The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
Has anybody seen this in Mac OS 10.10?
Ok, just Acrobat XI Pro? Nothing else? (I've seen talk of this message, but for different Adobe products).
And was Acrobat XI Pro ever installed before?
Similar Messages
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Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Have tried doing so from multiple browsers.
Please let me know how to download the trial version.
Thank you.Try downloading Acrobat Pro XI using below link. Then try to installing it once again.
Download Acrobat products | Standard, Pro | XI, X -
I can't install the trial version of Adobe Acrobat because the AdobeDownloadAssistant.exe will not run. I get this error:
"This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
I completed the trial questionnaire & all seemed well. Can anyone help?Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Am running 10.9.4 OSX on an Intel iMac
Error message from the package says Sorry... "This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance"
Would really appreciate any help,
Thanks!Installing AIR | Adobe Flash Professional Team Blog
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How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
The other day I was prompted to update itunes. I started to, and it crashed my itunes. Then I tried to uninstall itunes, so that I could turn around and re-install it again. Now I can not install itunes. I get Runtime Error! message. R6034. For the last two hours I have tried deleting itunes, moving the .dll files to the desktop, restarting the computer (more times than I can count), deleting the temp files, updating my internet explorer, using the fix it program,.....
The two messages that I am getting are:
Runtime Error! Program:c\Program Files (x86)\itunes\Tunes.exe R6034 An application has made an attempt to load the c runtime library incorrectly. Please contact the application's support team for more information.
Also: Service to 'Apple Mobile Device' (Apple Moblie Device) failed to start. Verify that you have sufficient priviledges to start system services.I too was getting the same message regarding R6034. After many frustrating hours I went to the iTunes support page and clicked on "install and update." When that page came up I scrolled on to "removing and reinstalling iTunes......" There they tell you what files need to be removed and what order to do it in so you can reinstall iTunes. My iTunes works now and I didn't lose any music.
About the Apple Mobile Device, well that's one of the files that has to be uninstalled. When you reinstall iTunes the Apple Mobile Device is automatically reinstalled.
Hope this works for you as it did for me. Warning: it takes about an hour to do all this. -
BlackBerry Z10 Error "The file cannot be played due to an unexpected error (10)"
Hope someone can help this one, I received a voice note through BlackBerry Messenger, after downloading I tried to play it and the following message popped up, "The file cannot be played due to an unexpected error (10)".
I received another file, 3GP format, tried to play it, same error pops up. I headed over to the music and video libraries, I could not see these 2 files. I connect my Z10 to the notebook and checked on my SD Card, I could see the files from were not named correctly e.g. VID 00001-20101226-1206 was named as VID 00001%20101226-1206 with the percentage symbol being the unusual thing I picked up. This was the case for both files.
I then modified/remaned the files replacing the % with a - (dash) symbol. The files were now visible and able to play through the Z10. I think there is a problem with the way BBM files are being saved especially the naming convention might be having an error/bug.
My OS release is 10.0.10.99, Version 10.0.10.738 with Build 455718. Is there a fix for this problem that is known? I checked but saw no posts where it was clearly addressed. Am I the only one experiencing this anomaly?
I have restarted the device but this does not resolve. I have attached a screenshot of the error sequence also showing how the file is named upon saving to my media library.
Attachments:
Z10 Error.png 287 KBHey runyamhere,
Thanks for bringing this to our attention.
To find the root cause of this issue regarding the media not saving the file properly, we will need to gather logs from the BlackBerry Z10.
I would highly suggest you contact your network service provider and ask to be transferred to BlackBerry so we can get a case number created so we can get the logs.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
Just did the iTunes update that iTunes said was available, now iTunes won't open. I just keep getting a Runtime Error message.
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
Is anyone else having this problem?
I tried to re-install and got the following message: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114)
Does this mean I have now lost everything?I just had the same error:
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
I went to http://support.apple.com/kb/ht1925 and did a complete removal and reinstallation of iTunes. You MUST follow the directions here exactly...it's more than just iTunes that must be removed, and it MUST be done in the order in which the support article says. I followed the exact instructions, and iTunes is back on my machine (no more C runtime error) and you do NOT lose your music...it's all in my library, as it was before.
Good luck! -
Can anyone help me with this issue? I try to convert an open PDF to WoRD. When I am asked to sign into my account I get an error message that says I cannot sign in due to a Network Problem.
Sara:
A little more cumbersome but going to the AdobeAcrobat.com works.
Thanks for the help.
Have a great day.
Bob -
I randomly get this error message "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support."
Here's a picture of it. http://i48.tinypic.com/35hradh.jpg
It doesn't tell me what application or process is responsible. :/
It pops up randomly when I wait long enough. It will pop up even if I don't have anything open and I just leave my computer to idle. When I close it or click okay, windows explorer gui will crash and restart. I can still use the computer after this without
restarting but again if I wait long enough it will occur again. I've look around and tried many solutions but nothing has worked.
I've tried a full virus scan, and malware scan with no luck. Tried the registry cleaner from CCleaner and doesn't fix it. I've ran it in safe mode and the error didn't seem to occur or maybe I didn't wait long enough (30-40 minutes). I've tried a SFC
scan and nothing comes up as wrong. I've done a cleanboot several times with no help. I can't do a system restore since the latest restore point is on the same day that I got the error unfortunately.
When the error occurs the pop up window is from Microsoft Visual C++. I've tried uninstalling and reinstalling Microsoft Visual C++ for my 2010 versions but with no luck. I've uninstalled the recent programs that I installed and no help either.
In the event viewer, it shows that there is an error and the source is an application error. The details are...
Faulting application name: Explorer.EXE, version: 6.1.7600.16768, time stamp: 0x4d6878c3
Faulting module name: msvcrt.dll, version: 7.0.7600.16930, time stamp: 0x4eeaf834
Exception code: 0x40000015
Fault offset: 0x0005620a
Faulting process id: 0x980
Faulting application start time: 0x01cdf12d86b1dd89
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: d1f9cfa3-5d22-11e2-94b5-001fd0d13411
The event that always follows after this one is always a Windows Error Reporting Log.
Fault bucket 2836122452, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Explorer.EXE
P2: 6.1.7600.16768
P3: 4d6878c3
P4: msvcrt.dll
P5: 7.0.7600.16930
P6: 4eeaf834
P7: 40000015
P8: 0005620a
P9:
P10:
Attached files:
C:\Users\Dennis\AppData\Local\Temp\WER2815.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Dennis\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_4dd84d182b87996cc0ddaff5b22f2f6085c2259_10063f95
Analysis symbol:
Rechecking for solution: 0
Report Id: d1f9cfa3-5d22-11e2-94b5-001fd0d13411
Report Status: 0
I checked the process that the error message window links to and it is explorer.exe but I'm not sure what I can do since it's an essential windows file and I can't just delete it.
Anyone have any ideas what is going on?
Thanks.Hi ,
Do you remember if you have installed some software prior to this issue?
Delete programs you never use.
If the issue reoccurs in Clean Boot, but works fine in Safe Mode, the cause may be the disabled hardware drivers. You may narrow down the
causes in Device Clean Boot.
Device Clean Boot
=================
1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.
2. Expand "Sound, video and game controllers".
3. Right click on your sound card and then click "Properties.
4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK.
5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices
such as video adapter are not available to be disabled.
Tracy Cai
TechNet Community Support -
I did an auto-update on itunes today and now itunes is unresponsive..it gives this error "An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
Wouldn't apple check before releasing new version, I see so many people with same issue..its such a waste of time for everyone now to fix it.
Is there any other way to fix before I try to un-install everything and re-install back?Hello iTunes_Bad_Update,
The following article provides information and troubleshooting steps that can help get iTunes back up and running.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
I am trying to run the latest Itunes update and I am getting 2 error messages:
Runtime error!
Program:C:\program files(x86)\itunes\itunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly
Please contact the applications support team for more information.
second message:
Itunes was not installed correctly, please reinstall Itunes.
Error 7( Windows error 1114)Hi 623connor,
Thanks for using Apple Support Communities. I would recommend trying a thorough reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.
The statement above is in the pop up error box every time, when I launch Firefox. If I click ok in the box Firefox then opens. How do I fix this initializing/launch problem?Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).<br />
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.<br />
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.<br />
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")<br /> -
I am trying to install itunes for my mobile, and I keep getting the message "You do not have administrator rights, please contact the system administrator to preform an update." I have it set as adminstrator as the user. I am running Windows 7 Ultimate. Help please?
Thanks, but I've done that several times & it still says I need administraive privileges. I had itunes installed with no problems until I did the latest update. After that it just disappeared, so I tried reinstalling. Now I can't sync my phone. This is so frustrating!
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Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\Program Files (x86)\iTunes\iTunes.exe R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information.
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files (x86)...
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
OKClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components; this won't normally affect its library, but that should be backed up anyway.
(99146) -
I can't download the itunes on my PC , have it before but now appear a note like this:
RUNTIME ERROR
PROGRAM C;/PROGRAM FILES (X86)/ ITUNES/ITUNES.EXE
R6034
AN APPLICATION HAS MADE AN ATTEMPT TO LOAD THE C RUNTIME LIBRARY INCORRECTLY
PLEASE CONTACT THE APPLICATION SUPPORT TEAM FOR MORE INFORMATION
WHAT I NEED TO DO?
THANK YOU
RODRIGOClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99467)
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