The backup to my new 5S stopped and won't go any further

the backup to my new 5S stopped and won't go any further

clyne wrote:
Yes Yes i have tried both of these and i had absolutely no luck whatsover, Do you have an other suggestions or any further information to help figure out whats wrong or what to do?
This is just a data point and may not apply to your MBA but it might point you in the direction of the failure.
I have a mid-2011 13" MBA that developed symptoms similar to yours. As it is still under warranty I called Apple and went through a lot of 'hold these keys on startup' checks and none of them worked so I was asked to take it to an Apple store or an AASP. I chose the latter because it is only 20 miles away and the nearest Apple store is 70 miles away. The AASP shipped it to their central repair facility which, coincidentaly, is near the Apple store but their central repair faciltiy couldn't fix it, either, and shipped it to Apple in Houston, TX.
When I received it back (4 days later--pretty quick turn around especially since going through a middle man) the repair order stated that they replaced the 'logic board, 1.8GHz, 4GB'.

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I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?

Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
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If you really believe that your system has been compromised, here's what you do:
Disconnect your Mac from your cable modem;
Back up any documents on your system that are important to you;
Boot your Mac from the system installation disks that came with it (insert the disk, restart your Mac, and hold down the "c" key until you get the "spinning gear" icon);
Choose a language and click the arrow button to continue;
From the Utilities menu, choose Disk Utility;
In Disk Utility, select your computer's hard drive;
Click the "Erase" tab;
Click the "Security Options" button and select to have it overwrite all the data on the hard drive;
Click the "Erase" button and allow it to process;
Once the "erase process has completed (it will take a while), reinstall Mac OS X.
Or, if this is too much for you to accomplish on your own, take your system to an Apple Store and have them help you perform these steps. If your system was indeed compromised, this will remove any such hack. You can then set up a new user account for the computer, reinstall your applications (reinstall only from original disks or downloads from the company making the software) and documents, and reconnect to the Internet.
Note that when you reconnect to the cable modem, you may still get an IP address starting with 198. This is normal with some cable modems and probably not a cause for concern. It will not be an indication that your system is still compromised; that will not be possible if you perform all the above steps.
Regards.

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