The back button is not available under certain circumstances when I use e-mail (looking at links from message) or in Facebook when I look at a link to a friend's status.

I get an e-mail message such as a newsletter that has several links. I look at one of the links and cannot use the back arrow to go back to the main e-mail. Another instance: I am on Facebook and I see a friend's status message that has a link. I look at the link, and I cannot use the back arrow to take me back to the Facebook main page. In both instances, I have to X out (close). I get a message that says "quit and save" or "quit." In either case it takes me out of Mozilla. I have just installed it and don't know if I am doing something wrong. What is happening? I don't want to have to close the program each time and start over again.

Run the HP Support Asssitant's Tune up application. There should be a new BIOS available. sp66866
Have you installed the latest Windows 8.1 updates?
Do not install optional video graphics updates.
I was runnning into a similar problem with my HP product loan Envy Spectre 13 TouchSmart Ultrabook until I did the updates. I had upgraded my wireless router to a model with 802.11AC specification.
Invoke the Device Manager and ensure that the box next to Allow this computer to turn off this device to save power is unchecked.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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There is no longer a "close tab" under the file menu, so how do I go back to a previous page when the back button will not work?

Often the back button will not work. I can find no "close tab" under the menus, which I think used to be there, and which is used with Internet Explorer to go to the previous page. How can I go back to the previous page with Firefox when the back button will not work?

No you can't. Apple don't support downgrading of iOS.

After i have downloaded an album from iCloud to my new macbook pro. Itunes will only play one song at a time. If i hit the fast forward or back button will not do anything. I have to use the mouse to hit the next tidal in the album then hit play for it

after i have downloaded an album from iCloud to my new macbook pro. Itunes will only play one song at a time. If i hit the fast forward or back button will not do anything. I have to use the mouse to hit the next tidal in the album then hit play for it to play the next song. Or put it in the UP NEXT.

First, make sure these items have checkmarks next to their names in iTunes. Continuous playback only works on checked items. Itunes will play all checked items in a list whether or not they're from the same album.
If you see that nothing in your library is checked and you want to check everything, hold down Ctrl while checking an item. This checks everything.
Next, fixing the "1 of 1" problem is easily. Select all the tracks that make up the book/album. Let's say there are 15. Press Ctrl-I. Doublecheck that the album box is filled in with the name of the book, and if not, type it there. Enter "15" in the box for the total number of tracks. Click OK. Now all the items should be "1 of 15," "2 of 15," and so on.

I open a new webpage in a new tab. I then go to a link and the back button does not allow me to go back to the original webpage. Any suggestions?

I open a new webpage in a new tab. I then go to a link and the back button does not allow me to go back to the original webpage. Any suggestions?

I don't think you understood the question. I am having the exact same issue. I open a link in a new tab or window, for example: https://addons.mozilla.org/firefox/addon/backforedrop/
When the new tab opens, I click on "reviews" to open the link: https://addons.mozilla.org/en-US/firefox/addon/backforedrop/#reviews in the existing tab because I want to see the reviews for this feature. After I read the reviews, I want to go back to the main link, but the back button on my browser is greyed out, as though I was never even on the previous page. So my options are 1) Open every link I ever click on in a new tab or window, or 2) Hope the website is user friendly and attempt to navigate back to the previous page using links inserted on the current page.
You never realize how frustrating not having back button is until it happens.

The back button does not work consistently, and rarely works if I open an attachment...any ideas on fixing this?

The back button does not work consistently, and rarely if ever when I open an attachment. Does anyone have a fix for this?
== This happened ==
Not sure how often
== I installed firefox

Same problem here: I never had a problem with the previous versions and now I don't even get my homepage when I click Firefox. Instead, I am getting a blank screen that says "New Tab", only after I click the "Home" symbol I get my Homepage (Yahoo). The browser - back and browser forward button don't work anymore, very annoying. Normally a newer version should be an improvement but it looks like Mozilla really messed up with this "improvement". probably I am going to use Google chrome from now on.

I don't have the Firefox button feature on my browser. The one above the back button.Why not?

I've downloaded Firefox 4 on both hard drives and the Firefox button feature that is suppose to be located above the back button is not there on either browsers! This feature is mentioned first on the "Getting Started" tutorial and I'd like to have it. How do I get it to appear?

Usually you have either the orange Firefox button or the classic menu bar, but not both at the same time.
You should be able to switch back and forth this way:
If the classic menu bar is not displayed, tap the Alt key to display it and then use
View > Toolbars > Menu Bar
to make it persistent. It should replace the orange Firefox button. To switch back, uncheck
View > Toolbars > Menu Bar
Does that work??
Also, the Mozilla ActiveX plugin is defunct and should be uninstalled ASAP. It isn't reliable above Firefox 1.5, and may have unpatched security problems. [http://kb.mozillazine.org/ActiveX#Uninstalling_the_ActiveX_plugin_on_Windows How to uninstall].

On Firefox 4, the back button does not work on a new browsing tab or window.

Ever since I installed Firefox 4, I have noticed a problem that was not present with the previous version of Firefox. Whenever I open up Firefox and enter in a new web address, I cannot use the back arrow to go back to my original homepage; the arrow is ghosted out. The same problem exists when I open up a new browsing tab. Let me explain with an example. I open up my browser, and then I open a new tab (now there are two tabs open). In the new tab I type www.espn.com. Then I click on a link on espn.com. Say then I want to go back to the espn.com homepage that I just previously visited. I can't do it by clicking the back arrow; it's ghosted out. I have to physically type the address again (www.espn.com). Why has this changed? Is there a way to fix it? Why can't I just click the back arrow to go back to the espn.com homepage that I typed in originally (or my original homepage if I opened up a new window instead of a tab)? Oddly enough, if I go one link deeper into the espn.com site, I can then go back to the immediately preceding webpage, but not all the way back to the original espn.com homepage.
I can't stand IE, but it doesn't have this problem. This problem also was not present on the old version of Firefox. I just verified this by testing the old version which I have installed on another computer.
Please advise.

Same problem here: I never had a problem with the previous versions and now I don't even get my homepage when I click Firefox. Instead, I am getting a blank screen that says "New Tab", only after I click the "Home" symbol I get my Homepage (Yahoo). The browser - back and browser forward button don't work anymore, very annoying. Normally a newer version should be an improvement but it looks like Mozilla really messed up with this "improvement". probably I am going to use Google chrome from now on.

How to remove credit card information when the none button is not available?

The None button doesn't show up when I edit my billing information. Help?

Maybe:
How do I remove my credit card...: Apple Support Communities
How to remove credit card details?...: Apple Support Communities
Some uses have said they could not.

Sharing a link to Facebook, the "share" button is not available in the window and I can't resize to access it. How do I make it work?

I have Windows 8.1, touchscreen. When responding to an issues email that then gives me the option to share on Facebook, the resulting share window does not format so that the share button is accessible to click or press. Thus, I cannot share anything. I have tried resizing the share window, but it just jumps around and never makes the button accessible.

I understand that the share button on Facebook jumps around. Does this also happen in safe mode?
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode". 
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

I clicked on the "menu" link on a restaurant's website and **** came up. When I hit the back button, it just went to more ****. Could my phone be hacked via this link?

I clicked on the "menu" tab of a restaurant website but **** came up. I clicked the back arrow but instead of taking me back to the restaurant site, it was more ****. Is my iPhone at risk of being hacked or infected by this incident?

Your iPhone is not hacked, unless it has been jailbroken by you or someone else using your device.
The website you visited may have been hacked, however, so that the link you clicked redirects you to that adult site instead. Contact the restaurant and let them know what's happening.

HT201441 what if the previous owner is not available how am i going to use the phone?

i have iphone4 which i bought from a friend but there is no way i can contact him i have reset the phone but its asking his
icloud account to do the reset how can i remove his account

No. You won't be able to activate and use it without the help of the previous owner and no one, including Apple, can help.

The function is not available under the responsibility.

Hi,
I have developed a discoverer report in apps environment for displaying top 10 items.
Then, I rcreated a function, for the report.
Assigned function to menu.
Assigned menu to XX responsibility.
When I enter into the XX responsibility and try to access the report, the following message is getting displayed.
The XXXXX function is not available under the XX responsibility.
But if I log in to the Discoverer viewer edition, I could see the report and the results.
Can somebody explain me why the above error message is thrown?
T&R
Balu.

Does this responsibility has the privileges for the plus usage ?
Login to the discoverer administrator and go to the privileges settings, search for that responsibility and set it's plus/desktop privileges.

Firefox Tabs and the Back Button

I open a page (such as a Google search) in the first tab. I select any entry. When I press the BACK button, the browser (correctly) returns to the Google selection list. If I do the same in any other tab (2 thru nn), the Back button does not return me to the list. Does anyone else experience this? Bug? Feature? I've checked my add-ons, to no avail. This happens in both 3.6 and 4.0, and is not solely related to Google. (And this works OK in IE8.)

Firefox 4 saves the previous session automatically, so there is no longer need for the dialog asking if you want to save the current session. 
You can use "Firefox > History > Restore Previous Session" to get the previous session at any time. 
There is also a "Restore Previous Session" button on the default about:home Home page.
Another possibility is to use:
* [http://kb.mozillazine.org/Menu_differences Firefox (Tools) > Options] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"
Do you still have the Bookmarks Toolbar visible?
* [[Restore the default Smart Bookmarks Folders]]
Check that you still have the "Bookmarks Toolbar items" placed on the Bookmarks Toolbar
If the menu bar is hidden then press F10 or hold down the Alt key, that should make the "Menu Bar" appear
Make sure that you have the Bookmarks Toolbar and the Navigation Toolbar visible: "View > Toolbars"
Open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout"
* Check in "View > Toolbars > Customize" that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
* If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the Customize window onto the Bookmarks Toolbar
* If you do not see the "Bookmarks Toolbar items" or other items that are missing in the toolbar palette or on a toolbar then click the "Restore Default Set" button
See also:
* http://kb.mozillazine.org/Toolbar_customization

Safari reloading previous page after pressing the back button

Hey guys, here my question regarding Safari...
Why is it that every time I do the two finger swipe on the trackpad to go back to the previous page I was viewing on the web, freaking Safari takes me back to that page instantly but then automatically reloads the page. WHY?!?!
I don't have this issue while using Firefox. I swipe to go back to the previous page and it's instantly available for me to continue browzing / scrolling, etc.
Another thing I noticed in Safari is that if I'm half way down a page and click on something, which takes me to that page but then I swipe to go back, it doesn't take me back to where I was on the page (say, half way down, for example) it take me up towards the top (not all the way at the top, mind you, just up higher, NOT WHERE I WAS WHEN I LEFT THE PAGE) Why does it do this?!?! You'd think that Apple would have designed Safari to be the next best thing since sliced bread and that it would work instantly and flawlessly. I'd imagine that Firefox and other browzers would be the ones taking forever to load but it's freakin Safari that is doing this, I don't get it.
For the record, Firefox functions flawlessly. Instantly shows the page I was at when I press the back button or swipe back and it puts me BACK IN THE SAME SPOT THAT I WAS AT BEFORE I LEFT THE PAGE!!!!
I use both browzers as I need two (use both for different things and have different bookmarks saved, etc) but I'm starting to HATE Safari simply for this one issue I'm having. It makes surfing the web take 2x as long as I not only have to wait for the page to RELOAD after pressing the back button, I also have to scroll back down to where I was before I left the page, which takes TIME!
Someone please explain this to me. I looked at other posts regarding this issue but there is no clear solution to the problem.
HELP.

I think Apple should give the end user the choice whether to autoload the webpage when you press the back button or not. It would be a simple fix for this issue that it seems a lot of people are suffering with.
I WANT to use the default web browser that my Macbook Pro came with (Safari) and don't really want to use the alternatives (Firefox, Chrome, etc) but surfing the web is a slow, time consuming process with this auto reload "feature".
Apple, Please fix this ASAP!
This is my first Apple laptop (was a long time Sony Vaio / Windows user) and I expected good things from my Mac, after hearing / reading all the reviews but this Safari issue is a MAJOR turn off for me. It needs to be address ASAP.

Photoshop cc 2014 / Bridge cc (automated tasks not available under "Tools" menu)

I Have downloaded the new Photoshop CC 2014 and updated Bridge. I am no longer able to run automated tasks from Bridge in Photoshop because the "photoshop" submenu is not available under tools...

You will likely get better program help in a program forum... Bridge or Photoshop or both
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

The back button is not available under certain circumstances when I use e-mail (looking at links from message) or in Facebook when I look at a link to a friend's status.

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