The apps on my iphone 5 no longer work ,neither does safari or my music
i downloaded the recent updates for version 7.0.4 aprox 3 weeks ago. since then i am unable to use my apps , listen to any of my music, use safari and i messages. i have tried re syncing and switching the phone off & on but nothing helps. Can anyone help please
Hello iouise29,
Thank you for providing so much detail about the issue you are experiencing with your iPhone.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching apps that are open, I recommend resetting your iPhone:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M.
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