The attempt to burn disc failed. An unknown error occurred (4310).

This is a fairly brand new Windows 8 laptop with all hardware and most software out of the box. I did have Virtual Clone Drive installed, but I unistalled it to rule it out as a culprit.
Every time I try to burn a disk, it briefly says "Initializing..." then "Cancelling..." then the error in the subject. This happens at every speed (down to 4x), and regardless of audio or MP3 CD option chosen. Below are the diagnostics results.
P.S. I was able to successfully burn an audio CD from Windows Media Player at 24x (I think).
Please help!
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Acer Aspire V5-571P
iTunes 11.1.3.8
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00CXXXXXXXXXX58
Current user is not an administrator.
The current local date and time is 2013-12-29 21:08:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: aa9b92XXXXXXXXXXXXXXXXf7c05d85c
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: UBHelper (2.0.0.14),
UpperFilters: NTIDrvr (1.0.0.10), GEARAspiWDM (2.2.3.0),
D:   HL-DT-ST DVDRAM, Rev
Audio CD in drive.
Found 16 songs on CD, playing time 27:35 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 00:44:72
Track 3, start time 02:43:63
Track 4, start time 04:00:68
Track 5, start time 05:39:62
Track 6, start time 08:03:65
Track 7, start time 10:09:68
Track 8, start time 12:29:18
Track 9, start time 14:28:73
Track 10, start time 15:32:42
Track 11, start time 17:16:09
Track 12, start time 18:53:09
Track 13, start time 19:32:32
Track 14, start time 21:22:06
Track 15, start time 23:42:29
Track 16, start time 26:02:18
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   10 16 24.
The drive CDRW speeds are:   10.
The drive DVDR speeds are:   10.
The drive DVDRW speeds are:   10.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D:   HL-DT-ST DVDRAM on CDR media at speed 24X.

Similar Messages

TS1436 whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" help!!!!!!

whenever i try to burn a CD, it always ejects the CD and comes up with "the attempt to burn a disc failed. an unknown error occured(2131)" all i want is a CD for my new car! help!!!!!!

I am having the same error.
Here is the diagnostics:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1420
iTunes 10.7.0.21
QuickTime 7.7.2
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.62.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0029ABC407EFA0C8
Current user is not an administrator.
The current local date and time is 2012-11-17 15:15:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 14630cdc2320d5605273b29d2b5860b8
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp DVD+-RW TS-L632H, Rev D200
Drive is empty.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 2131(0x00000853). It happened on drive E: TSSTcorp DVD+-RW TS-L632H on CDR media at speed 0X.

TS1436 The attempt to burn disc failed. An unknown error occured (4310)

Trying to burn audio CD for first time using new acer computer with windows 8, and get the following message:
"The attempt to burn disc failed. An unknown error occured (4310)"

same deal.
acer 4752, windows 8 x64, less than 1 year old.. used to burn CD's ok in iTunes but now gets error 4310.
I tried..
lowering the CD write speed (even down to 1x). --> fail. still 4310. I tested the CDR by burning some random files in windows and it worked fine.
using compatibility mode with windows 7 and windows XP. not only did both not help, but XP mode crashed iTunes. --> fail.
giving up and using windows media player. This worked! resolved, yay..

The Attempt to burn disc failed. The burn failed because of a medium write error.

When trying to burn a CD, I'm getting an error that reads:The Attempt to burn disc failed. The burn failed because of a medium write error. I experienced this message before and took my Macbook in to the store and the the genius was stumped but when he tried one of his CD's it burned fine to he concluded that the problem was in the CD's NOT the Macbook or program HOWEVER, months later, I'm having the same issue using the NEW CD's. Does anyone have any information about this?

3 methods to fix this:
The first is to reset pram
at boot up hold four keys down till you hear 3 chimes:
command(apple)=option+p+r
release keys and it will now reboot.
The second is to reset nvram
at boot up hold four keys down:
command(apple)+option+o+f
a black screen will appear
now type: reset-nvram
click enter
now type: reset-all
click enter
it will now reboot
The third is to open system preferences.
go to international
under languages: drag any of the other languages to the top, then drag english back to the top.
make sure "order for sorted lists" is set to english
make sure "word break" is set to english(united states, computer)
then restart.
I hope this helps you as it certainly did me. :^)

I am getting an error every time i try to burn a playlist. The error reads The Attempt to burn disc failed. The burn failed because of a medium write error.

Can somebody help me. I used to be able to burn with no problem. But now while finishing discs, I get the following message.
The Attempt to burn disc failed. The burn failed because of a medium write error.

Try a different brand of discs. Try restarting your computer.

"The attempt to burn disc failed."

Hi,
I have an older MBP, from July of the first year they were sold...2006? Can't remember. Anyway. I am running tiger still and everything is up to date. 10.4.11, iTunes 7.6 etc etc....
Anyway. My problem is, I can't get anything to burn!! Extended hardware test does not reveal any problems...
Here is what is happening..
I want to burn music so that I can play it in my car. I had a stack of 2 year old Sony CD-R's that I was using and they were perfectly, except I ran out of them. So I bought the same exact thing again...and iTunes spits out the cd and says "The attempt to burn disc failed. The burn failed because of a medium write error." Ok so I tried another disc. Same issue. Then I went and took one of my brothers 2 year old Sony CD-Rs and it worked perfectly. So I exchanged my new stack of cds for the same thing, same issue and returned them.
Since then I have burned a couple of movie DVDs on Sony DVD-Rs and they work fine. I have even burned data DVDs on Playo DVD-Rs.
This evening I purchased a stack of HP Music CD-Rs and guess what! My computer spit them out and said the same exact error message!!!
Does anyone have any suggestions?
Is it a Tiger issue?
It can't be hardware related because I have proven it can burn with no problem (just on older cds). Is it maybe a cd issue? Are newer cds somehow formated in a different way that will not work with my combination of hardware and software?
Maybe I should just spend the $300 and get an ipod adapter installed in my car...
Thanks
Adam
Other info...
MATSHITA DVD-R UJ-857:
Firmware Revision: HAEA
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No

Hi ASal,
If your Optical drive is reading correctly then the report suggests that there is already data on that disc and it cannot be written to again. Needless to say, only a CD/RW can be burned to more than once. Your info suggests that it is definitely a CD-R.
Double click your disc mounted on the desktop and see if there is any data on it. If there is then you cannot burn to it again. (Not without burning the data in "Sessions."-- A CD-R can have multiple burns in different sessions, but it cannot write over the top of already existing data. You will need a CD/RW if you wish to be able to completely erase and write again. See how you go. Hope this helps.
It appears that your profiler is well able to SEE the CD-R, but you still might have CD Burn issues. Have you tried just burning data to a CD-R through the Finder to see if burns successfully..? If it does, then you should be able to burn audio through iTunes too. Make sure youre not trying to fit too much data on the disc too. That is a common error with people...
Make sure the discs you are using are completely blank.
Regards,
Ben.

"The Attempt to burn disc failed. The device failed to calibrate the laser

I was trying to burn a cd the other day and it failed and this massage came up.
"The attempt to burn disc failed. The device failed to calibrate the laser power level for this media."
does anyone know how to get rid of this or know how to fix it?

In my experience the problem is random. Sometimes I burn with no problem. This morning my first burn worked fine. Then I had 4 failures in a row. Tried changing nothing. Tried changing burn speed. Tried quitting itunes,etc. Nothing always works so I assume that my manipulations are having no effect even though eventually it works. I am now having a sucessful burn. Thank goodness that it does not ruin the blank but it seems to be increasing in frequency. I used to have the problem once and then could burn 4-5 successfully. Now I've had 3 successes our of 8-9 tries.
Why doesn't apple address this problem? I see hundreds of posts with the same problem. Many are archived. Some like this thread claim to answered. But the problem is that, in my experience, the problem comes and goes. Sometimes I have sucess without changing anything after a failure. Today I quit iTunes and when I started it up again it failed once and now its just finished a sucessful burn. I'm burning the same playlist each time of unprotected music but I notice no difference whether I'm burning purchased music, ripped music, downloaded music, aiff, aac, acc protected, mpeg or a mixture of same.
My sucessful burn was at 6X. Now I'm having a sucessful burn at maximum possible (6X takes too long!). Two in row!
I am using tiger 10.4.5 1 ghz powerpc g4 512 mb ddr sdram with about 10 gigs free on the hard drive it that's of any relevance.
Just realized that if I can count to 30 before the intialization goes to writing it is going to fail. So what? I don't know, can't stand the suspense.

CAN SOMEONE HELP ME WITH THIS ISSUE; the attempt to burn a disc failed. an unknown error occurred 4221

CAN SOMEONE HELP WITH THIS ISSUE:
THE ATTEMPT TO BURN A DISC FAILED. AN UNKNOWN ERROR OCCURRED (4221)

Microsoft Windows XP Professional Service Pack 3 (Build 2600)
IBM 18308TU
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012A7CC0B5F78F0
Current user is an administrator.
The current local date and time is 2012-08-12 22:04:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
ATI MOBILITY RADEON 7500
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2e39627a5d03e3456e051c0b031fabab
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: MATSHITA DVD-RAM UJ-842, Rev RB01
Audio CD in drive.
Found 11 songs on CD, playing time 41:38 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:00:20
Track 3, start time 08:00:35
Track 4, start time 11:08:15
Track 5, start time 14:14:50
Track 6, start time 19:11:15
Track 7, start time 22:28:38
Track 8, start time 25:48:38
Track 9, start time 29:54:28
Track 10, start time 34:03:35
Track 11, start time 38:03:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   4 8 12 16 24.
The drive CDRW speeds are:   4.
The drive DVDR speeds are:   4.
The drive DVDRW speeds are:   4.
The last failed audio CD burn had error code 4221(0x0000107d). It happened on drive D: MATSHITA DVD-RAM UJ-842 on CDR media at speed 24X.

The Attempt to burn a disc failed - An Unknown error occured (4201)

Well, what can I say. I love the fact the error message codes written into the software states the unknown error (4201)and yet can we find anywhere in the world a little list of what these error codes mean!? Needless to say if anyine can shed any light on this little gem it would be most welcome.
I'm on a spanking new laptop (Acer 5810TG), Running Vista Home Premuim and this is the error I get when trying to burn discs in itunes.
My previous Acer and Vista never once had a problem.

could you post your DVD/CD diagnostics for us Cadolux?
in iTunes, go "help > run diagnostics", select DVD/CD diagnostics, and paste the complete results into a reply.

HT1152 the attempt to burn the disc has failed, An unknown error occured (4310)

Help,
i have a new laptop running windows 8. I am unable to burn a Audio CD from my itunes purchases?

I have the latest version of ITunes. I have the latest hardware drivers for my motherboard, bios, HP Dvd740i, my ata, my chipset, my printer, my scanner, my graphic card, and my sound card. I have used the most expensive CD-R's, CD-RW's, the cheapest CD-R's. I've used Verbatim, Memorex, HP Litescribe and various others and yet It still crashes my CD's about 10 secs in and gives the same error. I am down $$ and patience.. I cannot get one individual at apple, but I have been through pages of script and none answer the problem. I see that many other's are having the same problem on different types of CD writer hardware. Yet the end result is the same. Someone in Apple needs to get off their butt and find an answer and fix the problem or I'm referring all to find a different download source.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard HP d530 CMT(DC577AV)
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON 9600 SERIES \RADEON 9600 SERIES
IDE\DiskSAMSUNGSP0411N________________________TW100-11, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskGenericSTORAGE_DEVICE_0125, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_0125, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_0125, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_0125, Bus Type USB
USBSTOR\DiskMAX050413_____________0000, Bus Type USB
IDE\CdRomHPDVD_Writer_740b______________________FF24___, Bus Type ATA, Bus Address [1,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: HP DVD Writer 740b, Rev FF24
Drive is empty.
Drive is emply because I don't have any more &^&^ freaking CD's

The attempt to burn disc failed. An unknown error occurred (4450).

Microsoft Windows XP Professional Service Pack 3 (Build 2600)
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 208CDC9094D8E98D
Current user is an administrator.
The current local date and time is 2010-03-21 19:07:30.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 8600 GTS
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
I've tried all the fixes I've found... including the one's here. Any advice?

I get the same message but the number is 4000. Ever since I upgraded to iTunes 7.5 I have been unable to burn CDs. Do you have a solution yet?

The attempt to burn a disc failed. An unknown error occurred (4310).

I have been able to burn CDs from music I bought off iTunes. I haven't had any problems until now.
I just purchased Mike Doughty's Haughty Melodic, the whole album. Everytime it gets almost done burning, it gives this error:
"The attempt to burn a disc failed. An unknown error occurred (4310)."
I have wasted 3 blank CDs trying to burn this. I have a lot of experience with computers, I know there is nothing wrong with my hardware.
Is this is a problem with one of the files? Is there some kind of sub-routine that iTunes runs when trying to burn a CD? I have no idea why this is happening.
Anyone have some advice?
Thanks
pimp Windows 2000

Hello bannahmontana
The article below will get you on your way to isolate the issue.
iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
http://support.apple.com/kb/HT1567
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Attempt to Burn Disc Failed Unknown Error (4450)

Attempt to Burn Disc Failed Unknown Error (4450) this is what i get whenever i try to burn a disc, help?

I've been having the exact same problem and it's really making me angery cause every CD I try and burn ends up with not even a full song on it and the computer ejects it with error4450 popping up on the screen any help would be greatly apreciated

Updated itunes to 12.1 and can't burn playlist. Error "attempt to burn disc failed, disc cannot be read or written to" have tried every troubleshooting solution to no avail. please help!

Updated itunes to 12.1 and can't burn playlist. Error "attempt to burn disc failed, disc cannot be read or written to" have tried every troubleshooting solution to no avail. please help!

Greetings akite2high,
If you are having an issue with being unable to burn a CD using iTunes on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
Can't burn a CD in iTunes for Windows - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

HT3910 i did it all above. but it could not be installed. problems shows installer encountered error that caused the installation to fail. an unknown error occured. so now what should i do.

i did it all above. but it could not be installed. problems shows installer encountered error that caused the installation to fail. an unknown error occured. so now what should i do.

The above you are talking about refers to instructions for Snow Leopard (10.6) and you did post in the Snow Leopard forum area.
Your system profile confirms you are actually using Lion (10.7.1). Therefore, you should seach for Lion instructions in the Apple's Knowledge Base or post over in the Mac OS X v10.7 Lion forum area.

The attempt to burn disc failed. An unknown error occurred (4310).

Similar Messages

Maybe you are looking for