The App store says mountain lion is installed but it's not
I have a brand new macbook pro. The store says it's done but in the Launchpad the mountain lion icon is still grey and showing a blank downloading bar. Should I restart my computer?
Basically, the App Store is telling you that the purchase is complete and the download is underway.
The ML download is 4GB and can take anywhere from 1-8 hours to download depending on your internet connection speed. A 1.5Mbps connection will take 7-8 hours, while a 10Mbps will take 1-2 hours.
Open the App store back up and go to the Purchases tab. It should show the download progress of ML.
The progress bar on the ML icon is not a very good indicator since it's so short.
Similar Messages
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Ooops, guess I didn't need to post everything in the title - sorry! I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired. I did that - but now I can't figure out how to re-install the pages app!! The app store says it's installed, but I can't find it anywhere to open and use it. I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated! I e-mailed some help center and they can't seem to help me either. I would appreciate any help/advice that can fix my problem - thanks in advance!!
OK Apple has stuffed up the demo version upgrade process so the first thing you need to do is get rid of the demo.
That includes getting rid of the files in the system.
The instructions how to do that are here:
Note That where you see / that is the sequence of folders, each nested inside each other.
User/Library/Preferences the com.apple.iwork.Keynote.plist
Means the User (you, the little home icon, whatever you are called on your computer) then the Library folder inside that and then the Preferences folder inside that.
Lion initially hides the System folders from you so you have to go to the Finder > Menu > hold down the option key and click on GO > Library to see it.
Peter -
Help!
Does it show on your device's taskbar (double-click the home button) ? If it does then try closing it from there (swipe/drag it up and off the top of the screen).
If it still doesn't open, or if you can't find it on the taskbar, then have you tried a soft-reset to see if you can open or download it after the device has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
Why can't i access the app store after Mountain Lion install?
Why can't i access the app store after Mountain Lion install?
Hi There,
What happens when you try to access it? You've not given a lot of information for people to help you. -
Hi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
GeeHi all,
how do I fix the App Store cannot verify a secure connection with the App Store. in mountain lion tried safari reset, changing the MTU nothing works at this time. I am using a IMac ML 10.8.2
Would like some help please.
Gee -
App Store says Xcode isn't installed, but it's on my computer.
I installed Xcode on the 6th of August, but now - 23rd of August - in the App Store > Purchased Xcode's button "install" is blue, and install when clicked.
What's wrong?Xcode 4.1 was released two days before the 6th of August, and it is the one I installed. Yesterday the App Store said that all my apps had been installed, which they had.
It must therefore be a glich. The problem is that I asked it to download, and it's taking an extremely long time, ranging between 1h 50mins to 1day 20h, so I can't launch it from the LaunchPad. -
The App Store on mountain lion crashes
Hello,
Since a few days, the App Store is crashing. I have run the cleaning script from Onyx and all but nothing works.
Please help!
Thanks a lot in advance!
Here is what I get:
Process: App Store [406]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2 (129)
Build Info: Firenze-129000000000000~17
Code Type: X86-64 (Native)
Parent Process: launchd [154]
User ID: 501
Date/Time: 2012-10-11 13:52:14.610 +0200
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Interval Since Last Report: 61746 sec
Crashes Since Last Report: 677683
Per-App Crashes Since Last Report: 1
Anonymous UUID: CF2489EA-5865-42FB-80CD-5B588F0E956E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001058f8700
VM Regions Near 0x1058f8700:
MALLOC guard page 0000000104f94000-0000000104f95000 [ 4K] ---/rwx SM=NUL
-->
MALLOC_TINY 00007fee02400000-00007fee02500000 [ 1024K] rw-/rwx SM=PRV
Application Specific Information:
/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff898f3e0a _mapStrHash(_NXMapTable*, void const*) + 24
1 libobjc.A.dylib 0x00007fff898ea985 NXMapGet + 38
2 libobjc.A.dylib 0x00007fff898e9e29 _read_images + 1945
3 libobjc.A.dylib 0x00007fff898e8a81 map_images_nolock + 1236
4 libobjc.A.dylib 0x00007fff898e8584 map_images + 71
5 dyld 0x00007fff6454c937 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 666
6 dyld 0x00007fff6454c67d dyld::registerImageStateBatchChangeHandler(dyld_image_states, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 181
7 libdyld.dylib 0x00007fff8a0cdeda dyld_register_image_state_change_handler + 76
8 libobjc.A.dylib 0x00007fff898e704d _objc_init + 77
9 libSystem.B.dylib 0x00007fff8abecb28 libSystem_initializer + 167
10 dyld 0x00007fff6455b378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
11 dyld 0x00007fff6455b762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
12 dyld 0x00007fff6455806e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
13 dyld 0x00007fff64557fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
14 dyld 0x00007fff64557fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
15 dyld 0x00007fff64557fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
16 dyld 0x00007fff64557fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
17 dyld 0x00007fff64557fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
18 dyld 0x00007fff64557fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
19 dyld 0x00007fff64557eba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
20 dyld 0x00007fff64549fc0 dyld::initializeMainExecutable() + 207
21 dyld 0x00007fff6454db04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
22 dyld 0x00007fff64549397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
23 dyld 0x00007fff6454905e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fee024004d0 rbx: 0x00007fee024005e0 rcx: 0x0000000000000000 rdx: 0x0000000000000600
rdi: 0x00007fee024005e0 rsi: 0x00000001058f8703 rbp: 0x00007fff5b2b4300 rsp: 0x00007fff5b2b42b8
r8: 0x0000000000000003 r9: 0x000000000000000d r10: 0x0000000000001000 r11: 0x00007fee02402490
r12: 0x0000000000000030 r13: 0x0000000104cdf078 r14: 0x00007fee02816610 r15: 0x00000001058f8700
rip: 0x00007fff898f3e0a rfl: 0x0000000000010246 cr2: 0x00000001058f8700
Logical CPU: 1
Binary Images:
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0x7fff91d96000 - 0x7fff91d9bfff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff91dff000 - 0x7fff91e12ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff91e13000 - 0x7fff91e6fff7 com.apple.Symbolication (1.3 - 93) <F2C7E0B6-B241-3020-B30A-0636D0FA3378> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff91e70000 - 0x7fff91eeeff7 com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff91f41000 - 0x7fff91f6cfff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff91f6d000 - 0x7fff9216dfff libicucore.A.dylib (491.11.1) <17E8B610-6B16-3F91-B49C-7CAE0D08E9CF> /usr/lib/libicucore.A.dylib
0x7fff9216e000 - 0x7fff9217fff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x7fff92180000 - 0x7fff9239efff com.apple.CoreData (106 - 407.5) <45EF39FE-7FD6-366E-BB5C-3E86E0B7DA3C> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff923a4000 - 0x7fff923aefff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff923af000 - 0x7fff923caff7 libsystem_kernel.dylib (2050.7.9) <E0447BF5-E104-35B0-B28B-4156887D58F1> /usr/lib/system/libsystem_kernel.dylib
0x7fff923cb000 - 0x7fff923ccff7 libremovefile.dylib (23.1) <DBBFAF35-AC78-3856-92F6-6E4FD9DF14A2> /usr/lib/system/libremovefile.dylib
0x7fff923cd000 - 0x7fff923d7fff libcsfde.dylib (274.4) <BA21D512-35F1-3B00-8FF6-E0D6A29A21FF> /usr/lib/libcsfde.dylib
0x7fff923d8000 - 0x7fff92427ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff92433000 - 0x7fff92535fff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x7fff92536000 - 0x7fff925fbfff com.apple.coreui (2.0 - 181) <CFCB6868-36AC-3734-ACEA-DF9CAB2B84F2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff925fc000 - 0x7fff92620ff7 libc++abi.dylib (24.2) <340E7C7B-DC93-3AA2-B015-B1C9541EC255> /usr/lib/libc++abi.dylib
0x7fff92654000 - 0x7fff92a70fff FaceCoreLight (2.0.1) <BEDAFBE8-CC12-343D-85D5-29B694DC97F6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff92a71000 - 0x7fff92b73fff libJP2.dylib (843) <04915A7F-EE27-3C01-8582-0BD9919558B1> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff92b74000 - 0x7fff92cfdfff com.apple.WebKit (8536 - 8536.25) <6827B87B-9921-3E69-80A6-115ED325DBA4> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 320
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=173.2M resident=127.7M(74%) swapped_out_or_unallocated=45.5M(26%)
Writable regions: Total=18.0M written=736K(4%) resident=840K(5%) swapped_out=0K(0%) unallocated=17.2M(95%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9396K
MALLOC guard page 16K
STACK GUARD 56.0M
Stack 8192K
__DATA 14.0M
__IMAGE 528K
__LINKEDIT 53.7M
__TEXT 119.6M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 261.5M
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.41f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.20)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3Install the OS X Mountain Lion Update v10.8.2 (Combo)
Then restart your Mac and try the App Store. -
Want to download a previously deleted app but the app store says it's already installed
While updating the 'Tumblr' app on my iPod, my internet connection went down and the updating stopped. When I regained internet connection I clicked the app and it just deleted. Now, when I go to the app store to try and install the app again, it says I already have the app and the downloading button is replaced with an 'open' button.
I've already checked the iPod and it hasn't been moved around or into a folder. If somebody could help I'd be very grateful!What happens when you tap the "Open" button?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Download the app on your computer and sync
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Is there a bug affecting the app store in Mountain Lion?
I upgraded yesterday to OS 10.8.2. The app store is unreachable because I don't have an internet connection, according to the app store panel; but internet is working fine for mail and browser.
When I select "software update" in the apple menu, the app store panel pops up....but this did:
http://b.rthr.me/wp/?p=356
The problem is one or more defective Verisign trust certificates. I had to change one only. You need to follow the instructions exactly.
I found a link in an answer to the same question in relation to Lion. It is strange that Apple has not fixed this. -
The app store says I've downloaded facebook, but the icon is not on my screen - help!
I downloaded the facebook app from the app store, and it SAYS it is installed, but ther eis no icon on my home screen - help!
https://discussions.apple.com/thread/4055605
To fix your Facebook app:
Go to "Settings"
Select "General"
Go to "Usage"
Find "Facebook" in the list of apps installed
Swipe across "Facebook"
Press "Delete"
Reinstall "Facebook" -
The osx app store says there's an update but there's not?
how can i;
a) find the update, or,
b) remove the notification?
it's on the icon also..Your screenshot isn't showing for me.
But here's something you can try...
Quit the app store. Open finder. Click "Go" at the top of your screen (same bar as the apple), then click "go to folder" on that menu. Type in "/var/folders" without the quotes and click Go. Back in the finder window, you'll see folders in there with 2 characters (like dq, zz, etc). Drag those to your trash. You can also clear /Library/Updates. Reboot for good measure, then check for software updates under the Apple menu. -
I have the latest version of iPhoto installed, but it will not open now. An earlier error message prompted me to update to the latest version, which I have. How cna I uninstall and reinstall this APP that I aleady own?
Thanks - DavidFixing that does not require reinstalling the iPhoto Application - it requires correct library issues
What exactly happens? What version of iPhoto do you have installed (in teh finder select it in the Applications folder and get info)?
If it iPhoto '11 version 9.5.1 then Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN -
Downloaded trial 3.2. Now App store won't let me buy no matter how I try to get there.
You need to delete the trial first by moving the application to the system trash.
Here's my thread on the subject. There are others that go into more detail no doubt, but this is my experience which worked out fine.
Doug -
Until this gets resolved we can't access iPhoto or my iPhoto library. Unfortunately didn't back up my photos before we "upgraded" to Yosmite. Any ideas?
You need to update the information regarding what Mac this is and what version of OS X you're running.
You show a PB G4, which won't run the Mac App Store. -
Help! I updated my son's ipod touch with the IOS 6 update. Then i downloaded the new You tube app onto my itunes on the computer. When i synched my ipod the computer showa You Tube on the ipod but it isn't there and i cannot get it reinstalled. please help. This is very frusterating because there is obviously a glitch and i can't fix it. Any suggestions?
Have you tired using the Spotlight search? Maybe you just can't find it.
Do you have Restrictions on that would hid the app? Settings>General>Restrictions.
Maybe you are looking for
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Logic Express wont open Because of mountain lion!
recently upgraded to mountain lion, and noticed shortly after that logic express 9 will not open in any form. please help me get logic express running again!
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Why Can't I Download My Videos to iPhoto?
I have always been able to download the videos from my Canon Rebel T3i to iPhoto '09 (version 8.1.2.) but now I can't! I am a HUGE video and photo taker of my family on a daily basis, and it's killing me to not be able to! I am being forced to keep t
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Can anyone please tell me how to extract files from a .war file?
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My wife and I have an Ipod each but share a PC. Can we have separate itunes files with one ipod synchronised to each. Can I duplicate the current file so each of us can delete the music which only one of us likes. A blow-by blow explanation please as
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Diagnosing a "hang" in an Iterator
I have code that takes a list of ID numbers in an ArrayList The size of he ArrayList is 126. IN my code, I create an iterator on the list. For each id, I do a fetch from the database. After I get to 28 ids,the program simply stops. No error, no Excep