The app store says I've downloaded facebook, but the icon is not on my screen - help!
I downloaded the facebook app from the app store, and it SAYS it is installed, but ther eis no icon on my home screen - help!
https://discussions.apple.com/thread/4055605
To fix your Facebook app:
Go to "Settings"
Select "General"
Go to "Usage"
Find "Facebook" in the list of apps installed
Swipe across "Facebook"
Press "Delete"
Reinstall "Facebook"
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HT201304 In the App Store there is no download button on the app I want to download
I am trying to download netflix and pandora and there is no button in the App Store to let me download it
I have the exact same problem on two different iPad 2 (WiFi), the iPad 2 (ATT) and iPad 3 (verizon) do not have the issue. All 4 are running 7.0.4. Basically many apps do not have the 'free' or '$.$$' while many do.
A quick look shows the same ones as the OP Netflix & Pandora, there are alos many others... Vudu & Red Karaoke are a couple other examples I was working on when I ran across this thread.
I've done a hard reset on both iPad 2 but it did not work. As I said many apps apear normal (both free and paid) but a lot are unavailable to download. -
Ooops, guess I didn't need to post everything in the title - sorry! I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired. I did that - but now I can't figure out how to re-install the pages app!! The app store says it's installed, but I can't find it anywhere to open and use it. I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated! I e-mailed some help center and they can't seem to help me either. I would appreciate any help/advice that can fix my problem - thanks in advance!!
OK Apple has stuffed up the demo version upgrade process so the first thing you need to do is get rid of the demo.
That includes getting rid of the files in the system.
The instructions how to do that are here:
Note That where you see / that is the sequence of folders, each nested inside each other.
User/Library/Preferences the com.apple.iwork.Keynote.plist
Means the User (you, the little home icon, whatever you are called on your computer) then the Library folder inside that and then the Preferences folder inside that.
Lion initially hides the System folders from you so you have to go to the Finder > Menu > hold down the option key and click on GO > Library to see it.
Peter -
I purchased a 16GB game 2 days ago and the app failed to download (error said to check Internet connection, which was fine). I tried to redownload it multiple ways: Checking for unfinished downloads (all purchases have been downloaded), in my Purchase history (app is listed under Other purchases with a gray button that has no text and the button doesn't work other than giving a hover/click indication). I've tried trashing the various .plists/caches/cookies to no avail.
I've searched my computer, looked in the dock, looked in launchpad, app definitely is not there.
I am not running any anti-virus software. I'm running 10.7.4.
When I initially purchased this game it wouldn't download, but the downloading icon did show in Launchpad. I used the recommendation of deleting it from Launchpad and restarting and that started the download. It had downloaded over 6GB when I went to bed, but I awoke to the failed download error.
Thanks for the help.Hi ..
Did you check your Applications folder ??
See if this helps...
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
I purchased a 16GB game
Which app did you purchase ??? -
The App store says mountain lion is installed but it's not
I have a brand new macbook pro. The store says it's done but in the Launchpad the mountain lion icon is still grey and showing a blank downloading bar. Should I restart my computer?
Basically, the App Store is telling you that the purchase is complete and the download is underway.
The ML download is 4GB and can take anywhere from 1-8 hours to download depending on your internet connection speed. A 1.5Mbps connection will take 7-8 hours, while a 10Mbps will take 1-2 hours.
Open the App store back up and go to the Purchases tab. It should show the download progress of ML.
The progress bar on the ML icon is not a very good indicator since it's so short. -
Why does my app store keep saying that my security code is invalid when it's not??!!!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ -
Help!
Does it show on your device's taskbar (double-click the home button) ? If it does then try closing it from there (swipe/drag it up and off the top of the screen).
If it still doesn't open, or if you can't find it on the taskbar, then have you tried a soft-reset to see if you can open or download it after the device has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
The app store says i have Angry birds but do not, how do i get read of it?
This is not my email, how do i get read of this app?
Do a search in this Mac App Store forum for pirated apps and you will find instructions about how to locate and remove your pirated app.
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Problems in Mac download pages from the app store, Problems in Mac download pages from the app store
after the format my mac pro i can't download agine iwork pages and ican downal all my purchased but i can't download pages pls help
Your post makes no sense, unfortunately. Please try again to describe your problem.
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why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards -
I was downloading an app on my iphone when it was interrupted by a phone call the app store says it is installed but it is no where on my phone, i need help
Hi usmanladu,
You can redownload your apps from the App Store.
The article below explains how:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Hope this helps!
- Judy -
How to I find out the most recent deductions to my account from the app store (say, for a recent download for additional functionality on a iPad game). Much as I try, I can't seem to get to see my account in enough detail to see what I have spent downloading apps to the ipad.
You need to punch in the passcode for any purchase right, not just for new apps??
If one of the other students, or anyone else, got access to your iTunes Store account, necessary to make any purchases, then they'd have all the information they'd need to also make in-app purchases. But an in-app purchase can only be made through the account through which the original app was purchased. Either your son bought the game (free or paid) and then shared it with someone else along with the account information (necessary to authorize the app on someone else's device), or someone else downloaded the game as well, not just made in-app purchases.
In any case, changing your iTunes Store password should now have cut off any such unauthorized activity, though of course if your son gives the new password out, you'll be back to square one.
Regards. -
I downloaded Yosemite and now my iPhoto has a bar across it and will not open. I need to update to the latest version. The app store says the latest version is not available in the Canadian Store. What can I do.
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
i cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do.
Contact App Store support. They're the only folks who can help with account issues.
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The app store says lion is installed. However it is not on my computer despite running and apparently successfully installing the downloaded package. Any thoughts? Obviously I cant download it again as the app store says it is installed. I cannot find the package on my mac, when I try and search for it!!
Hi Hugh,
Once you download Lion from the app store you still have to install it. Its located in your Applications directory.
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