The banner in the iTunes store advertised the godfather TRILOGY for 9.99. I purchased and only got one movie. WHAT GIVES?? Why advertise a deal on the trilogy, then not deliver?
WHY IS THE ITUNES STORE ADVERTISING THE GODFATHER TRILOGY, AND UPON PURCHASE I GOT ONE MOVIE? WHAT GIVES??
The same thing happened to me. I purchased the Trilogy but it only downloaded the first movie.
Also i looked at my accounts "purchased items list" and it didn't show that i purchased anything.
When i went back to the store to look at the trilogy order page, it didn't say that i purchased it.
It just had the "buy" button.
I will wait a few days to see if i get an email from the iTunes store to see if Apple finds out that
they made a mistake. If i don't get an email, i will have to email iTunes support to see if it can
get this problem fixed.
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A deduction was made from my bank account on 10/19/12 by APPLE ITUNES STORE
for a purchase and/or payment that I never made and nver authorized. I want to know why
this $$$ was deducted and for what purpose. I ALSO WANT MY $$$ REFUNDED TO MY
ACCOUNT IMMEDIATELYStop shouting. We are all itunes users just like you.
Look at your purchase history and see what the charges were for.
If you beleive it was in error then contact itunes support -
5 Different movies have been deleted from my Itunes account. They have been purchased and downloaded to my Ipad. I cannot watch them on my desktop that I used to download them in the first place. This has just happened over the last week. How can I RE-download them back to my desktop computer. I will need them for my new Ipad3.
Hello gpbondi,
The following article provdies step-by-step instructions for downloading your purchases both in iTunes and on your devices.
Download past purchases
http://support.apple.com/kb/HT2519
Cheers,
Allen -
How can I change the sign in so they ask for my Apple ID, not my husband's. This is a new device.
Hi Marmee14,
If your Apps were purchased with his Apple ID, it will still require his Apple ID to update them. If they were purchased with your Apple ID then it will use yours. Apps are linked to the Apple ID they are purchased with.
If, for some reason his Apple ID is set somewhere in the system, this article gives how to change it.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
For example:
App Store
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Nubz -
I didn't really care about not connecting to the Apple store, I wasn't buying anything, but now it does not recognize my Ipad, Iphone or Ipod to sync wirelessly. I had to go to work, didn't feel like dealing with it, but I'm thinking the update might have done something. I know this is not a Windows forum, but the last time, it managed to disable me from the internet (Mcafee was blocking everything). I am thinking this is along those lines. Do you think it would help to uninstall Itunes and then reinstall it? That or i just try again tonight, sometimes things have a way of working themselves out. The other thing is that I was not able to download any new podcasts today. Thanks for any help!
I just realized that part of my post got cut off. There was a message that i could not connect to the Apple store (and my genius stopped running).
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How can I download my TV episodes to my Macbook Pro. I bought them from my iPad2, and I looked for them with the same AppleID on iTunes Store and they wont download to my iTunes.
What country are you in ? Depending upon what country that you are in then you might be able to redownload them on your Mac's iTunes via the Purchased link under Quicklinks on the iTunes store homepage
If you're not in a country where TV programmes can be redownloaded then connect the iPad to your Mac's iTunes and use the File > Devices > Transfer Purchases to copy them over from your iPad -
I redeemed a gift card of $15 in my Itunes Store. I purchased one book in IBooks of $6.99 now the balance in my iTunes store is $ 7.10. How Do I use this balance to buy another book or music from my Itunes Store It is not using my balance? Whenver I try to make a purchase it is trying to charge my Visa Credit card. My Credit card is no more active. I want to remove my Visa credit card and use Itines gift card fro purchase in Itunes store.
TIA
Bikram Suri
<Email Edited by Host>Sir,
I thought So too but then I went to Itunes Library and try and buy a single song from an album for $1.29. Now my Itunes Gift card balance is $ 7.10 as I mentioned earlier. it still did not let me buy and kept trying billing my Visa card.
Should I restart my PC and Itunes and retry. What do you suggest?
regards
Bikram Suri
[email protected] -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.
What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.
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My ITunes store background is all black. I have uninstalled and reinstalled the newest version and it's still all black. Anyone have any ideas?
With that one, perhaps try Drgoo's suggestion from the following post:
Re: Itunes Store - ALL Text Black/Cant See Anything -
I would like to convert former purchases to DRM free. Where did the tab on the right side of iTunes Store go. What's it labeled? Can I still do these upgrades? I've done some in the past and would like to do some more and can't figure out how anymore.
I would like to convert former purchases to DRM free. Where did the tab on the right side of iTunes Store go. What's it labeled? Can I still do these upgrades? I've done some in the past and would like to do some more and can't figure out how anymore.
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The iTunes Store is constantly asking me for my username and password.
The iTunes Store is constantly asking me for my username and password.
About the only thing I can do is log into the account, but it's constantly asking me for my user/password.
I've read a number of discussions on the matter -
I am running Lion 10.7.4 on iTunes 10.6.3
I check the keychain access
Reset passwords
etc.
Nothing seems to be working.
Any other ideas?I have the exact same problem, it suddenly just started asking for the iCloud or iTunes password, practically every 5 seconds, no exaggeration. Even more frustrating than that, it rejects the password I enter, even though I'm positive that it's correct! I can barely go from screen to screen without this infernal box popping up, and forget texting or using an app.
After resetting the password & turning the phone off & on a few times, I just finished restoring it and the bloody pop-up was the first thing that came onto the screen when it restarted haha. I hope someone can help -
I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Can Apple TV use the balance from my iTunes Store when renting a movie? I couldnt find the option so I believe it will charge my credit card it made me add to the iTunes Store settings.
For the avoidance of doubt, you must have enough of a balance to pay for the rental in full, it won't take the balance and the difference by credit card. If you don't have enough of a balance it will all be taken by credit card.
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This is not working for me. I tried the Windows 7 Resolution steps multiple times to no avail. Please help. I am obviously connected to the internet (as is iTunes Store).
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