"The Apple ID you entered couldn't be found or your password was incorrect" HELP!!!

Help! Cannot update/download apps because it says "The Apple ID you entered couldn't be found or your password was incorrect" but I am 101% sure my password is correct! After updating an app I was going to update another app, but I couldn't anymore because that message kept appearing, but that was only a few minutes after updating the previous app! What's wrong? What should I do? HELP PLEASE! Thanks a lot!
And I also tried logging in on the apple website and it was fine, my account was there as well as my account info.

what dose that mean? having the same problem, when i submit my Itune ID and password a-tv says they don't match..

Similar Messages

  • "The Apple ID you entered couldn't be found or your password was incorrect. Please try again."

    With the correct password, I get that message while trying to make an in-app purchase.  If I enter the password incorrectly I get "Your Apple ID or password is incorrect."  This has been going on since about 10am central.  What's up?  I have seen this was an issue in the past years but not recently and no real answer was given.

    Hi skn728,
    If you can verify that your Apple ID and password are correct by logging in at AppleID.apple.com and are certain that all your apps were purchased under that ID, you may want to try manually logging out of your Apple ID on your iPhone, then logging back in. You may find the following article helpful:
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht1311
    Regards,
    - Brenden

  • The Apple ID you entered couldn't be found or your password was incorrect

    I'm getting this error msg when trying to sign into itunes on both my iphone and Macbook.
    I know I'm typing the correct password, what can I do? Anyone else having problems?

    Me too, I have UK account- Win7 Ultimate- just upgraded to latest vers of iTunes and still same problem on PC + iPhone.
    Also tried two independent internet access points but I get time out errors and password/username incorrect errors.
    I googled this and a lot of returns relate to hacked accounts and unauthorized purchase problems, I hope this is not the case
    Most likely iPad related.

  • For two days my iPad keeps saying "The Apple ID you entered couldn't be found or your password was incorrect. Please try again.", but I know this must be some sort of server problem, because I can login online or in the settings app.

    Is any ody else experiencing this? This seems to have started happening after the upgrade to iOS 7.1!!!

    where are you and what are you trying to do when you get this message?

  • When I try to buy an in app purchase it says "The Apple ID you entered couldn't be found or your password was incorrect"

    I Can't purchase any in app purchases. Can someone please help me.

    What do you mean by ""make check for existing purchase and it happens (error message)."
    Just what are yo doing when yo get that error message?

  • Hello, I have already bought FIFA 14 unlock pack.But now I've installed on my iPod and make check for existing purshase and it happen ''The Apple ID you entered couldn't be found or your password was incorrect.'' What that means?

    Please help me

    What do you mean by ""make check for existing purchase and it happens (error message)."
    Just what are yo doing when yo get that error message?

  • Hi. NOT CALL ME FOR I AM DEAF BETTER U WRITE ONLY EMAIL. When I run the app ALLMYMUSIC FROM WONDERSHARE after installing I get this window up. When I log in with my Apple ID I just get: The Apple ID you entered couldn't be found or your password was incor

    Hi. NOT CALL ME FOR I AM DEAF BETTER U WRITE ONLY EMAIL.
    When I run the app ALLMYMUSIC FROM WONDERSHARE after installing I get this window up.
    When I log in with my Apple ID I just get:
    The Apple ID you entered couldn't be found or your password was incorrect. Please try again.
    I have however made sure that this is the correct Apple ID and password that I am putting in. In the Mac App Store it works.
    Do you have any solution?
    I am running Mavericks 10.9.2.

    To post a screenshot click on the "Camera" button at the top of the reply box and upload it there.
    MtD

  • "The Apple ID you entered couldn't be found..."

    Hello everyone. I've just gotten onto this forum for support, because i have a problem with my account. I've looked other places but i've only seen something somewhat similar (i'm not sure it's the same problem).
    I recently tried logging on to my account in the iTunes Store (I haven't gone on in a while, but i did buy stuff and have a small amount of money on the account), and for some reason it had this message pop up after entering my password as normal.
    "The apple ID you entered couldn't be found or your password was incorrect. Please try again"
    I knew it wasn't my password, but i tried anyways. I clicked "forgot password?" and went through all of that stuff to change my password to my secondary password, but for some reason it still had the same message pop up. I logged on completely fine with this forum thing and creating an account, but i can't access the iTunes store specifically or view my account. If anyone can help, it would be appreciated.

    Well, you can add me to the list also, but with a slight twist...
    I discovered the exact message with my iPod Touch (1st gen) today after bringing it out of storage. Unable to download any apps. Funny thing is, I am having absolutely no problems with the same Apple ID and password when using my iPhone to download apps.
    I've tried a restore on the Touch as well as a password reset and still cannot access the app store through the Touch.
    Is this problem only affecting the Touch or have any iPhone users experienced the problem? (Hard to say, as earlier posts are not indicating iPod Touch or iPhone)

  • Password Problems: The Apple ID you entered couldn't be found

    I have the current version of iTunes. I have tried resetting my password.
    However, I continue to get this error message when I try to log in and purchase something from iTunes: "The Apple ID you entered couldn't be found or your password was incorrect. Please try again."
    Is this a server issue, as this page suggests (http://www.razorianfly.com/2008/breaking-apple-experience-major-server-issues-wo rldwide/) -- Does anyone know how to fix this?

    i have been on the phone with apple twice today. appears they ARE HAVING SERVER ISSUES!!! they say to wait an hour and try again. I have waited 3 hours, and they are still not up and running. just put in my third phone call and they told me the same thing "wait one hour"....
    (frustrated) but they say they are working on it...... how much business do you think they are losing?

  • Just started getting "The Apple Id you entered couldn't be found or the password was incorrect".  Any ideas why?

    Just started getting "The Apple Id you entered couldn't be found or the password was incorrect".  Any ideas why?  iTunes is running, the Apple Id and password are being entered correctly.

    Hi skn728,
    If you can verify that your Apple ID and password are correct by logging in at AppleID.apple.com and are certain that all your apps were purchased under that ID, you may want to try manually logging out of your Apple ID on your iPhone, then logging back in. You may find the following article helpful:
    iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht1311
    Regards,
    - Brenden

  • My ipod i saying this when i try to log into my game center account, the apple id you entered has been disabled for security reasons.

    My ipod is displaying this message when i try to play games on the game center, the apple ID you entered has been disabled for security reasons, what does that meen

    See here: Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    You may need to contact Apple directly.
    http://www.apple.com/contact/
    B-rock

  • I wanna ask about my imessages, because everytime that I am using my apple ID it is always saying that my username and password was incorrect.But I am really sure that I have input the correct username as well as my password.How can I resolve this problem

    I wanna ask about my iMessages, because everytime that I am using my apple ID it is always saying that my username and password was incorrect.But I am really sure that I have input the correct username as well as my password.How can I resolve this problem?

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

  • TS2972 My apple tv keeps telling me that my apple id can't be found or my password was incorrect.  I am positive it is correct! Why doesn't it recognize my password?

    My Apple TV keeps telling me that I need to enable home sharing which I have done before.  However when I try to do that it says that I need to enter my Apple ID and password.  Now it won't recognize my password either.  It gives me a message saying the password can't be found or that the password is incorrect.  I know it is correct.  But I actually went online and changed it just to get things up and running again.  I STILL get the same message!  Any suggestions?

    Yes it is.  I have restored the settings twice and each time it gets stuck when it is setting the time and date. Once I set it manually I proceed to set up the home sharing but each time I put the id and password it says it can't be found or wrong password.

  • HT204053 Enter the Apple ID you want to use for iCloud in Control Panel Network Internet iCloud.  Enter the Apple ID you want to use for store purchases (including iTunes in the Cloud and iTunes Match) in iTunes iTunes Store.

    Enter the Apple ID you want to use for iCloud in Control Panel > Network > Internet > iCloud. 
    Enter the Apple ID you want to use for store purchases (including iTunes in the Cloud and iTunes Match) in iTunes > iTunes Store.

    Welcome to the Apple community.
    iTunes and iCloud and different accounts, you will need to delete both accounts from your device before adding the new details in their place.
    For iCloud go to settings > iCloud, scroll down and hit the delete button. You can then sign back in using your correct details. For iTunes go to settings >store, tap your account ID and then sign out, you can then sign back in using your correct Apple ID.

  • The serial number you entered cannot be found in our records

    Anyone know what would cause this.  I have a genuine ipod but Apple cannot find it in their system.
    Online lookup gives error message:
    "The serial number you entered cannot be found in our records. Please verify the number and try again"
    Any ideas?!.  The serial number I am entering is correct. I have checked this both in the software and back of the ipod itself

    I am having exactly the same problem, as well.  US Costumer service is trying to help me via phone (1-800-275-2273).  I am on hold now, 42 minutes deep, and glad I charged my phone before attempting the call. 
    I keep getting "escalated" to higher supervisors, but they have each been very pleasant, and sound earnest in their desire to help find a solution. 
    Update: While they couldn't find it in the main Apple Technical Support system, a Ms. Brandy (an "Agreement Admin"), was able to pull my serial number up on her independent Agreement area system.  They are putting together a kit for me to use to participate in the iPod nano (1st generation) Replacement Program now.  Not sure what that means.  Will advise soon (I hope). 
    Solved at 57 minutes! 
    Apple has provided me a "special" number to present at my local UPS store, who will package and ship the unit to Apple at their expense.  All they require me to do is take the iPod (and the unique identifier number) over to the UPS store.  The final manager I spoke with, a Ms. Gem, was equally delightful (i.e. eager to please, very approachable, and earnestly apologetic about my time lost on hold while they sought a solution). 
    In the interest of your time, you might want to suggest (early in the conversation) that they ask an "Agreement Admin" to look up your serial numbers as well... and have a speakerphone and something productive (or fun) to do, on hand, to ease your time spent on hold. 
    Final note: The pleasant Ms. Gem stated that it takes an hour (or so) for UPS to get the info they need to accept my drop off, and Apple is looking at circa 6 weeks on the arrival of my replacement back on this end. 
    Excepting the time lost, full marks to Apple for a nice service experience.  Grade: A

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