The battery in my Zen touch will no longer cha

I bought this MP3 player for my son two years ago. He used it a lot, but for the last few months he was out of country and did not charge it. Now it will not charge at all, the charging light does not come on and we have tried charging it with the USB port for a couple of days. Do we need a new battery, and if so, where do we get oneThanks,Momfromvt

The issue with the battery is a problem.  The last battery I purchased was at the end of September, so it is NOT old.  I would think that a battery would last longer than 6 months, considering the original one lasted up until that point.  Granted it would not hold as much of a charge, but it still worked at least.  So, at this point, I would think it would be a problem with the laptop and not the battery.  I have asked a few friends of mine, who are IT professionals and they said that it is probably an issue with the internal power supply.  I've also tried replacing the AC adapter and that did not work either.  As you said, you get what you pay for.  Since I paid a good price for this laptop I would think it would last longer than it has.  The other 2 I have do not have this issue.  The DV5215us is on it's second battery, which is reasonable, and it does not have this charging problem.  The tx1115nr also does not have this problem and is still on its original battery.  One would think that since the earlier generations of product would have more problems than the latter, but I guess that is not the case.
Like I stated eariler I am rough on my laptops and I should probably look at ones that are built more rigid.

Similar Messages

  • After purchasing songs at the itunes store, ipod touch will no longer synch with the itunes library at all. Also a lock symbol is now on the ipod touch. How do I fix this

    After purchasing songs at the itunes store,  my ipod touch will no longer synch with the itunes library at all. It won't send the purchases to the device and it won't synch any other music to the device. Also a lock symbol is now displayed at the top of the ipod touch. How do I fix this.
    This was the first purchase I made.

    Are you following these instructions?
    iTunes: Syncing media content to iOS devices and iPod
    Where is the lock icon on the screen?

  • Hello. So I have used my iPod touch 4g for 2 years now and need to change the battery. My question is: will I lose everything I have on my iPod like my music,pictures and apps if I change the battery on my iPod touch 4g?

    hello. So I have used my iPod touch 4g for 2 years now and need to change the battery. My question is: will I lose everything I have on my iPod like my music,pictures and apps if I change the battery on my iPod touch 4g?
    Thanks for answer

    If you go to Apple, they will not replace your battery, but exchange your iPod for a refurbished iPod of the same model with a new battery.  Therefore you will lose everything that is not backed up.  If you change it yourself or have a third party change it, you will most likely not lose anything (but still best to make a backup as lllaass suggested).

  • My ipod touch will no longer download new apps after i updated via apple store.How can i get the updates deleted or correct the problem moving forward?

    My ipod touch will no longer download new apps after I updated via apple store.It freezes now when I attempt to download and blanks the app off entirely . How can I reverse the updates or correct the problem moving forward?

    Basics from the manual are restart, reset, restore.
    Try those

  • I have a Macbook pro 4,1 My Battery would not charge after only 23 cycles. I tried the battery update now my macbook will not boot. it has a kernel panic Unable to find driver for this platform:

    Macbook 4,1
    Early 2008 15" macbook pro
    Running Snow Leopard
    the Battery was not working after only 23 cycles
    I tried the Battery update and now it will not boot at all
    I really do not want to loose my data on the drive
    panic message is
    Unable to find driver for this platform: "ACPI".\n"@/SourceCache/xnu/xnu-1228/iokit/Kernel/IOPlatformExpert.cpp:1378
    Please help

    Panic Message
    panic(cpu 0 caller 0x000x563ebd) : Unable to find driver for this platform:
    "ACPI".\n"@/SourceCache/xnu/xnu-1228/iokit/Kernel/IOPlatformExpert.cpp:1378
    Debugger called: <panic>
    Backtrace (CPU 0), Format - Frame : Return Address (4 potential args on stack)
    (7 lines of hex)
    BSD Process name corresponding to current thread: Unkonwn
    Kernel version:
    Darwin Kernel Version 10.8.0" todays date ; root:xnu-1504.15.3~1/release_I386
    I tried to boot from CD can, but i dont want to loose any information.
    Tried disk tools
    Hardware test
    Tried to check if it was memory sticks failing or battery , nothing else plugged in
    if i boot holding Apple key and S
    I get additional warnings about AppleACPIPlatform and not being able to load Kext

  • Am I able to reset the battery of an iPod Touch 5G myself?

    Am I able to reset the battery of an iPod Touch 5G myself? Because my battery is doing strange. When I put it in a computer it says 'charging off'. When I put it in a charger it is normally charging but when I take it out, it says 20% battery life remaining. I put it in the charger the whole night but I don't know what's wrong. But after it says 20% it turns off (of course) but when I turn it on, the battery is 100%! I didn't even put it in a charger! And then the same story begins. over and over.

    Hey Ron61, Don't know about resetting the battery, but you can do a reset of the iPod. Start with a soft reset. Press and hold the power and home buttons together, until the Apple logo appears (about 10 seconds+/-) then release both buttons. If no joy, then go into Settings>General>Reset then tap Reset All Settings. If that does my work try allowing your iPod to drain down until it turns off, then charge at least 4 hours. Also try a different cable, the lighting cables have a history of failing / shorting out. And inspect your charging port on the iPod for foreign debris or damage. If still not joy, make a full set of backups of everything on this iPod to your computer then try to Restore for Backup or last resort Restore to New. If none of the above work, contact your Apple store or Apple Genius Bar and have your iPod evaluated for possible hardware issue. Bring you cable alone also. Good luck. Cheers.

  • The battery of my macbook pro will not charge and the LED light is only green. What to do?

    the battery of my macbook pro will not charge and the LED light is only green. What to do?

    This might help:
    Intel-based Macs: Resetting the System Management Controller ...
    Otherwise, you should probably take your computer in to a service place to be tested, since there a a few possible causes of this behavior.

  • HT1473 I can get my CDs into the library but my IPOD Touch will not add it.

    I can get my CDs into the library but my IPOD Touch will not add it.

    You need to convert the forma of DVDs to one compatible with the iPod. If the DVDs are commercia ones with DRM it is not legal to convert them.

  • My iPod Touch will no longer charge from a wall socket, only my computer. HELP!

    My 4th generation iPod Touch will no longer charge from a wall socket, only my computer. I tried buying a new cable and USB charging socket (and I bought one made by Apple), but that did not fix the problem. I restored it from iTunes, hoping that would work as well, but that failed. I am at my wit's end. Can anybody here help me? I've bought new equipment, tried rebooting, restoring, etc. but nothing so far has proven successful. If anyone's got a solution, please help!
    Thanks!
    Signed, a very frustrated iPod user in Ohio!
    <Edited By Host>

    All I can suggest is the standared fixes. It seems very strange
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Bring the cable and Apple wall charger too.
    Apple Retail Store - Genius Bar                                      

  • My 2nd gen IPOD touch will no longer sync with itunes.

    My 2nd gen IPOD touch will no longer sync with itunes.  it tells me it cannot read the contents of the ipod then it says the ipod software server cannot be contacted.  Any suggestions?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem
    Then try restoring again.

  • HT4623 my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

    my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

    the computer is a macbook pro, mac os x 10.6.08 and the ipod touch is ios 6.0.
    the problem is that just updated the itunes on the computer and now the ipod won't connect because apparently the itunes on the ipod is not up to date but the iod is telling me that is is up to date, so i can't do a software update.

  • Safari on iPod touch will no longer open any web pages even after reset.

    My iPod touch will no longer open any web pages via Safari. I am connected to WiFi and other apps work fine (mail for example). I connected to Itunes and did a reset - still no luck. S/w is up to date for this version of touch - 4.x.
    Please help with any ideas?

    hello susnyk, please see [[Fix problems connecting to websites after updating Firefox]] &
    [[Firefox can't load websites but other browsers can]]

  • My classic video ipod won't switch back to regular video mode after using it on an elliptical. The port still allows me to charge and works on the elliptical and treadmill but it will no longer change modes to allow me to watch my shows on the ipod screen

    My classic video ipod won't switch back to regular video mode after using it on an elliptical. The port still allows me to charge and works on the elliptical and treadmill but it will no longer change modes to allow me to watch my shows on the ipod screen

    From the iPod's Main Menu choose Videos -> Settings and make sure TV Out is set to Off.
    Otherwise, try a hard reset as well.  To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    B-rock

  • HT4623 After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source.  Anyone else having this problem, please advise on how to fix.

    After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source.  Anyone else having this problem, please advise on how to fix.

    IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note: Data will be lost

  • Battery removed from ipod touch, will not complete recovery

    the battery died a long time ago on my ipod touch 32gb, think it is 1st or 2nd gen, when i plug the ipod in it still lights up and works but asks me to plug it into itunes, when i do that itunes says i need to restore it but when i start the restore process the apple logo reappears on the ipod then it dies and i get an error message from itunes, usually unknown error 1604 or 1603, sometimes 1611. all i want to do is leave my ipod plugged into a dock to play music without the ipod having a battery will this work, surely there must be a way if it's still showing the screen when plugged in

    hi thanks for your reply, i tried all of the things on this page already and still no luck, itunes goes into preparing ipod for recovery, the screen on the ipod switches from telling me to connect to itunes, to the apple logo for about 10-20 seconds then the screen on the touch dies and the update either fails or just sticks on preparing bar
    really quite annoying this

Maybe you are looking for