The App Store just goes white when I attempt to search for apps.

My App Store screen just goes white when I attempt to search for apps. You can tell it tries for a few seconds and then nothing but white.

See if any of these suggestions from appletoolbox.com work for you.
Please try each step until you resolve your issue:
Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS). (see this article)
Close the App Store completely by pressing the home button twice, pressing and hold the App Store icon until it starts to wiggle, then tapping the minus sign to close it. Re-launch the App Store.
Restart your device by pressing and holding the sleep/wake button until “Slide to Power off” appears.
Launch the App Store; if it is still blank with nothing shown, wait a few minutes. Sometimes apps may load slowly because of networking issues.
If still nothing appears, try changing the device’s language by tapping Settings > General > International > Language. Pick a language. Pick any other second language you already know or be familiar with. If you don’t, do not forget to navigate back in a different language. Change the language, launch the App Store, then change the language back to what it was originally.
Sign out of your Apple ID by tapping Settings > iTunes & App Store, tap your Apple ID and select “Sign Out”. Wait one minute and sign back in by reentering your Apple ID and password.

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HT201209 Was given an App Store gift card (I don't have any devices for apps, just an iTunes/music gal) what to do?

I was given an App Store gift card (I don't have any devices for apps; I'm just an iTunes/music gal) what to do?
No gift receipt given with card; don’t feel right telling the person “thanks but this is wrong.” Especially since the nature of the thank you gift is from an emotional event for the gift giver.
My assumption is that if I attempt to redeem the App Store gift card that iTunes will apply it to a separate "ledger" for apps only and I will NOT be able to purchase music with the gift money.
I did not do what I did for this person with the thought of "oooh what I can I get in return?" I did it because I felt like it.

Yep, exactly. When you go to buy any of the iTunes Store cards in the Apple Store, they say "All cards work on the iTunes Store, App Store, iBookstore, and Mac App Store. ". So it's just labeling, something which confuses a lot of people.
Regards.

App Store Grayed Out "Free" when I want to download that app!

When I got to the app store and I want to redownload an app that I have already download the "Free" icon that you click to download is grayed out and does not allow men to download. I have tried downloading the app on itunes on my computer but when I sync, the app does not show up on the phone. What is the deal with this?
Message was edited by: Merv Lightning

Bingo and thanks! I had 2 apps (USA Today and AP Mobile) that iTunes says are on my iPhone and I could not reinstall them (FREE grayed out in app store). When I changed the Settings/General/Restrictions and turned them off, the apps reappeared on my iPhone. The problems was with the "Allowed Content" setting for App, I had it set to 4+. Setting it higher made the apps appear. This problem has frustrated the stew out of me for six months.

Why am i getting the itunes store is temporarily unavailable when i attempt to login to itunes store

also a song that recently purchased won't play.

I'm having this same issue. An album I purchased did not completely downoad. Now I can't successfully login to the iTunes stores to try and complete the download.

My app store wont let me search for apps it wont load anything

when i go to search for an app in the app store it wont load anything i even tried searching for angry birds becasue i know theres an app for that and nothing loads at all i have turned off and on my phone and still nothing!

Tap Settings App > General > Reset > Reset Network Settings. Then in Settings make sure Cellular Data is ON. If you are in a WiFi area, relog into WiFi.

I loaded iOS 6. Now App Store won't work. Blank screen after search.

After loading iOS 6 App Store page is blank when you select a searched item.
Same if you enter from passbook.
Rebooted twice but same problem.

Well, I installed the link above and nothing changed..
Maybe I didn't do the restore properly? Here's what I did:
Installed new hard drive
Inserted factory snow leopard apple disk
Began install and when it asked me if I wanted to backup from disk, I did.
Should I have gone ahead and completed the initial install with a clean install, then do a restore?
Thanks all,
John
PS Dah Veed, how do you trash the app store? I don't see it in the app folder. Again sorry for my ignorance..

I just enrolled in CC and I can get the app on my desk but when I navigate from home to apps to download apps, it just goes around and around in a blue circle (I'm on a mac). help

I just enrolled in Creative Cloud and I can get the app installed on my desk but when I navigate from Home to Apps to download apps, it just goes around and around in blue circle (freezing). Im on a MAC.
Thank you!

Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Icons for apps are not being displayed when I open the App store, just getting gray color boxes

Icons for apps are not being displayed when I open the App store, just getting gray color boxes

Did you update your operating system? If so, did it solve the problem? I have not updated my OS because so many people complained that the newer Os's had problems.

My app store won't open, when i click on the app store it just continues buffering please help me

My app store won't open, when i click on the app store it just continues buffering please help me

Hello moirafromvirginia water,
The article linked below details a number of troubleshooting steps that can help restore your Mac's connection to the iTunes and App Stores.
Can't connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Regards,
Allen

I cant find an app that should be on that should be on the app store, and when I click on the website (sky poker) and I click on "downland thee app on the app store" only a white page appear on app store.

I cant find an app that should be on that should be on the app store, and when I click on the website (sky poker) and I click on "downland thee app on the app store" only a white page appear on app store.

Well, I went to a Sky Poker website and find it it seems to be something related to playing poker online and the currency is measured in pounds. I do not see anywhere on the website where it tells me that I can download an iPhone app, and when I search the App Store (US) I do not see a listing their either. You may need to send their support a question/email and ask if they have something in the app store and what the name of it is.

My app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

my app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

I am having the exact same problem. MacForums has been helping me, and I called Apple. After trying everyone's suggestions, and Apple's, no success.
My App Store app still says "incomplete or damaged." There is even a circle with a line through it on the icon. Apple said reinstall my Snow Leopard upgrade disc (not my original Leopard disc) and then run the Combo Update (like your suggestion). Did not work. I also updated the software from "Software Update". Rebooted.
I think this started after I replaced my hard drive with a SSD and moved the hard drive to where the DVD was. I wonder if the person above who had the same problem also installed a SSD?
Anyway, anymore ideas? Even Apple is stumped.
(In answer to the other post above, my Quicktime works fine.)
Message was edited by: mrivmriv
Just did some more reading. I was going by the icon in the dock. When I checked in Finder, there it was, fixed and brand new!! Thanks, anyway.
Message was edited by: mrivmriv

When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"

When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.

After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple.

HT5525 I can't find the updates tab in the mac app store (just updated iTunes)?

I'm trying to purchase a book of photos through iPhoto - it tells me to update iPhoto before I can order the book. My macbook pro is running OSX Lion so it says I can update iPhoto "in the updates tab of the mac app store"... but when I go to the app store in iTunes, there is no updates tab. I then tried the second update option, via software update under the apple menu, but that just updated a bunch of other firmware, not iPhoto.
Can anyone help point me in the direction of the iPhoto '11 update please?

You don't use iTunes for that. Launch the App Store application
that's in your Applicaitons folder, login with your Apple ID and you should be able to update iPhoto.
OT

The app store on my brand new ipod touch offers me majority apps that cannot be used on my software. how do i find apps that will work with 6.1.5? this is frustrating, especially when purchased brand new.

the app store on my brand new ipod touch offers me majority apps that cannot be used on my software. how do i find apps that will work with 6.1.5? this is frustrating, especially when purchased brand new for christmas.

See the following to purchase earlier, compatible version for iOS 6
App Store: Downloading Older Versions of Apps on iOS - Apple Club

I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me in.

I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me to sign into my account. At some points it's a vicious circle because it asks for a password at key times when trying to correct the problem. Note that the new email address shows when I log into my Apple account and shows it was verified. For some reason the system isn't updating to the new email in ALL places.
I hope this is the right place to post this. Thanks!

Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie

The App Store just goes white when I attempt to search for apps.

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