The attempt to burn a disc failed, unknown error (261) Can't back up on CD

The attempt to burn a disc failed, unknown error (261). I get this message every time I try to back up my music from itunes on to a CD. It doesn't matter if I try to back up all music or only music purchased from itunes. So far I have not been able to back up anything. Can someone please help me!!!! I have tried everything on the support website from apple, and nothing has worked. I am beginning to get very frustrated.
Thanks

+I know my computer is up to date on firmware, because I just bought this laptop 4 months ago - it's a brand new Dell Inspiron 1721.+
Actually, in that case I definitely think you should check your firmware. I just had a look at the 32-bit Vista downloads page at Dell for your Inspiron 1721, and there's firmware updates listed there for four different drive models, all dated within the last four months.
Head to the following Dell page and enter your model information to get to your Downloads page:
Dell drivers and downloads

Similar Messages

  • The attempt to burn a disc failed, unknown error (261). Can't back up to CD

    The attempt to burn a disc failed, unknown error (261). I get this message every time I try to back up my music from itunes on to a CD. It doesn't matter if I try to back up all music or only music purchased from itunes. So far I have not been able to back up anything. Can someone please help me!!!! I have tried everything on the support website from apple, and nothing has worked. I am beginning to get very frustrated.
    Thanks

    +I know my computer is up to date on firmware, because I just bought this laptop 4 months ago - it's a brand new Dell Inspiron 1721.+
    Actually, in that case I definitely think you should check your firmware. I just had a look at the 32-bit Vista downloads page at Dell for your Inspiron 1721, and there's firmware updates listed there for four different drive models, all dated within the last four months.
    Head to the following Dell page and enter your model information to get to your Downloads page:
    Dell drivers and downloads

  • Attempt to burn a disc failed - unknown error 4260

    I see there are lots of topics about not being able to burn CDs in iTunes but I can't find one with the exact same error message as mine - 4260. I've not had any problems before (I haven't tried to burn a CD for some months), but today I tried to burn a CD with purchased tracks from iTunes Store, and it seemed to have burned okay. Then when I played it in the car, the first 3 tracks were fine and then the rest were jumpy and had an awful background noise. Came home and found it wouldn't play properly in the computer (froze iTunes at track 4) or on my CD player. Tried again to burn to another disc, iTunes went through the motions, no problem, then said it was finalising the disc, then suddenly said it was cancelling the burn, and "Attempt to burn a disc failed. An unknown error [4260] occurred". Again the first three tracks play okay, but the rest do not. The first 11 tracks are from an album I only downloaded yesterday, they play from the library and are authorised to play on my computer, so that's not the problem.
    I can't find a reference to this particular error on iTunes support base online or in this forum. If anyone can help I'd be very grateful but I realise that it's a big problem for a lot of people. I don't understand why it worked alright before but now doesn't. I upgraded to the latest version of iTunes recently (v.6.0.4.2), so perhaps that's the problem?
    Here is the report from the CD diagnostic run on iTunes:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    MICRO-STAR INTERNATIONAL CO., LTD MS-6330
    iTunes 6.0.4.2
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: ASAPIW2K (6.0.2.0),
    UpperFilters: InCDPass (4.3.14.1), incdrm (4.3.14.1), GEARAspiWDM (2.0.4.3),
    Video Driver: NVIDIA RIVA TNT2 Model 64/Model 64 Pro\RIVA TNT2 Model 64/Model 64 Pro
    Found aspi32 running.
    IDE\DiskIBM-DPTA-372050_______________________P76OA30A, Bus Type ATA, Bus Address [1,0]
    IDE\DiskST313032A______________________________3.09___, Bus Type ATA, Bus Address [0,0]
    SBP2\GENESYSLOGIC&1394_TOIDE&CmdSetId104D8&GenDisk, Bus Type IEEE 1394
    USBSTOR\DiskHP_____psc_2210_______1.00, Bus Type USB
    IDE\CdRomATAPIDVD_RW_8XMax______________________130D___, Bus Type ATA, Bus Address [1,0]
    IDE\CdRomLGCD-ROM_CRD-8521B_____________________1.04___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    F: ATAPI DVD RW 8XMax, Rev 130D
    Audio CD in drive.
    Found 22 songs on CD, playing time 75:39 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 04:26:60
    Track 3, start time 08:06:35
    Track 4, start time 12:29:15
    Track 5, start time 14:48:47
    Track 6, start time 18:31:10
    Track 7, start time 21:31:12
    Track 8, start time 23:43:07
    Track 9, start time 26:55:27
    Track 10, start time 29:40:62
    Track 11, start time 32:54:35
    Track 12, start time 35:06:00
    Track 13, start time 38:08:42
    Track 14, start time 41:35:50
    Track 15, start time 44:56:25
    Track 16, start time 48:27:45
    Track 17, start time 52:18:55
    Track 18, start time 56:08:45
    Track 19, start time 59:15:15
    Track 20, start time 62:38:27
    Track 21, start time 66:04:40
    Track 22, start time 70:58:45
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 16.
    The drive CDRW speeds are: 16.
    The drive DVDR speeds are: 16.
    The drive DVDRW speeds are: 16.
    G: LG CD-ROM CRD-8521B, Rev 1.04
    Drive is empty.
    The last failed audio CD burn had error code 4260(0x000010a4). It happened on drive F: ATAPI DVD RW 8XMax on CDR media at speed 24X.
    Thanks for any help. Anyone from Apple out there??
    Mal
    AMD Athlon XP 2000+   Windows XP Pro  
    AMD Athlon XP 2000+   Windows XP Pro  

    In case anyone reads this, I managed to burn my CD by changing the speed of the burn in iTunes. It was set on Maximum possible and I noticed from the CD Diagnostic report (see previous article) that the speed of the drive was listed as 16, but the burn had failed at 24x, so I reduced it to 12 to be safe, and it worked. It plays okay in the car but I have noticed that when I restart the player, it doesn't seem to recognise the CD and ejects it so that I have to push it back in, and it then starts at track 1 again. Not sure if this is to do with the way it was burned, but at least its playing the tracks!
    Mal
    AMD Athlon XP 2000+   Windows XP Pro  

  • The Attempt to Burn a Disc Failed. Error 4261

    I was burning CD's fine before today. Now all of the sudden I can't burn a CD for the home stereo. I bought over $100's worth of Christmas music from I Tunes and I know no one can hear it. What the (*&$#(*& is going on?

    I have the latest version of ITunes. I have the latest hardware drivers for my motherboard, bios, HP Dvd740i, my ata, my chipset, my printer, my scanner, my graphic card, and my sound card. I have used the most expensive CD-R's, CD-RW's, the cheapest CD-R's. I've used Verbatim, Memorex, HP Litescribe and various others and yet It still crashes my CD's about 10 secs in and gives the same error. I am down $$ and patience.. I cannot get one individual at apple, but I have been through pages of script and none answer the problem. I see that many other's are having the same problem on different types of CD writer hardware. Yet the end result is the same. Someone in Apple needs to get off their butt and find an answer and fix the problem or I'm referring all to find a different download source.
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Hewlett-Packard HP d530 CMT(DC577AV)
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    UpperFilters: GEARAspiWDM (2.0.4.3),
    Video Driver: RADEON 9600 SERIES \RADEON 9600 SERIES
    IDE\DiskSAMSUNGSP0411N________________________TW100-11, Bus Type ATA, Bus Address [0,0]
    USBSTOR\DiskGenericSTORAGE_DEVICE_0125, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_0125, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_0125, Bus Type USB
    USBSTOR\DiskGenericSTORAGE_DEVICE_0125, Bus Type USB
    USBSTOR\DiskMAX050413_____________0000, Bus Type USB
    IDE\CdRomHPDVD_Writer_740b______________________FF24___, Bus Type ATA, Bus Address [1,0]
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    D: HP DVD Writer 740b, Rev FF24
    Drive is empty.
    Drive is emply because I don't have any more &^&^ freaking CD's

  • The attempt to burn a disc failed. An Unknown error occurred

    "The attempt to burn a disc failed. An Unknown error occurred (4450)"
    This is the error message I get when I try to burn a CD.
    This PC IS authorized.
    These files have not been burned before.
    This is a new Dell Dimension 9100 DVD/RW
    I've burned CDs successfully on my laptop. So not sure why I can't do it on my new desktop?
    Help?

    hi neocat!
    sometimes this message also shows up when your PC doesn't like a particular type of media. See:
    william nehart, "4450 Error while burning" #17, 07:24pm Jul 19, 2005 CDT
    love, b

  • The attempt to burn a disc failed. An unknown error occurred (-50)

    Hey Guys,
    Got the error message "The attempt to burn a disc failed. An unknown error occurred (-50) in iTunes.
    I'm just trying to burn a few audio CDs.
    Running most current verison of Mavericks, all software up to date.
    I've tried changing the burning speeds from Maximum Possible, to 12x, 8x, 4x. Still get the error.
    I've tried 3 brands of CD-Rs get the error on all 3.
    Any suggestions?
    Thx
    CD

    Error -50 is a very unhelpful generic communications error with a number of possible causes.  Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, which probably leaves several hundred options.
    Have you tried simply restarting the computer?

  • The attempt to burn a disc failed. An unknown error occurred (4310).

    I have been able to burn CDs from music I bought off iTunes. I haven't had any problems until now.
    I just purchased Mike Doughty's Haughty Melodic, the whole album. Everytime it gets almost done burning, it gives this error:
    "The attempt to burn a disc failed. An unknown error occurred (4310)."
    I have wasted 3 blank CDs trying to burn this. I have a lot of experience with computers, I know there is nothing wrong with my hardware.
    Is this is a problem with one of the files? Is there some kind of sub-routine that iTunes runs when trying to burn a CD? I have no idea why this is happening.
    Anyone have some advice?
    Thanks
    pimp   Windows 2000  

    Hello bannahmontana
    The article below will get you on your way to isolate the issue.
    iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
    http://support.apple.com/kb/HT1567
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I can't burn cd. When I try to burn a cd a message states "The attempt to burn a disc failed. An unknown error occurred. (4450) Anyone know what this means and how to repair it?

    I can't burn a cd from my ITunes playlist. When I try to burn a cd a message states "The attempt to burn a disc failed. An unknown error occurred. (4450)" How can I correct an unknown error?

    Hello rcrown01,
    The following articles can help get iTunes back to burning.
    Can't burn a CD in iTunes for Windows
    http://support.apple.com/kb/TS1436
    iTunes for Windows: Additional troubleshooting tips for burning issues
    http://support.apple.com/kb/TS1374
    Cheers,
    Allen

  • I own an eMac. I really enjoy burning my iTunes playlists to a cd. But, now an error message pops up just after iTunes prepares the disc for burning.The message states this: The attempt to burn a disc failed. An unknown error occurred (-3). Any advice?

    Hey everyone! So, here is my problem. I own an eMac. I enjoy burning my iTunes playlists to a CD. Well, all of a sudden, right after iTunes prepares the disc for burning an error message pops up and says this: The attempt to burn a disc failed. An unknown error occurred (-3). Any suggestions on how to correct this problen so I can continue burning my playlists???
    Thanks,
                   broshane

    Hi, I'e never heard of that error before!???
    Is this purchased music, or your own music files?

  • CAN SOMEONE HELP ME WITH THIS ISSUE; the attempt to burn a disc failed. an unknown error occurred 4221

    CAN SOMEONE HELP WITH THIS ISSUE:
    THE ATTEMPT TO BURN A DISC FAILED. AN UNKNOWN ERROR OCCURRED (4221)

    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    IBM 18308TU
    iTunes 10.6.3.25
    QuickTime 7.7.2
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012A7CC0B5F78F0
    Current user is an administrator.
    The current local date and time is 2012-08-12 22:04:05.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is disabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    ATI MOBILITY RADEON 7500
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2e39627a5d03e3456e051c0b031fabab
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    D: MATSHITA DVD-RAM UJ-842, Rev RB01
    Audio CD in drive.
    Found 11 songs on CD, playing time 41:38 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 04:00:20
    Track 3, start time 08:00:35
    Track 4, start time 11:08:15
    Track 5, start time 14:14:50
    Track 6, start time 19:11:15
    Track 7, start time 22:28:38
    Track 8, start time 25:48:38
    Track 9, start time 29:54:28
    Track 10, start time 34:03:35
    Track 11, start time 38:03:25
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are:   4 8 12 16 24.
    The drive CDRW speeds are:   4.
    The drive DVDR speeds are:   4.
    The drive DVDRW speeds are:   4.
    The last failed audio CD burn had error code 4221(0x0000107d). It happened on drive D: MATSHITA DVD-RAM UJ-842 on CDR media at speed 24X.

  • TS1436 whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" help!!!!!!

    whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)"  all i want is a CD for my new car! help!!!!!!

    I am having the same error.
    Here is the diagnostics:
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Dell Inc. Inspiron 1420
    iTunes 10.7.0.21
    QuickTime 7.7.2
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver 1.62.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0029ABC407EFA0C8
    Current user is not an administrator.
    The current local date and time is 2012-11-17 15:15:38.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 14630cdc2320d5605273b29d2b5860b8
    iPodService 10.7.0.21 is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.3.0),
    E: TSSTcorp DVD+-RW TS-L632H, Rev D200
    Drive is empty.
    Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
    The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.

  • The attempt to burn a disc failed...error 4310

    Everytime I try and burn songs on a cd from one of my playlists, the cd burner will complete 7 or 8 songs and then give me the following error message:
    The attempt to burn a disc failed. An unknown error occured (4310)
    I updated iTunes to it's newest version and I'm still having the same problem. It will never burn more then 8 songs and occasionally it will give me this message before it even finishes one song. This is VERY frusterating and I've ruined countless blank cd's trying to get this to work!
    I also tried looking at other topics on this board from people with the same problem but my question was not answered.
    Please Help!
    -Isaac
    CD Diagnostics-
    Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
    Dell Computer Corporation XPS-Z
    iTunes 6.0.1.3
    CD Driver 2.0.4.3
    CD Driver DLL 2.0.3.2
    LowerFilters: Cdr4_2K (5.3.2.31),
    UpperFilters: GEARAspiWDM (2.0.4.3), Cdralw2k (5.3.2.31),
    Video Driver: 32MB DDR NVIDIA GeForce2 GTS (Dell)\GeForce2 GTS
    IDE\DiskWDCWD800JB-00JJA0_____________________05.01C05, Bus Type ATA, Bus Address [0,0]
    IDE\CdRomSONYCD-RW__CRX160E_____________________1.0g___, Bus Type ATA, Bus Address [0,0]
    If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    Current user is administrator.
    D: SONY CD-RW CRX160E, Rev 1.0g
    Audio CD in drive.
    Found 12 songs on CD, playing time 45:30 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 03:35:32
    Track 3, start time 07:44:61
    Track 4, start time 11:54:54
    Track 5, start time 15:40:30
    Track 6, start time 19:13:02
    Track 7, start time 22:27:50
    Track 8, start time 26:42:37
    Track 9, start time 29:09:66
    Track 10, start time 33:01:05
    Track 11, start time 36:12:03
    Track 12, start time 40:31:62
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 1 2 4 8 10 12.
    The drive CDRW speeds are: 1 2.

    Hello bannahmontana
    The article below will get you on your way to isolate the issue.
    iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
    http://support.apple.com/kb/HT1567
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I got an error message while burning a cd in itunes - "The attempt to burn a disc failed.  The burn failed because of a medium write error.  What is that and how can i fix it?t

    I got an error message while burning a CD in iTunes - "the attempt to burn a disc failed.  The burn failed because of a medium write error."  What does this mean and how do I fix it?

    The disk you are using probably has a defect, not uncommon on consumer grade disks. Try another disk or better yet another disk from a different manufacturer or at least a different batch.

  • I have an older iMAC that once burned CD's with no issues. Now I get an error message saying "The attempt to burn a disc failed. The device is not accessible, probably because it was removed". I have never had it touched so the device was not removed.Help

    I have an olde iMac that once I have an older iMAC that once burned CD's with no issues. Now I get an error message saying "The attempt to burn a disc failed. The device is not accessible, probably because it was removed". I have never had it touched so the device was not removed. Please advise as to what could be the problem. How to fix. Thanks

    Try resetting the SMC and PRAM first, if that doesn't help try a cleaning disc.....and then buy an inexpensive external burner. Slimline super drive failures are all too common.
    To reset the SMC
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    Resetting NVRAM / PRAM
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • I tunes: when trying to burn a playlist I keep getting the message: the attempt to burn a disc failed. The disc could not be read from or written to. I am using version 12

    I tunes: I am using version 12 of I tunes. Ever since downloading it I get the message when trying to burn a playlist it says, The attempt to burn a disc failed. The disc could not be read from or written to.
    I uninstalled V-12 and then reinstalled it. This enabled me to burn a disc again but after a couple of tries I received the same error message again. Has Apple put out a fix to this problem that anyone is aware of?
    Thanks.

    Hi rossfrombluffton,
    Welcome to the Support Communities!  The resource below provides some general things to consider when burning a disc with iTunes.  I would also try burning a music CD and a data disc from a different application in the Windows OS and trying a different brand CD just to confirm the issue is not with the optical drive.
    Can't burn a CD in iTunes for Windows - Apple Support
    http://support.apple.com/en-ae/HT203173
    Find out what to do if you can't burn an audio CD using iTunes for Windows. Sometimes an audio disc may not burn as expected. Here are some things to check.
    Update iTunes
    Download and install the latest version of iTunes for Windows.Check for unauthorized songs
    iTunes will stop burning a disc if you purchased one or more of the songs in a playlist from the iTunes Store and the songs aren't authorized to play on your computer. This message should appear: "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist? For more information on why some files can not be burned, click below."
    To find out which songs aren't authorized, play each song in the playlist. Songs that play are authorized. Songs that don't play aren't authorized. You'll be asked to authorize any unauthorized songs.Make sure your playlist will fit on a single CD
    If there are too many songs in a playlist to fit on a single CD, iTunes should ask if you want to burn multiple discs or cancel the burn. This message should appear: "The songs in this playlist will not fit on one Audio CD. Do you want to create multiple Audio CDs with this playlist split across them? This will require more than one blank CD to complete."
    If you click the Audio CDs button, the burn will continue and you'll be asked to insert blank CDs until the playlist is completely burned. If you click cancel, the burn will be canceled.
    To make the playlist shorter so that it will fit on a single CD, select a song to remove from the playlist and choose Edit > Clear. Repeat this step until the duration of the playlist is between 60 and 80 minutes. The duration appears at the top of the playlist window. Most CD-R discs can hold 60 to 80 minutes of music.
    Check how many times you've burned the playlist
    An unchanged playlist that contains songs purchased from the iTunes Store can be burned no more than seven times.Additional steps and submitting feedback
    Go to iTunes Support to get additional troubleshooting suggestions specific to your optical drive configuration or to submit feedback to Apple.Learn more
    For additional troubleshooting, please see these steps:
    Additional troubleshooting tips for burning issues
    iTunes for Windows doesn't recognize my audio CDs
    Last Modified: Feb 3, 2015
    Have a good day ...
    - Judy

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