The apple sign keeps flashing and im getting an error message
i put my phone on charge for 20 minutes and when i returned the phone was rebooting but only showing the apple sign then starting over. there is an error message that keeps appering on the top of the screen. sometimes for upto 1min and sometimes in different colours. when it comes up in blue there is also a blue line going across the screen
the error message is:
nand sftl_read_cb:122 sftl: error clean lba 381033 vba: 0x6d629 status0x0
it has been 3hours i have tried a sof reset, switching the phone off and it will not connect to itunes. an advisor in the apple store said she had never seen that before, neither did 3 other collegues. they do not have appoinments untill next week. help please
Hi Tatilopez86,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden
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