The awkward moment when the Genuis Bar damages your motherboard

i went to the apple store in paris.i wanted to buy a macbook with an english keyboard instead of french.
i did the payment. they told me to pick it up when they replace the keyboard.
when i picked it up some keys werent working ( zxcvbnm  to be exact)
so i returned it. they fixed it.
the problem reoccured. i took it to the Genuis bar again.
they returned it but this time my computer started crashing. like , literally everytime i steam Youtube or watch movies on iTunes. crash! sounds repeat,no screen or weird ones. i either have to turn it off manually and restart. or sometimes it restarts itself
so what should i do now?
It just feels really sad to pay for something they done to my computer. it was working fine before.
Thank you for your comments
Regards!

Try customer service, maybe you might get some help.
France
Start your support request online and we'll connect you to an expert. 
Metropolitain: (33) 0805 540 003
DOM-TOM: (33) 0825 77 00 35*
www.apple.com/fr/support/
France
Start your support request online and we'll connect you to an expert. 
Metropolitain: (33) 0805 540 003
DOM-TOM: (33) 0825 77 00 35*
www.apple.com/fr/suppor

Similar Messages

  • Is there a way to see what the symbols across the top bar of your hope mean?

    Hello

    This might help you understand the symbols on the status bar (which i assume is what you're talking about)
    http://www.dummies.com/how-to/content/get-to-know-the-icons-on-the-iphone-status -bar.html

  • Employee at the Genuis Bar told me to get pci-express firewire 800 card

    told me any card would work in my new.......well it WAS new till they announced upgrade, 2x3ghz quadcore xeon.
    I want to add another firewire 800 bus since I have the AJAHD hooked to the existing bus.
    So I went to Fry's and got the "PCI-express firewire 800/1394b controller card 3 ports".
    put it into one of the empty slots, rebooted, and got nothing, just some dull chimes, that don't stop.
    it fit within my macpro, but it was a lot shorter than the SATA card, that had no problems.
    So I guess I need to know exactly what type of firewire 800 card to I have to get.

    I installed 1 of these in an 8 core OS 10.4.11 FCp 6.0.2 QT 7.3.1 dedicated to io HD
    don't recall a driver disk for mac, however I rarely if ever use the supplied driver disk for anything anymore 'cause it's almost always out of date. go to mfg site and get drivers etc.
    this is the first link I saw googling siig
    http://www.smalldog.com/product/42566/atfgc
    by the way it worked great. needs a 1 lane slot. you'll need to check expansion slot utility. typically goes in slot above gfx card or slot4 (top) slot

  • Suppress messages in the status bar

    Hello
    I am trying to launch my 10g forms on 10gAS. when the servlet loads up, I get too many messages in the browser status bar.
    like //url:lservlet/<jsessionid:some encrypted text>
    Is there any config to supress it?
    All the messages of opening gif files are shown on the status bar.

    Keerthi,
    your question is not very clear.
    I assume you dont want to see that message.
    IF that is the case, why dont you comment that line completely.
    Message S000 WITH SPACE, means it will still show the success message, but there is no text.

  • I need a copy of the tech report from the genius bar for my insurance but never received one. Can I get a copy?

    As it says in the title, my 8 month old (reconditioned) 4S needed replaced. I took it to the genius bar but they didn't give me a report only sold me a replacement. I need a copy of the report for my insurance company. Can I get a copy via my apple ID? Help appreciated!

    You'll have to either call AppleCare...they'll have a record, or go back to the Genius bar where your phone was replaced.

  • How do i add buttons in the tool bar?

    Hi,
    I want to add buttons like "Load' in the tool bar.How do i do it? I am using LabView7.1
    Please help me..
    Regards
    Meenatchi

    Meenatchi wrote:
    I am creating one dialog,in that i want to add menu bar and title bar.
    See the attached VI, whose Window Appearance category is set to Top-level, from the VI Properties window.
    From this, you can go ahead customizing the menu bar to your wish.
    - Partha
    LabVIEW - Wires that catch bugs!
    Attachments:
    Top-level Application Window.vi ‏11 KB

  • When I attempt to open a PDF file I saved from a website, I get the message "There was an error opening this document. The file is damaged and could not be repaired." Is there any way to correct this problem?

    When I attempt to open a PDF file I saved from a website using Safari, I get the message "There was an error opening this document. The file is damaged and could not be repaired." When I save the same PDF file using FireFox it opens up immediately. Is there any way to correct this problem with Safari?

    Back up all data.
    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I recently had the genius bar change my imac hard drive because it crashed. For some reason Time Machine didn't back up some of my important files. Can I get my damaged hard drive back from the genius bar to see if I can access that info?

    I recently had the genius bar change my imac hard drive because it crashed. For some reason Time Machine didn't back up some of my important files. Can I get my damaged hard drive back from the genius bar to see if I can access that info?

    Unfortunately, that drive is long gone, probably back to the mfr. Drives are not returned when they are exchanged. You can go by and ask them, but the chances are slim to none.

  • How do I keep from highlighting terms in the search bar when I modify a string in the search bar--other than by clicking three to five times?

    I'm not talking about terms in the search results; I'm talking about terms in the search string in the search bar in the upper right corner. (Mine is set to use only Google.) When I've searched on a string and decide to modify the string for a second search (say, changing "Spanish architecture" to "Spanish architectural style"), clicking at the end of the search string first highlights the entire string and then, as I keep clicking, highlights various parts of the string. Sometimes it takes five clicks to get the highlighting to go away so I can start back-deleting normally instead of by entire word or phrase. The Google homepage doesn't do this, whereas all search engines in Firefox do it, so it's clearly a Firefox annoyance.

    Left click ONCE to get it's attention. After a moment, then do your work.

  • Why  would an error pop up saying the installer is damaged. The Installer can't open the package. There may be a problem with file ownership or permissions. when trying to install java 7?

    why  would an error pop up saying the installer is damaged. The Installer can’t open the package. There may be a problem with file ownership or permissions. when trying to install java 7?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ install.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • Sometimes, when I click on a link, I see in the address bar the words: "Search bookmarks and history" (greyed out) just before I am taken to the link. Should I be worried? Is someone searching my personal data? Is this just a FireFox error msg?

    Sometimes, when I click a link on a web page, I see in the address bar the words: "Search bookmarks and history" (greyed out) just before I am taken to the link I clicked. A moment later, when I'm at the link, its address appears in the address bar, and all is normal. It seems that this happens only from some particular sites. Is FireFox reporting that my bookmarks and history are being searched?
    Should I be worried? Is someone searching my personal data? Is this just a FireFox error msg when it has trouble finding the website I requested?

    That is OK. Firefox will only display the link in the location bar after the DNS look up has succeeded and a connection to the server has been established. Until that has been done you see the default setting for the location bar: Tools > Options > Privacy > Location Bar: When using the location bar, suggest

  • My iMovie voice recording is suddenly not working. As I record, it shows the green bars; however, when I play the recording it does not play my voice over at all nor show the green bars. I was mid-way through my project when this problem occured.

    As I record, it shows the green bars; however, when I play the recording it does not play my voice over at all nor show the green bars. I was mid-way through my project when this problem occured. HELP!!!!

    As far as I can see, it's random. Everything. Nothing makes any sense!
    A the moment, the iPhone is playing music with the SIM card, but without anything plugged into it, but it's occasionally fading in and out.
    Oh, and I doubt this is related, but about two months ago the iPhone failed to show that the battery was draining - it was stuck at 100%. This went on for a few days, it wouldn't even warn me at the 20% mark, it would just shut off. This happened for at least three full charges - I remember at one point it suddenly started working again at about the 70% mark, I'm not sure if it was alright after that or if it went glitchy on the next charge... but in any case, the problem mysteriously never reappeared after those few days.
    Message was edited by: Shiranai

  • How can i fix the tab overlapping when i change the width of the url bar with #urlbar-container [focused]?

    I want to create for myself the most minimalistic browser experience as possible and i've put the most used features in the title bar. For purposes of space i had to fix the width of the url bar to a minimum and my intention is to increase it to a fixed width only when #urlbar-container [focused]. The problem is that #urlbar-container will overlap the existing tabs instead of shrinking their space, making it look really bad. It looks wonderful with #urlbar-container:hover, but i can't use that since whenever i want to refresh the wesbite using the button the width of the container will increase moving the button from the place i had the mouse in the first place to click it.
    Fixed width of the url bar when #urlbar-container is not focused:
    http://imagizer.imageshack.us/v2/800x600q90/829/xo4o.png
    Fixed width of the url bar when #urlbar-container [focused]:
    http://imagizer.imageshack.us/v2/800x600q90/34/8o36.png
    This is the css i have for the url bar at the moment:
    <pre><nowiki>#urlbar-container {max-width:225px!important;}
    #urlbar-container {min-width:225px!important;}
    #urlbar-container {transition:0.7s!important;}
    #urlbar-container [focused] {max-width:500px!important;}
    #urlbar-container [focused] {min-width:500px!important;}
    #urlbar-container {transition:0.7s!important;}
    #urlbar {border-top-right-radius:10px!important}
    #urlbar {border-bottom-right-radius:10px!important}</nowiki></pre>

    What method (code) did you use to get the Tab bar displaying in the space used for the Navigation Toolbar (location bar)?
    The Tab bar should be displayed above the Navigation Toolbar.
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • HT5137 I went to the genius bar the other day and was told that force quitting apps was the single worst thing I can do to my phone or iPad, short of dropping and damaging it, or jailbreaking it. Is this true or false?

    I went to the genius bar the other day and was told that force quitting apps was the single worst thing I can do to my phone or iPad, short of dropping and damaging it, or jailbreaking it.That it is bad for the software, firmware and battery. The employee was very excited about the topic and cringed when I force quit in front of him. He gave me the url to read about multi-tasking so that i could read more. But neither that page nor the force quitting apps page says anything about this activity being bad. Is it so bad? If so, why don't we know that? So many people I know force quit in an effort to have fewer pages appear.

    Thank you for the feedback. I can breathe a sigh of relief that I can once again clear these pages from my sight. This employee said he tells about a half dozen people a day when they come in with various problems, as he is attributing their problems to force quitting. It's like he was out to save the world, one iphone user at a time. I'm talking *serious* passion from this man!

  • Up next doesn't seem to work properly with multiple speakers over airplay. The status bar on the computer shows the song playing, but not over airplay. When I restart the song it plays, but the same thing happens when the next song cues up. Any ideas?

    Up next doesn't seem to work properly with multiple speakers over airplay. The status bar on the computer shows the song playing, but not over airplay. When I restart the song it plays, but the same thing happens when the next song cues up. Any ideas?

    Hey briannagrace96,
    Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/ts1363
    You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
    Try the iPod troubleshooting assistant:
    If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
    If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
    Restart the iPod Service
    Restart the Apple Mobile Device Service
    Empty your Temp directory and restart
    Verify that the Apple Mobile Device USB Driver is installed
    Change your iPod's drive letter
    Remove and reinstall iTunes
    Disable conflicting System Services and Startup Items
    Update, Reconfigure, Disable, or Remove Security Software
    Deleting damaged or incorrect registry keys
    Take care,
    David

Maybe you are looking for

  • Reports 6i and OLE data

    Hello Friends, I want to display OLE content from database using Reports,after report development I am facing following problem.does anybody know how to solve it. 1. Some times OLE content appears in small font,it is very difficult to read. 2. After

  • LabVIEW 2009 crashes at startup with the presence of a certain CRT version on the system

    When installing our LabVIEW integration package on a system running LabVIEW 2009 LabVIEW will crash at startup afterwards. Using 'dependency walker' reveals, that 'nicont.dll' causes this crash because of a side-by-side configuration problem. After s

  • How to customize the XML file name from user entered field value when submitting

    How can I customize the name of an HTTP submitted XML file from data entered by the user in a text field? The field in question contains user identification information and would ease the sorting of files received for easy identification. Thank you,

  • My screen is blurry

    My screen is blurry on my ipod nano 6g touch screen, what causes this and can it be fixed

  • Problem full-text in blob column index created using Oracle Text

    Hi, I'm running Oracle Database 10g 10.2 on solaris I configure Oracle text if i look for in a varchar2 column is ok, but with blob column doesn't works the search. I have a table with a blob column which contains document. I load document with Oracl