The Apple TV "Apple TV" not responding. Check Firewall ... port 3689

ATV would not sync. After wasting several hours changing settings on iMac, checked Wireless Network on ATV. Default wireless network had changed to incorrect "guest" network. Changed to correct network and Sync works. Hope this saves someone from following useless Apple resolutions.

apple resolutions can't take into account someones wifi settings having been played about with.
they assume the user will have checked to make sure that it actually is trying to connect to correct network!
somone obviously changed the appletv to connect to that network. it wouldn't have done it on its own.

Similar Messages

  • Apple TV not responding, check firewall port 3689

    Hi,
    I have this problem: "Apple TV not responding" with my PC wired to the router (Thomson Speedtouch 780i WL). I have read all the topics on this issue and tried everything: no success! With my XP laptop I can make a wireless connection and everything works fine. But not with the PC where I have all my music and photo archives on.
    Now I have a clean installed Vista and the problem remains the same. How is this possible?
    - the firewall port 3689 is open
    - i have rebooted everyting
    - i have made a new connection with the apple tv
    - apple tv software is updated
    I want to get this thing working. Could you please help me?
    Thanks, Sliek.

    The problem is not with the router nor the firewall. And with you having the issue on a PC and I having it on a Mac, this rules out the OS. That leaves a networking problem in either iTunes or the AppleTV. Or most likely a dropped packet of information between the two.
    Using NetBarrier I have watched the interaction between my Mac and the AppleTV. The sync occurs in three separate phases. The first phase initiates communications via port 3689 and a few high order ports (49xxx - 6xxxx). After this is finished about a dozen ports are opened by the AppleTV (all high order) for a couple of minutes. When these ports close and after a substantial wait, the AppleTV opens a whole s**t-load of ports (well over 200) and the actual sync occurs. It is this third phase that fails when I fail the sync. Or iTunes gets stuck waiting for a response from the AppleTV. I think that the AppleTV is dropping the ball and failing to respond properly.

  • My first generation AppleTV will not sync with iTunes anymore.  I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689"  firewall is off

    My first generation AppleTV will not sync with iTunes anymore.  I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689"  firewall is turned off.. Any ideas?

    Thanks Rudegar,
    I only synch and do not stream off of my 1st Gen AppleTV
    I will try with ethernet but will be a pain in the butt if i can not fix it with wifi for long term fix
    I may end up trying to do a named IP address vs DHCP for this appleTV (not sure if i can do both and do not want to remove DHCP as i have a bunch of sensors and other devices that I prefer to dynamically add to the network via DHCP vs. assign each one
    Will keep working on other fix options (factory reset, etc.)
    Thanks again

  • HT1492 I bought a new wireless Apple keyboard 3 days ago. It connects perfectly via Bluetooth. As with my old wireless keyboard, the "number one" key is not responding at all whi

    I bought a new wireless keyboard 3 days ago and the number "1" key is not responding. My old wireless keyboard did the same. What am I doing wrong with the setup or installation.

    I bought a new wireless keyboard 3 days ago and the number "1" key is not responding. My old wireless keyboard did the same. What am I doing wrong with the setup or installation.

  • Apple TV not responding

    I've recently bought Apple TV and an iMac using the latest software. When trying to sync (from iTunes) the following error message appears: "Apple TV is not responding Check that any firewall software running on this computer has been set to allow communication on port 3689" All solutions refer to older Mac OS X versions. Any ideas? Much appreciated.
    Tom

    ozdude wrote:
    Unfortunately that solution does not help the Apple TV issue.............
    But it answers the OP's question.
    The OP was looking for documentation that related to Snow leopard and its firewall, which I have provided. Whether or not this resolves the OP's error message is another matter.
    The particular error the OP has encountered may be due to network issues or software installed on the host computer.
    http://support.apple.com/kb/TS1447
    The article above describes what might cause this problem, but it relates to earlier OSX releases when it discusses firewall options, I assume the OP has read this and was looking for the documentation for SL and its firewall.
    ......... it should be made clear to anyone who just goes and wastes a few hundred dollars on this lemon.
    Excluding a faulty unit, this is not an tv problem but rather a problem with your particular set up.

  • Apple TV Not Responding - Firewall Port 3689?

    I just purchased the Apple TV, and went through the setup. Everything seemed to go smoothly until I tried to sync through iTunes and I got an error saying:
    Apple TV is not responding, check that any firewall software is set to allow communications on port 3689
    Any idea what is going on? Could I have entered the password to my Airport Extreme wrong? I am on a Macbook Pro under 10.5.4.
    Thanks

    Well I say hijack because if the ATV connected to wireless, nothing else could. The computer sharing my iTunes library would stay connected for about 20 minutes, then whatever I was watching would freeze and then connection was lost. Had to reboot everything to get the connection back up. To figure it out I just realized that when the ATV was connected, it was the only thing connecting. iphone, desktop pc, mac mini, and laptop pc would all lose connection. I think I jumped the gun posting I got it working though, because after I set the reserves in DHCP it worked long enough to get my hopes up...now the other devices still have connections, but iTunes stops sharing about 20 minutes into whatever I'm watching. Very frustrating. Other forums are telling me to buy an airport, i may try it just to see if it works, but think its pretty shady if thats what I have to do to get this working right.
    BTW I'm using a Linksys WRT160N (http://www.linksys.com/servlet/Satellite?c=LProductC2&childpagename=US%2FLayout&cid=1175239516849&pagename=Linksys%2FCommon%2FVisit orWrapper) router. WEP enabled for now but was and will use WPA TKIP.

  • My ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

    my ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

    Try:
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

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    I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

    Hi Cjroyle,
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    Users of imovie experience a lot of problems and crying for help and no one at Apple did not respond
    I do not understand how a company like Apple puts experts to help users
    Please note that anonymous experts in Internet offer their help for money

    Users of imovie experience a lot of problems and crying for help and no one at Apple did not respond
    I do not understand how a company like Apple puts experts to help users
    Please note that anonymous experts in Internet offer their help for money

  • TS3988 My husband changed the Apple ID on our computer.  For some reason, iCloud has the old Apple ID and it won't let me change it.  I've been locked out of my iPad twice and had to restore it because of iCloud.  How do I change the Apple ID (not the pas

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    goodnight. as you know apple has evolved considerably until today but there are people who do not have ability to buy new products. in my case I would like to know why the apple do not let the iphone 3g update to iOS 4.3 as are several applications that can not put on my iphone 3g due to this reason. Why does not Apple make a repository with applications for ios 4.2.1? or else do not work in an update to ios 4.3 on iphone 3g?

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    Contact those app makers and ask them why they do this.

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    I'd like to buy an iPhone 4S in France directly from the Apple Store, not from the operators. But, I will go back to my country, Thailand. So, I'm wondering to know that there is an INTERNATIONAL warranty for iPhone, and is it valid in Thailand (warranty). Would it be able to be claimed at the iStudio in Thailand?

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  • Is the apple website not opening after installation of mountain lion?

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  • VPN Problems - The L2TP-VPN server did not respond

    Okay, so I read quite a few threads about this and can't really figure it out. Would be great if I can get some handholding.
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    - I don't have a domain name yet so just using my external IP. This is what I put in under VPN Host name in the Server and Client settings.
    - I login with username and password credentials for one of my network users as created in the Server. Format is [email protected] and the password is the same as the login password.
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    To run a public VPN server behind an NAT gateway, you need to do the following:
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    3. Forward external UDP ports 500, 1701, and 4500 (for L2TP) and TCP port 1723 (for PPTP) to the corresponding ports on the VPN server.
    If your router is an Apple device, select the Network tab in AirPort Utility and click Network Options. In the sheet that opens, check the box marked
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    With a third-party router, there may be a similar setting.
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    5. Each client must have an address on a netblock that doesn't overlap the one assigned by the VPN endpoint. For example, if the endpoint assigns addresses in the 10.0.0.0/24 range, and the client has an address on a local network in the 10.0.1.0/24 range, that's OK, but if the local network is 10.0.1.0/16, there will be a conflict. To lessen the chance of such conflicts, it's best to assign addresses in a random sub-block of 10.0.0.0./0 with a 24-bit netmask.
    6. "Back to My Mac" on the server is incompatible with the VPN service.
    If the server is directly connected to the Internet, see this blog post.

  • "The L2TP-VPN server did not respond"

    I just bought an Airport extreme base station, and installed lion server, and configured it for VPN. I have checked all my settings and even looked using AirPort utility. I have tried connecting to my VPN from 2 different Macs and an iPad, and all yield the same error:"The L2TP-VPN server did not respond". When I look at my vpnd.log it is pretty bare:
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    2011-08-31 18:27:38 EDT          Listening for connections...
    it looks like the VPN connection requests aren't making it from the airport to the server. Any ideas

    FWIW, my Lion Server VPN issue has been solved...
    https://discussions.apple.com/thread/2696981?start=30&tstart=0

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