The App Store tells me I have installed Lion, but About this Mac tells me I'm running 10.6.8
Have tried reaching Apple with no success.
I have been charged for the OS X but don't have it installed. About this Mac tells me I am still running Snow Leopard and when I go into the App Store it says installed and I can't reinstall it. I have reloaded Snow Leopard and then went to the App Store and it still told me I had Lion installed. What is going on? Is Apple ripping its loyal customers off?
The installer should be in your Applications Folder
Similar Messages
-
I purchased Lion and installed it my first Mac. I then went back to the apple store using my laptop to install Lion. Under purchases it tells me I have no purchases. What am I doing wrong?
Another option is to DL with the first Mac and save a copy of the installer app. Then, just copy it to the other machines and stop wasting resources DLing for each machine.
-
In 6/2009 I bought iWork Family pack and have used it on two computers. Now I want to download iWork to my iMac but there is no way via the App store. How do I install the iWork bundle I paid for.i
As of a minute ago you can still download the trial at this link. Note: clicking the link will automatically start the download.
-
I have face time installed on my iMac but when I go to the app store it doesn't show installed and has a.99c price. All other apps show installed. Is this an upgrade?
The first thing to do: Make a backup of your iPhoto Library. Don't update iPhoto without having a backup of your iPhoto library.
When I tried I received the following message This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
This error message means, that you did not yet associate your copy of iPhoto (preinstalled on your Mac) with your AppleID by clicking the "accept" button at AppStore "Purchased" page.
First try to "Accept" iPhoto on the Purchased tab and try, if you then can update iphoto from the Updates tab.
Now check the "Purchased" tab. Is iPhoto among your Purchases to "Accept" or "Install"? Then accept and/or install.
If it is not possible, delete iPhoto from the Applications folder .
(don't empty the Trash).
If it is not among your Purchases, open the AppStore main tab, search for iPhoto using the Search field, and buy it from the AppStore. If you already owned any version of iPhoto '11, this purchase should be free, from earlier versions it may be a paid upgrade.
If all fails there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
I can delete the existing software and re-install but I don't want to lose all my photos.
Your photos are in your iPhoto Library in your Pictures folder and not in the iPhoto application. Just back up the iPhoto Library as a precaution, but reinstalling iPhoto will not delete your iPhoto Library. -
I have downloaded mountain lion from the app store. How do I install it
i have downloaded mountain lion from the app store. How do I install it
Click the Install button in the App Store
Allan -
Hi there.
Have an iphone 3G and wen to install the Facebook app from the app store. Wen I selected install app, it said that the iphone requires IOS 4.3.
I then plugged the phone into itunes and it said the phone was up to date (IOS 4.2.2 I think it said?). How can i install these apps, the same happened and other apps i tried to install. Any advice would be much apprecaitedUnfortunately there is nothing that you can do and you CAN'T install these apps becuse your phone is too old. A 3G cannot be updated beyond iOS 4.2, which is the most it can support and these apps need iOS 4.3 or above to be installed and there are no versions of these apps available.
Developers have to place a cut off somewhere and keep developing for the most recent software that does not now include the 3G.
If you want to install these apps on your phone, then you will have to upgrade to either an iPhone 3Gs, iPhone 4, 4s or 5. That is all you can do because you won't be able to download these apps on an iPhone 3G - just not possible any longer. -
i bought osx lion for download but I cannot find where it is on the app store. i currently have 10.5.8 so I dont know if that has something to do with it.
You cannot use Lion until you have upgraded to 10.6.8:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
You received a coupon you can use and redeem on the App Store to download Lion. There is no App Store in Leopard. -
I have two macs, a mac book air and a desktop mac. I want to buy Aperture 3 from the App store and get it to both computers,but I don't want to pay for it twice. Is there a way to do this?
No you don;t have to pay for it twice. Simply install it on one machine. Then go to the other. Log into the App store there and it will be on your pruchases list. Install from there.
Regards
TD -
I was downloading the walking dead app on my iphone and after it was done it started saying waiting. I can't delete it but if I go into the App Store I can open it through there. Can someone please tell me how to delete it.
I have the exact issue with Vivino on Iphone4S. Did u figure out a fix?
-
At the app store, why do some have a + sign beside price?
At the app store, why do some have a + sign beside price?
The plus sign indicates it's a Universal app, i.e., one that will work on an iPad and an iPhone/iPod touch.
-
I am using iPhone 4, and I had about 50 apps needed to be updated, which is stated in the App Store icon. I have not had time to update them until today. However, when I was ready to update all the apps, I found out that there was not any apps in the App Store icon needed to be update. Does anyone knows why? Please help. Thank you very much!
This morning I had the same issue - even though I have pending updates, the app store badge is gone and it says all apps are up to date. I, like many others I'm sure, selectively update apps based on reviews. I'm sure there is either an app store refresh/update on Apple's end or a run on the app store causing errors or issues.
VZW iPhone 4, iOS 5.0.1 -
I purchased Fifa13 from the App Store, downloaded it in my pc..,but when i am trying to install it in my ipad frpm the pc, i couldnt do it. The installation process stops after some time and the ipad shows some thing like "can sync..,failed to install fifa13"
What can i do?
btw....,its happeniing only wth the fifa13, installed other apps from pc previously.anybody answer me fast
-
I have a new i phone and for some reason it has picked up a wrong apple ID in the App Store, its OK in ITunes how can i correct this?
The Apple ID for future purchases is in Settings>Store>Apple ID. However, apps have to be updated using the Apple ID used to originally purchase them. This can't be changed. If the App store is asking you to provide a password for a different Apple ID when you are updating apps, it's because this ID was used to purchase it originally.
-
I hit the "update all" button in the app store and things seemed to get started but never completed. Now all these apps have a "waiting" msg under them. How do I fix this? Thx-Kurt.
turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them
-
Today I tried downloading an app from the App Store and after entering my Apple ID it says this Apple ID Connor be used In The iTunes Store please use another Apple ID. Weird since I am in the App Store sombody help
I have the same issue. I try to download an app from the App store on my iPhone 5, and just says that I can not use that user ID to purchase from iTunes. I saw a couple of threads that this might be an apple issue? Not sure though.
Maybe you are looking for
-
Hi, I have designed a ALV grid and have the following requirement. When the user adds a new row and enters data in that row, and presses SAVE, the data has to get stored in the database. I require a method to get the selected row id, and to read the
-
Bug with creation of DVR controls/indicators
When creating a DVR control/indicator from the "New Data Value Reference" primitive on the block diagram, the control is created with "Size to Text" behaviour turned OFF for its label/caption. This is easily seen by attempting to modify the name of a
-
Plug-ins missing, can open files anyway
I'm using WinXP and CS2(4.0.5). Every time I open a particular doc, I get the following message: "The document uses one or more plug-ins which are not currently available on your system. Do you want to open anyway?" The missing plug-ins are: jpeg fil
-
Using the Apple Universal Dock with an old amplifier?
Hi, Yesterday, I bought the universal dock to hear the music I have on my iPhone on my home stereo, an old amplifier (NAD C320), connecting them with an 3.5mm <-> 2 RCA cable. I hear a little noise every 10 seconds, but there's no music. I did the sa
-
Weird: cannot process atom feed, because server return 200
I submitted an atom feed to newsstand, and the second day I found this in my inbox. Does anyone know what is going on? Server returns 200 should mean "OK"-