The App Store Keeps Giving me Updates for The person who Previously owned my Computer??!
Can ANyone Help with this, my itunes is registers to me + my mac etc so dont understand how this has happened :S I click update and the Guys email pops up. Please help!
The Latest one is a Game - its not even installed - Nyan Cat: Lost in space. Not system updates ect
Similar Messages
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When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges). I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here. It always shows me a greyed out ID of my IT. How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password. I reset it, but it did not change the problem. Can someone help me?
It's not an ID problem, it's an ownership problem.
When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy. -
The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen -
I have OS X Yosemite - my current version of iPhoto is not compatible with it / how do i find the correct version of iPhoto? The APP Store keeps sending me back to the same 'current version' that is NOT Compatible...
If you have Yosemite you need iphoto 9.6 from the App store - what is the exact error message you are getting?
Try dragging the iphoto Application to the trash from your applications folder (wait tot empty the trash) and then install iPhoto 9.6 from the App store
LN -
App Store keep asking to update for 10.9.4 and its already installed
Hello ,
In the past two days App Store keep telling me to update for 10.9.4 and its already installed on my laptop . and if i press to download App Store is downloading the whole mavericks again which is 5.* GB .
in order to try solving the problem i went to apple website and downloaded the update manually 10.9.4 that fixes the same bugs , and i installed it . but App Store keep telling me to update something that its already installed !!! any suggestion please ?
I'm using MacBook Pro 2011 late .
8 GB Memory
The existing OS X is 10.9.4 .
Thanks ,@Barney-15E : i have only one hard disc divided into two partitions one for mac and the other for windows so i think its not a problem !!
@quarkdoll : The thing I'm having is that the update pop's out sometimes and tells me to "Update to 10.9.4 as i said above" and mostly its telling me "No Update Available" . its really confusing !!
Thanks ! -
So I got my Mac World e-mail, it talked about the free apps from MS (Word, Excel, PowerPoint, OneNote), so I downloaded them, in the comments section of the article someone that didn't like them said there was no need as iWork was free and no subscription needed.
Anyway, after letting the ad for MS 360 play out, word opened, but it wouldn't let me access my skydrive, now called onedrive, it was grayed out and needed the 360 subscription, needless to say I deleted all of the office apps and based on the comments section of the article I went back to the app store to get iWork.
They are not free, each app is $9.99, according to the app store, so tell me is there something I'm missing, there were others saying it was free, so what is the truth here?
Currently I use Textilus for creating documents, well one or two, writing on the ipad is horrible, and it still doesn't recognize my printer or any documents I save in Textilus. I have to save the page as a picture, open up the Epson app, select photos, and print.
I was hoping something useful would be available, but it looks like that's not going to happen.Beginning last September (I beleive) the three iWorks app are free only for qualifying newly purchased devices (http://support.apple.com/kb/HT5913)
And yes, on the iPad, MS office apps can only be used to read files unless you have an Office 365 subscription.
Can't respnd to what Textilus does or doesn't do when it comes to printing. That might be a question for the app vendor. -
Why did the App Store bill my debit card for the entire app fee when I had money on my account?
I bought a Music Studio app recently that costed $15 and I had $15.04 on my account. I was aware this wasn't enough for tax, so I tried to use a debit card when it said I had insufficient funds. After the process, it took no money off of my account, but billed the debit card for the entire fee. Can I get this payment rearranged? Or a refund?
Contact iTunes. See:
Contact iTunes -
I downloaded Blackmagic Speed Disk from the Mac App store last year. Its not a pirated copy or anything. I deleted the app cause I never used it. After I deleted the app the Mac App Store shows an available update for the deleted app. When I click update, it just re-downloads the app. Cant figure out how to completly get rid of it. I uninstalled the app and then used easy file finder to delete the app's files completely. How do I get rid of the annoying Update??? Thanks
Hide the app from your Purchases list. Sign into your account (Store menu). Go to Purchases pane, right click on the app in question, Hide the app.
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The app store keeps telling me that I have an update. This update is for 10.8.4. I have already installed this update. Thoughts?
Read this whole message before doing anything.
Back up all data. Quit the App Store application if it’s running. Test after each of the following steps until the problem is resolved.
Step 1
Triple-click the line below on this page to select it:
/Library/Updates
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a folder selected. Move the contents of the selected folder to the Trash. You may be prompted for your administrator password.
Step 2
Do as in Step 1 with this line:
/Library/Preferences/com.apple.SoftwareUpdate.plist
If there's no change, quit the App Store and restore the file you moved from your backup, overwriting the one that may have been created in its place. Otherwise, recreate your settings in the Software Update preference pane.
Step 3
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
Caches/com.apple.SoftwareUpdate
Preferences/com.apple.SoftwareUpdate.plist
Preferences/ByHost/com.apple.SoftwareUpdate.*.plist
Saved Application State/com.apple.SoftwareUpdate.savedState
Here, "*" stand for a long string of letters, numbers, and dashes.
Step 4
If you still have problems, quit the App Store again.
Triple-click anywhere in the line below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. Inside that folder, there may be a subfolder with the name "com.apple.SoftwareUpdate". If so, delete it. You can then quit Terminal. -
The App Store keeps notifying app update that I've deleted
It doesn't seems to cripple the system or anything, but it is so annoying. Not very Apple-like. I have deleted the Evernote App, empty the trash. The App Store keeps notifying the Evernote update. If it's a bug, I hope they will fix it soon.
Oh, and yes, I downloaded the app from App Store, not somewhere else.Have you got any external disk connected to your Mac? If you have an external disk, disconnect it and check if the Evernote update shows up.
If not, you have Evernote on the external disk, so go there and delete it -
HT5248 The App Store doesn't show update 9.2 for Pages - What could I do?
When I open pages, I get a notification that I can update to pages 9.2, but when pages opens the App Store, the store doesn't come with any update.
I think it is because I have installed pages via an installation disk.
How can I make pages update to 9.2?
Thank you for answering my question!iWork '09 installed from the retail disk or from the downloaded trial must be updated through Software Update. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
You can also download the standalone updater from this page. -
The app store keeps on crashing after i updated to ios6. What should i do to fix that prob? I cant browse through the apps because it crashes as soon as i select an app that i want to view
Try Restoring it in iTunes.
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When i tried to update my apps in the app store, i coudn't update because of particular error is irritating me whenever i try to update..[There was an error in the app store please try again later.(20)] Any one suggest me how to fix this error soon.
Yea i deleted all the apps which was purchased earlier with old Apple id ..and nw i installed all apps with my new apple id...Tanq for helping guys (Linc Davis and Dah•veed ).
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My iPod has a glitch in the App Store. When I go to the App Store and click on updates then click on purchased it won't load up my purchased apps it says it is loading then it flashes black and goes to my home screen. How can I fix it??
Have you udated to iOS 6.0.1?
Otherwise
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?
I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
[topic moved to Flash Player forum]
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