The App Store won't even let me download Yosemite.
All I get is this message: "We could not complete your request. There was an error in the App Store. Please try again later. (4)"
and then "UNKNOWN ERROR"
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select
/var/log ▹ install.log
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. The contents of the log will appear on the right. Each log message begins with a timestamp. Select the messages from the time of the last installation or update attempt. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again. Select the new messages that appear. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. You may need to use a text editor with search and replace, such as TextEdit.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
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The App store won't allow me to download mountain lion 10.8.2
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Do you meet the following requirements:
General Requirements
OS X v10.6.8 or later
2GB of memory
8GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
Supported
Models
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
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SMC Version (system): 1.68f99You need to check to make sure you are actually connected to the network. Tap Settings > WiFi >and then tap the blue ">" next to the network name with checkmark. You should see a complete set of IP address but if the router didn't issue you an IP address properly, you will see your touch IP address start with 169.x. If this is the case, you are connected to the internal network but not to the web.
First thing to do (while you are on that screen) is tap "Forget Network". Then turn WiFi off. Turn it back on and, if needed, tap Other and re-enter your network information. If you continue to have problems, check with your IT department on Monday.
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My iPhone will
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You mean the Apple Mail app? Updated through software Update in the Apple Menu?.
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A friend of mine downloaded an app from the internet onto my iPod Touch 4 so I could play pokemon on my iPod, I deleted the app but now iTunes and the App Store won't open, they say that the certificate for this server is invalid. What should I do?
Try:
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Check out iforgot.apple.com and reset your password!
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The App Store won't load on iPhone 4 (v.4.3.3),
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https://discussions.apple.com/docs/DOC-6991
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since updating my apps don't work anymore, the app store won't connect, I tried deleting apps and reinstalling, no go. The phone is just a phone now.
Try accessing the Store through the Music App first then use the other app.
You've already tried a Reset, Restore from Backup, Restore as New? -
I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, the app store, or itunes. Can't download anything or receive or send emails. Not happy. My iPad is basically useless. Tried to erase and restore. can't even do that. whish I had waited.
Hello suzanefromnv,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario
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