account and nothing is working. What do I need to do to get it to work?

    I went into settings, iTunes & App Store and tapped on my appleID, then signed out. I went back into the App Store on my phone and tried to download the app and then signed in again, and it worked!
    Apple is looking into the issue> as I was told by the tech support!

  • The App store is not letting me use my gift card to purchase any apps...ideas?

    It is a $100 gift card and has already been redeemed and purchases have been made previously. There is a remaining balance on the card. When i sign into the app store, there used to be a balance that appeared beside the "account" tab, but now it is gone! Everytime I try to make a purchase, the app store asks me to confirm the billing information and to resign into my mac account. Once i sign in, it asks for my billing information again and the cycle continues. Not too sure what I'm supposed to do. Also, it has worked until yesterday when I downloaded the new itunes and synced my newly purchased iphone with my mac.

    Hi Sunny ...
    Several things to try ...
    If you are running v10.6, install the Mac OS X 10.6.8 Update Combo
    If you are running v10.7, install the OS X Lion Update 10.7.3 (Client Combo)
    That will reinstall the  App Store for you. Restart your Mac after the combo is installed.
    Try logging into the App Store and check your balance.
    You can also view your balance is the account area at the iTunes Store on your Mac.
    Apple - Apple Gift Cards
    When you review your account in the Edit Payment Information window in either the Mac App Store or iTunes Store, don't forget to the click the Done button bottom right side of the window.
    If nothing above has helped, try resetting your iTunes account. You can do that here >   Apple - My Apple ID
    And try deleting the cache associated with the App Store. Quit the App Store if it's open.
    Go to ~/Library/Caches/com.apple.appstore/Cache.db
    Move the Cache.db file to the Trash. Try the App Store.
    edited by:  cs

  • I have 1.7 g of space left on my Ipad but the app store will not let me download garage band on to my iPad with is only 808mb can some one tell why this is happening. Thanks

    Loads of space but not letting me download garage band on to my iPad and comes up with pop up saying not anough space on the iPad

    When the app is downloaded it will expand as all app downloads do. You are downloading a "compressed installer" in a manner of speaking. When the app expands it will be larger than the space that you have left on the device.
    App downloads on a computer work the same way,

  • How do I accept/purchase/download ilife programs after restoring Lion on a new Macbook Air using a new apple ID. App store will not let me do anything but accept; and it won't accept the apps with the new apple id

    I wanted to restore my new Macbook Air (over the web).. using a new apple ID instead of the old one I originally used when I bought the computer from the apple store a month ago.  By doing that, everything worked, but the iLife programs that originally came with it shows in the app store as "ACCEPT".  When I try to accept them... it says they are assigned to another ID.. you must repurchase them for this ID.
    I have no problem if I have to repurchase.  I just can't find anywhere to do that.  No matter what I do, I can only "ACCEPT".. which as I said earlier - don't work.
    Thanks for any help

    Have you tried repairing disk permissions : iTunes download error -45054

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