The back plate of my shuffle came off!?

While clipping my shuffle on my shirt the entire sealed backplate came off. I could put it back in place but there is a black seal that was definitely damaged....how big of  a deal is this? Will apply replace my shuffle under warranty?
Thanks in advance
Maxime

Hi Maxdup,
I had a similar issue recently, where the back plate of my shuffle came off.
I was working out in the gym. The shuffle was attached to my watch. After I finished my jog on the treadmill I was stepping down and the headphone cord got entangled on the treadmill hand bar.
The next thing I realise is my shuffle has lost its back plate.
I would expect an apple product to be of great workmanship and not just come apart. It would be reasonable to expect even in an instance of some force that the headphone pin should come off the ipod socket rather than the back plate. The back plate coming off seems to me that there was a manufacturing/design defect.
I have used apple product over the years and I am a big apple fan. However, I am quite disappointed in this instance as apple would not cover the damage through warrenty for that matter even repair it free of charge.
I visited an apple store over the weekend. And the guy who attended to me was mildely obnixous.  They expected me to pay $50 odd to fix a $55 product. Com'on what sorta fool would spend the $ 50? He compared the back plate coming off to a screen damage. Not sure that would be a fair comparison in this instance.
I am not going to be the one who'd say I wont buy apple products anymore. But I am bitterly disappointed.
I would love to hear from you or for that matter anyone else who have had a similar experience and what was the outcome.
Thanks.
Ben

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