The basics please

Question

Having just upgraded my old C1-01 to a Lumia 520, I'm massively disappointed at the lack of basic instructions supplied with the phone. For instance:
1. I called the number to register the phone and was asked to press button 1 - but where's the keyboard? There's no obvious keyboard symbol showing. I kept tapping the screen and pressing buttons until the automated system almost timed out. A keyboard eventually popped up but I have absolutely no idea what did it.
2. How do you  end a call? Why isn't there simply an END CALL button to press? I'm faced with two choices; either wait for the other person to end it (assuming that does completely close the line) or switch the phone off.
3. That damned camera button: I'm continually pressing it by mistake and can't find any way of switching the camera off. My picture folder is full of pictures of my knees, the floor and the walls.
4. That wretched Bing button. The first time I saw it, I assumed it was to magnify the screen, but it is so easy to press accidentally. I detest Bing and would love to make it bring up Google instead. Is this possible? In the meantime, I'm highly tempted to glue a suitably sized rubber washed over the damned button to deactivate it.
5. Setting up contacts. What a nightmare this was. My old and new phone could see each other via Bluetooth, yet my old camera was telling me that my new camera didn't support the transfer service. I eventually solved it by using the option on my new phone to see the C1-01 as an audio device rather than a phone!
Overall, the few instructions supplied assume that you're already a very experienced smartphone user. It's as if every aspect of it has been deliberately designed to be as user unfriendly as possible and when try to Google for answers, I can see that there are very many people in a similar position, who are not receiving useful answers. Is there an Idiot's Guide To The Nokia Lumia? If not, it's about time there was one. 

Answer 1

1. the same icon as with any other smartphone basically it's an icon of a keypad (nine dts with one below it)
2. The END CALL button on the same screen
3. you're holding it wrong.. But seriously you'll just need to give yourself a bit of time to get used to it being there.
4. Looking glass is generally the icon for search.
5. There is several guides and tools for this but since you got it sorted that's hardly relevant now.
You basically went from a 2005 or so Fiat punto to a modern day mid range car.. things will be different and you will find you end up looking for stuff and having to get used to hwo thing work in a different way. I'd suggest you accept this and let us know when you have any question without adding the splash of negativity. It's only normal you'll come across bumps when moving up from a basic phoe to a smartphone regardless of the make/OS.
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