The approval of the single step SRM workflow : WS10000129 ????

Hi,
I am using single step SRM approval workflow :WS10000129 for shopping cart creation, After creation , the work flow is getting triggered and The Problem is becuase of Agent (in workflow log, it is saying that , Agent determination for step '000000023' failed ).
I activiated all the subworkflows also.Customization ie..General Task is maintained also.
I feel, it is failing to reach a agent ..plz Help me regarding the Issue to go to an agent .
How do we customize the agent for Particular task.
plz Help me..
Balaji.

Hi Balaji,
In addition to disha's remarks also look at the following poibnts which may help you in resolving the issue.
Check in SWDD txn. (Work Flow builder) check whether the agent assignment is proper or not for one step approval work flow.You can manually assign the agent there if required.
Also check whether the person approving the shopping cart has been made as the Head of the department or not in the Org. Structure using PPOMA_BBP txn.Please make the person approving the cart as Head of the department.
Please verify the above points and run a cycle and let us know about the outcome.
Hope this helps in resolving your issue.
Award points for helpful answers.
Rgds,
Teja

Similar Messages

How to get the User ID's details in SRM Workflow EBP system

Hi Team
How to get the User ID's details in SRM Workflow EBP system. Example like i have User ID "BTEMPEST" but i want his full name . so please suggst me how to get the full name of user id where it is maintained.
Thanks.
Puneet.

Thank you very much muthu.
For your information FM "RSPLPPM_GET_USERDETAILS" is working fine.
Thanks for quick response.
Thanks
Puneet.

Vendor name is deleted after the approver changes the product category.

Hello,
We have implemented workflow WS14000044(Completion by Purchaser) and
WS14500015(Item-Based Main WF).
At workflow WS14500015 level, when the approver changes the product
category, the vendor name is deleted.The previous validation allows the
PO creation , But the PO is created without vendor.
Furthermore under transaction process purchase orders 'BBP_POC' the
purchaser can not access in change mode to the vendor field in order to
add a vendor.
How can we give access in change mode to the vendor field for purchaser in transaction 'BBP_POC' ?
Regards,
Lina

Hi,
Which SRM version are you working on?
Please see if the foll notes help:
801591 Source determination after item change
881346 Vendor incorrectly deleted
873972 Sources of supply in the shopping cart with catalog items
908178 Transferring reference: Deleted vendor
Note 829652 - Completion workflow in shopping cart: Vendor
789087 Changed product category: Vendor not deleted
BR,
Disha.
Pls reward points for useful answers.

No values when the approver rejects the form ( HCM forms)

Hi All ,
When i am filling the form with the data from the BAdi and sending it to the approval for the final approval .
Problem : The approver rejects the form . The forms comes into the workspace of the Initiator * where are the values are getting washed off .*
Done : I am attaching all the fields to special fields .Even i have created a operation for this purpose .
Do i have to check the processing type . As of now its the initialize .
Please provide your input and let me know what all things i have to take care in this case .
Thanks ,
Om

All "reject" does is send a process code. Your workflow then determines how to handle it based on that code. As for your fields getting "washed out", are you sure you are handing them off correctly? For example, if you are going from one form scenario to another, you have to "map" that passing of fields. If within the same form scenario, I would say either (1) your workflow is set up wrong and you are losing integrity of your process object or (2) your not seeing what you think you are seeing. You can check this in CASE Mgmt and see what is happening all along your process. and as Kevin said...I would not go making all of your fields "special".....that is used for something quite different...I rarely, if ever, need or even try to make any fields "special".....it's just extra work that buys you nothing much usually overall. Hope this helps.

What if the Approver is the Initiator?

Hi All,
When we define a workflow in CUP or ERM, what do we do when one of the approvers itself initiates request? As I understand the initiator cannot be the approver. So then tomorrow there is the following situation
Worflow for New Role Creation:
Stage 1: Initiator
Stage2: Manager(approver 1)
Stage 3: Role Owner ( Approver 2)
Stage 4: Security Admin
if one of the role owner initiates a request for creation of new role how will the workflow work?

Hi,
The wording should be requestor not initiator. But if the approver is the requestor then the approver still needs to approve the request when it gets routed to them for approval.
Regards,
Alpesh

Messages displayed in the Approval and message tab in SRM approval is same

Hi,
We are having an issue with the message displayed in the approval step.When we click on the approval option in SRM, we get two tabs displayed Approval and Messages. The content displayed in both the tab is same for one user. Generally the content displayed in approval tab is "Here you can approve/reject shopping carts, confirmations of goods receipts, and so on.Select 'Edit' to display details" and the details in Messages tab is "Here you can see e-mails on the purchase transaction." But for this particular user the content displayed is "Here you can see e-mails on the purchase transaction." in both the approval and message tab.
We checked the roles and profiles and its same as the other users. Can some one please suggest what would be the reason for this functionality with this user.
Regards
GGL

OK, so you only have this problem in PROD, all other systems (DEV, QA) are fine... I assume you checked your BAdI transports in PROD as well... If all OK, that leads me to think there's nothing wrong with your custom code or transports.
SRM 5.0 is notorious for these kinds of issues where workflow templates work in one environment, but are erroneous in another (most times this is due to inactive status). That is why I asked you to check the workflow for consistency in SWUD.
From your answer, I did not understand whether you'd checked all the subworkflows separately in SWUD (not as part of the main workflow check). If you didn't do that, find all the subworkflows (and the subworkflows of the subworkflows where applicable) in SWDD by stepping through the main workflow, and then run the SWUD check on each of them separately.
Also, please check the Review workflow WS10000265. This particular workflow may not show in SWDD as a subworkflow, but actually is part of the process. If it's broken, you may encounter issues like you're describing.
Cheers,
Serguei

How to delete the document at the exit event of last step in workflow

I want to delete the content at the exit of last step. Tried two codes:
1.<$executeService("DELETE_DOC")$>
2.<$executeService("DELETE_REV")$>
But is not working. plz guide.
Thanks.

Simply put , DELETE_DOC and DELETE_REV are not "scriptable" services. <$executeService$> will not work in this fashion with those services.

PO creator not getting mails if the approver rejects the same

Hi Friends,
We have an issue in SRM PO approval workflows, our requirement is that the creator should get a mail notification if the PO is rejected by the approver. This is not happening, while in case of shopping cart the creator is getting the mail if rejected.
On little investigation we have found that the workflow via business object attributes is looking at a table 'BBPC_WF_MAILSEND' and sending mail if there is corresponding entry. For shopping cart there is one entry and the fields for sending mails to created, approver etc are checked.
We could not figure out where to maintain this table, can some body throw light please.
Thanks
Bejjanki

Hi
Please use the following SAP Oss note as well ->
Note 989135 Wrong languages in mail notifications
Regards
- Atul

Approver skipped during approval process in N-step BADI workflow

Hi,
I am some problem in n-step BADI approval process. For some reasons one of the approvers is skipping during approval. And later in the approval preview it observes that the approver, who is just above the skipped approver, is appeared twice.
I am not able to simulate this issue though this is happening in the system frequesntly though it is not for all.
Can you please let me know what is the problem in the system and how can we rectify this issue?
Thank You.
Regards,
Krish

Hello
sorry search for the n-step WS14500015 is the item based...
Another thing, you can try with testing to restrict the case to special conditions. Are there any added-approver there? Is there any approver who makes some changes to the SC? etc..
Daniel

For one Urgent Change during performing the Approval(chnging the status to 'To be Tested') system does not recognize any changes using the CTS WBS BOM in the development system. The transaction is therefore incorrect or the status was reset by the system.

For one Urgent Change while performing the one of the Approval before changing the status to 'To Be Tested'
We are getting below error.
The system does not recognize any changes using the CTS WBS BOM in the development system. The transaction is therefore incorrect or the status was reset by the system.
COuld anyone please help us to know, How it can be resolved?
We also have this below error.
System Response
If the PPF action is a condition check, the condition is initially considered as not met, and leads to another warning, an error message, or status reset, depending on the configuration.
If the PPF action is the execution of a task in the task list, and the exception is critical, there is another error message in the document.
Procedure
The condition cannot be met until the cause is removed. Analyze all messages in the transaction application log.
Procedure for System Administration
Analyze any other messages in the task list application log, and the entries for the object /TMWFLOW/CMSCV
Additional Information:
System cancel RFC destination SM_UK4CLNT005_TRUSTED, Call TR_READ_COMM:
No authorization to log on as a trusted system (Tr usted RC=0).
/TMWFLOW/TU_GET_REQUEST_REMOTE:E:/TMWFLOW/TRACK_N:107
For above error Table /TMWFLOW/REP_DATA_FLOWwas refreshed as well but still the same error.

If you are in Test System, you can use function module AA_AFABER_DELETE to totally delete the depreciation area (tcode SE37, specify chart of depreciation and depreciation area), After that recreate your depreciation area and run AFBN. But before you do that, have you created a retirement transaction type that limits the posting on your new depreciation area? If not create one.
Hope this helps.
Thanks!
Jhero

Chaging description by the approver causes worng behaviour of workflow

Hello,
When approver makes changes to the SC "descritption" of SC and approves the SC is routed back to requistioner for accept/reject changes as well as appear in inbox the first approver for his approval.
Error reporoduction
Create a SC, single item, non-catalog,via Describe requirement functionality.
The SC is sent to the first approver determined, for approval.
The approver makes changes to Description of SC and saves the changes(i.e. saving is equivalent to approve here)
The SC is routed back to requisitioner as well as seen in the first approver inbox for approval agian.
As per the normal flow if the item are rejected the workflow goes to requistioner for approve/reject changes only(as the value of the SC changes), but here changing the desc causes the undesired bahaviour.
I am using WS14000133 workflow(n step dynamic workflow).
please advice
regards
Sachin

Hello,
I don't understand what has security level of the workflow got to do with the issue?
But still can you please let me know as how to set the security level of the workflow?
The approver when rejects one of the line items straight away, without making any changes, the workflow routes back to the requisitioner for accept changes or withdraw the SC. In this case the workflow works fine.
But when the same approver goes and changes the line item say desc or the
G/L account the workflow routes to the requaisitoner for approval fo the cahnegs as well as appear in the inbox of the first approver
In both the cases the approver is the same , hence the security level could not be the reason.
Do you think that the changes to the worflow items ( as in desc. changes or G/l chages) needs to be handled by the BADI ? Directly appoval or rejection of the line items are handled by the standard SAP code, hance no issues occur here.
The Workflow is WS14000133.
Regards
SAchin

When Click on the Approve Button, workflow take to "page Cannot be Find"

Hi all ,
Please need your urgent help. I have an unique issue here as follows ..
I have a OA Page where Page have a Apprvoal ( Workflow ) button, manager Clicking on the Approval Button which throws the erro r" Page Can not be found".
Anybody faced this sort of issue and if you know the knwo the solution please help me in resolving the issue.
Thanks and regards
Raghu

Hi Anil ,
I am regular visitor to Forum and I thought I will get some clue or atleast some replies on the above thread.
Please help me in resovling the issue.
Here is the details of the issue that I am facing in in our application.
1. I have a Approval Notification on a Page.
2. After clicking the approve button , the control should take me to a Appoval Comments PAge.
3. But after clicking the approval button I am getting ' Page Cannot be found error".
4. I have four botton on this page ( like Redirect, Retunr,cancel ) even after clicking any of these also theos th same error.
Haan ..... We are facing this issue in Prodution and Staging but the Developemnt instance its works fine.
awaiting for your reply.
Raghu

The approver does not show in the approval preview after saving sh. cart

Hi ,
I would appreciate if anyone can reply me for fixing the problem.
Problem: The approver does not show in the approval preview after the shopping cart is saved, however before saving the shopping cart it shows the approver in the approval preview. We are using two workflows: WS10000060 Auto approval and WS10000276- 1 level spending limit approval.
Details of the problem:
The following steps specify the problem in detail , it is applicable for both the workflows WS10000060 Auto approval and WS10000276- 1 level spending limit approval.
1.     Shopping created
2.     The approval preview shows the approver ( please see #1 in the attached document) before saving the shopping cart.
3.     Shopping cart is saved.
4.     After saving , Check status transaction shows the shopping cart in status awaiting approval
5.     The section approval shows No workflow started , application error occurred
6.     T.Code SWI1 shows the workitem created for the shopping cart but in error.
7.     The work item container does not show any agents
I would appreciate it anyone can reply as to how to fix it ASAP.
Best Regards
Pawan

Hi Disha,
I have synchronised through SWU_OBUF several times since yesterday , but still at the same place.
In the workflow customising - The only red entry which I have is for check entries from HR control tables under Mainiatin definition env. and Mainiatin guded procedure for gateway under guided procedure (new in SRM 5.0) .The verification workflow works fine . Also I think these entries will not impact the workflow functionalhese were red even in my earlier system .
SLG1 shows all green entries and there are no entries in RZ20.
I have specified task TS10008126 as general task as I want anyone who is identified by SLAapprover should be able to process the workitem and as per documentation I can specify this task as standard task.
What should I do.. , anything am I missing .
Thanks and Best Regards
Pawan

Instantiating a form as different views and merging them at the end of the workflow.

Hi,
I have a big doubt in implementing one of the crucial part of our workflow design.It goes like this.
1.we have a form which is mainly classified into five types and a total of 16 subforms.
2.the five types in which the form is divided is based on the approver and the type. of requests.
3.different views of the whole same form have to be sent to the five approvers.
4.once the approvers approve the request,a wait point must be present in the workflow,where it will wait for all the views of the form (which are approved) and must merge them into one single pdf form ie., the original form.
so the change in the views of the total form must be reflected in the main form at the end while it is merging.
also all the views of the form are to be merged in to one for the sake of arhiving and rendering it to pdf.
so my questions are..
1.How to add multiple views of the main form (xdp) in the workflow separately as individual xdp templates(based on the five types i mentioned)?
2.How to merge the form views again in to single form or how to make the changes reflect in the main from when changes are made in their views.?
thank u..
Raghava Kumar V.S.S.

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Completion level preceds the approval level

Dear SAP expert,
Our company is implementing SRM 7.0 right now and we have a confusion of what SAP means in the documentation for approval with completion level. It mentions, as I quote:
"If the process schema contains a completion level, it always precedes the approval levels"
Does it mean that the approver which able to do a completion (having inquire button) cannot be the approver AFTER the approver who can only approve/reject? We exactly have the requirement where ALL the approvers need to approve first, and only after that the purchaser will complete the shopping cart (eg. changing the free text item with a product id), where the purchaser will be the last approver.
This is to prevent the stigma that purchaser is delaying the process (IF the purchaser is the first approver with completion, then if there is a delay in purchaser it will be blamed on the purchaser).
Can someone shed the light on this matter?
John

Hi Saravanan,
Thanks a lot for your help. One thing i notice in the note that you mention that by default if SC is in approval phase and when the creator receive the work item, he can only accept the rejection. I thought that if the SC is rejected the creator will always have the option to revise and restart the approval workflow? As in http://help.sap.com/saphelp_srm70/helpdata/en/74/c0256bebb54f1c8dfb519d2908152b/frameset.htm
which one is correct? If the SC is rejected and it goes back to the creator, the creator can have the option to not accept the rejection right? By revising the SC and re-start the approval again.
John

The approval of the single step SRM workflow : WS10000129 ????

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