The application manager keeps crashing every time I open it. I need to install the After Effects trial, what to do?
The application manager keeps crashing every time I open it. I need to install the After Effects trial, what to do? I have a Mac with maverik.
uninstall it and then reinstall it.
if that fails, uninstall,clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Similar Messages
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my itunes keeps crashing every time i open it with my windows 7. im active military and dont have time to be messing with this. please help
Hello there, Staver13.
The following Knowledge Base article provides some assistance in troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Since the latest "update" Firefox crashes every time I open it
Since the latest Firefox update, the browser crashes every time I open it. Sometimes I get the "this is embarrasing screen" which asks to restore or start a new session. Either one has the same results - another crash.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Media Center PC 5.0; SLCC1; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)updated tonight...problems since then
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.
Problemsignatur:
Problemereignisname: AppHangB1
Anwendungsname: firefox.exe
Anwendungsversion: 10.0.1.4421
Anwendungszeitstempel: 4f32aad0
Absturzsignatur: 4263
Absturztyp: 0
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 2: fe86
Zusätzliche Absturzsignatur 3: fe864004cdb784280da5712fe0cfbae5
Zusätzliche Absturzsignatur 4: 4263
Zusätzliche Absturzsignatur 5: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 6: fe86
Zusätzliche Absturzsignatur 7: fe864004cdb784280da5712fe0cfbae5 -
My "preview" keeps crashing every time i open a file.
my "preview" keeps crashing every time i open a file. what can i do? im on snow leopard and havent done anything different.
does anyone have a solution?https://discussions.apple.com/message/22035269#22035269
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Adobe Reader 11.0.03 crashes every time I open a PDF. I see the grey box saying Reading Untagged Document then it crashes with the message that Acrobat is not responding. I have Windows 7 Professional. I have tried uninstalling and re-installing several times. What should I do?
Hi,
Could you please let us know if you are using any 3rd party plugin for Adobe Reader? If so, can you please temporarily remove the same and see if you are facing the same issue.
If you are not sure about the same, please do the following:
1. Navigate to the Reader installation folder. Usually its C:\Program Files\Adobe\Reader 11.0
2. Ensure that Adobe Reader is not running and delete the entire "Reader" folder
3. Initiate a Repair transaction for Adobe Reader from the Control Panel > Programs and Features.
Also, it would be great if you could let us know if the issue is PDF specific or does the issue happen with all documents. Do you observe the same issue with the below mentioned PDF as well:
http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/Acrobat_Reader_ReleaseNote_ 9.5.5.pdf
Thanks
Ankit -
Firefox keeps crashing every time I open it.
Soon as I open firefox and type an address it crashes. This is what I get every time! Please help!!
AdapterDeviceID: 0x 866
AdapterVendorID: 0x10de
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:16.0.2
BuildID: 20121024073032
CrashTime: 1402968612
EMCheckCompatibility: true
Email:
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1352249385
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 866
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 613
StartupTime: 1402968076
Theme: classic/1.0
Throttleable: 1
URL: https://my.odu.edu/
Vendor: Mozilla
Version: 16.0.2
This report also contains technical information about the state of the application when it crashed.You are using very old version of Firefox (16.0, while newest is 30.0). You should update it trought Mac App Store or [http://firefox.com Firefox website] .
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My iTunes app on my iPhone keeps crashing every time i open it.
Hello, is anyone having issues with the new iOS 7 update? Every since i updated my iPhone, my iTunes and various other apps keep crashing.
Anyone have this problem, then figure out a solution?
Thanks!ModName: msvcr80.dll
ModVer: 8.0.50727.4053
That's an odd one. It's one of your Microsoft Visual C runtime libraries.
An sfc /scannow may be of some assistance with an operating system file like that. It's an even-less user-friendly experience on XP than Vista and 7, but the following article may be of some assistance with the most common pitfalls:
http://www.updatexp.com/scannow-sfc.html -
Safari keeps crashing every time I open it. Cannot get online.
Safari crashes when I try opening it. I can't get online to get another browser. I've been trying to get a genius bar appointment but I can't get past the screen asking what type of support I want. What is going on?!?
There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
I'm on OX X - version 10.9 and trying to work with iMovie 09 and it keeps crashing...any suggestions?
As a first step, you may want to try deleting iMovie preferences.
AppleMan1958 outlines the steps in his excellent User Tip here:
https://discussions.apple.com/docs/DOC-4061
Matt -
Itunes10 keeps crashing - every time i open it!!! Please help
Itunes keeps crashing everytime i open it. It says itunes has encountered a problem and needs to close....
details of the error are
AppName: itunes.exe AppVer: 10.0.1.22 ModName: msvcr80.dll
ModVer: 8.0.50727.4053 Offset: 00051f1c
please help i am using windows xp if that helpsModName: msvcr80.dll
ModVer: 8.0.50727.4053
That's an odd one. It's one of your Microsoft Visual C runtime libraries.
An sfc /scannow may be of some assistance with an operating system file like that. It's an even-less user-friendly experience on XP than Vista and 7, but the following article may be of some assistance with the most common pitfalls:
http://www.updatexp.com/scannow-sfc.html -
I have an iPod touch 4th generation and it started crashing after I downloaded ios6.
Hello there, Staver13.
The following Knowledge Base article provides some assistance in troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
after downloading the new itunes and also ios 5 for my ipad 2, I cannot get itunes to open for more than 3 seconds without it crashing on me. I have uninstalled it and re-installed it with no luck. Windows says iTunes has stopped working. I have also tried a "repair" of the program but nothing. Help please?!
Do you have Internet Security Software turned on in your Internet Explorer?
I turned mine off, as I have Norton AV. Go into Internet Explorer and check to see if you have that on and try turning that off...and then try to get back onto FF. You may have to restart your computer, I'm not sure, as I'm not a techie. I just know that the Internet Security Software clashed with my Norton AV.
Good luck!!!
Donna
PS Go with the user's suggestion above me, sounds the right way to go...thank God for the techies, eh? :) -
I can actually hold a key and it will take me to the logins and when I login I have to hold the key the whole time I'm on it or else it restarts. What do I do to fix this problem? Please help
Hi Thebestest1v1er,
Based on your description of being able to Safe Boot (holding down the shift key) but not boot normally, it sounds like your startup/restart issue may be related to one of the things that Safe Boot disables. You can find more information about them here:
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
It may also be related to a disk or file system issue (as that is also something checked during Safe Boot). You may find these articles helpful as well:
Apple Support: Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417
OS X: About OS X Recovery
http://support.apple.com/kb/ht4718
Regards,
- Brenden -
I subscribe to the latest Acrobat. Crashes every time I open it.
Adobe is about to lose me. PDF's are mission critical for my business. Why can't you make something that works? I need an answer NOW!!!
I am done with Adobe if this is not fixed today.Hi Rick ,
I understand your concern and your time is certainly precious to us .
I would request you to refer to the following link and see if that fixes the issue.
https://helpx.adobe.com/acrobat/kb/nvidia-driver-incompatibility.html
Regards
Sukrit Dhingra -
Why does iTunes keep crashing every time I open it?
I did the shift+control move to put it on safe mode, and it launches fine when I do that. But, I can't sync my songs to my phone when I do that. Please help!
Hello, kfayecaoagas.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.
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