The BB usage monitor

Is it just my browser or is it a general thing.When I log in to check the usage monitor it is a full day behind,which rather defeats the object. For instance,this morning at 07:00am,I checked and it only gave me the usage till the end of the 20th March leaving out yesterday.I will be eventually upgrading to the next level of Broadband usage ie the 40Gig tariff,but in the meantime does anybody know of an onscreen monitor (from BT or anybody) that can be minimised to run in the toolbar? Cheers Kenny

The BT monitor shows usage up to the previous day, but it doesn't update until the morning. Don't know if there's a specific time for the update but mine showed up to yesterday just after 9am.
Third party monitors are available and this one is often recommended: http://www.thinkbroadband.com/tbbmeter.html. Their drawback is that they only apply to the computer they're installed on, which is of limited use if several devices use your connection. Whether any can be minimised to show real time use will need some more research.
You can click the white star next to this message if you think it was helpful.

Similar Messages

Where is the cpu usage monitor in LPX?

Hi everyone,
Perhaps I missed something, but I don't find the cpu usage monitor in LPX. Anyone?

Hey there you need to customise (change mode) the Control Bar and Display by right clicking on the icon on the far left of the LCD display.
If you choose Custom you can select the CPU and HD usage meters in the customise drop down menu when you right click in the display .
hope this helps.

Where has the broadband usage monitor gone?

Is anyone else experiencing a missing bb usage monitor?
Have BT removed it completely or is it just a glitch in the system?
I hope it hasn't been removed. How on earth am I supposed to know how much I've used!? I don't want to incur additional charges! (>.<)
Solved!
Go to Solution.

It's still there and working, but the usual gateway to it is kaput for the moment.
To see, log in to MyBT. On the My Bills and Payments tab, select 'View Your Recent Usage'. This takes you to your phone bill. (Bear with me!). Select the Broadband tab, and then select the Broadband Usgae button. That should work.

Improvements to the Broadband Usage Monitor

Hi All
We've made some improvements to our broadband usage monitor. There's lots of new features: An improved user interface, a personalised message area telling you about any usage actions on your account, and richer usage information.
There's a link on the tool for you to share your feedback. Any thoughts you have on the changes we've made will help us with future developments. We can't reply to emails sent to this inbox so please don't send any usage queries as they won't be picked up! You can access the usage monitor directly at the new friendly url below:”
www.bt.com/broadbandusagemonitor
Check out the screenshots below to see the new look!

It's still there and working, but the usual gateway to it is kaput for the moment.
To see, log in to MyBT. On the My Bills and Payments tab, select 'View Your Recent Usage'. This takes you to your phone bill. (Bear with me!). Select the Broadband tab, and then select the Broadband Usgae button. That should work.

Can't find the BT Usage Monitor - How do you get i...

Hi,
I can see from the forum threads that there is a BT Usage Monitor that you can access through My BT. However, when I look at my 'My BT' account, there is no sign of the usage monitor.
Any help in getting access to it would be appreciated.

wolfmanii wrote:
where is the broadband tab? I do not seem to have this when I scroll down to the manage your services
Hi.
If you want a short link, I've got bookmarked :-
https://www.bt.com/appsyouraccount/secure/cyahub.do
hence you enter your bt.com login (unless already logged in), and follow the instructions Storm_Force gave.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

BB usage monitor - random number generator yet aga...

A few months ago the BB usage monitor told me I had usage levels that were simply not possible. When I dug deeper, everyone I work with who has BT also got the dire warning they were over their limit that month - even those with 40GB limits that were usually nowhere near and also had not changed their habits.
I got BT to admit they could not explain the bizzarre spike in my use.
But guess what's happened this month? Double nomal usage again - which again can't be possible. I don't play games, uplaod photos......just a few emails.
Anyone else found this? And if so, what can we do? I refuse to be charged wrongly.

vofsanity2 wrote:
Rufty wrote:
Thanks - But we should not have to do this!!
Last time the usage monitor went mad I found everyone I knew with BT had the same problem. So it must be them, not us. When is this going to be fixed. Searching through the forum this seems to happen a lot. Feels just like a money making scheme for BT to me.
If you analyse most of the posts on this topic you will find that it is actually quite a small number that claim to have this issue and most if not all have not checked their usage against the home hub data. A good number are also unaware of the data transfer involved in common activities like Skype video calls, Iplayer etc. If the Usage Monitor is incorrect then the hub data can easily prove it.
You will do the community a great service if you can show you have a genuine problem. I have been trying for two years and found that the Usage Monitor has been correct when compared with the Hub data using 4 types of hub( 2a, 2b,3a,3b) .
There does appear to be issues with some new accounts and some BT Vision users but apart from 2 cases in the forum no convincing evidence of a real problem.
I agree absolutely. I have asked people in this forum to do just this to check the hub stats with the online meter. There are indeed very few cases where some have done this.
In the case I've mentioned a few times, my friend did do this and proved that there was something wrong.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Data Usage Monitor

Hi
I hope someone can give me an answer to this.
Since signing on to BT Broadband last April I have been unable to access the data usage monitor. All I get is an 'error' message saying that the data usage monitor is currently unavailable to a small number of cvustomers'. On the phone to 'tech. support for almost 90 mins today being passed around. No one is able to tell me why I can't access this info
Any ideas?
Thanks

I'm not sure if anyone knows why some customers can't access the usage monitor. If you're on an unlimited plan, it doesn't really matter. If you're on a limited usage plan, then you are effectively on unlimited until BT fixes the problem.

Broadband Usage Monitor watchers beware

Hi New user here
Broadband Usage Monitor watchers beware
I recently upgraded to 40GB monthly usage allowance starting December, my first quartly bill is due to arrive and BT have informed me that I went over my January allowance by 5gb so have added £5 to my bill, In December I used only about 30gb and this month have used just 13gb of my allowance will BT be as quick to pay me for non usage (I think not), I would also like to point out that the broad band usage monitor is not accurate and should be taken with a pinch of salt as on the evening of the 31st January 11pm it showed me to have at least 6gb of memory left and on a reading taken on the evening of the 1st Feb I still showed 6gb left for Jan and yet somehow I managed to use an invisible 10gb somewhere.
I’m posting this to point out that there is no flexibility in BT’s usage policy and that they are quick to add to your account at any opportunity, and that watching the usage monitor will only work 4 or more days before the end of a Month and even then it will probably not be accurate, I would like to read other users views on this topic.
Yours
Johnbot1

johnbot1 wrote:
Hi New user here
Broadband Usage Monitor watchers beware
I recently upgraded to 40GB monthly usage allowance starting December, my first quartly bill is due to arrive and BT have informed me that I went over my January allowance by 5gb so have added £5 to my bill, In December I used only about 30gb and this month have used just 13gb of my allowance will BT be as quick to pay me for non usage (I think not), I would also like to point out that the broad band usage monitor is not accurate and should be taken with a pinch of salt as on the evening of the 31st January 11pm it showed me to have at least 6gb of memory left and on a reading taken on the evening of the 1st Feb I still showed 6gb left for Jan and yet somehow I managed to use an invisible 10gb somewhere.
I’m posting this to point out that there is no flexibility in BT’s usage policy and that they are quick to add to your account at any opportunity, and that watching the usage monitor will only work 4 or more days before the end of a Month and even then it will probably not be accurate, I would like to read other users views on this topic.
Yours
Johnbot1
Hi. Welcome to the forums.
The online usage monitor is not real time, and is up to a day in arrears. Sometimes it takes longer to show the figures. You need to look at the date/time associated with the on screen display. In your example, on 31st January you will be seeing usage up to the end of 30th January from 1st January,
When checking on 1st Feb, it would show the data up to an including 31st January, but there is a slight display bug as you've noticed.
If you have upgraded to 40GB, perhaps due to your usage being higher than the 10GB allowance, then going over that allowance will incur a cost if you had previously gone over the 10GB figure on a previous package.
You need to keep daily usage figures, and compare with perhaps local software for PC (but not available for smartphones, or other devices such as games machines).
There are cases where the monitor is wrong, but as yet the reason for that is unknown.
If I may be frank, ca you say what problem you think there is ? What sort of usage do you believe you are using, and can you give an indication of your typical usage (e.g. tv streaming, facebook applications, p2p, skype vidoe chat)
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

The usage monitor is currently not available

BT.com message...
"The usage monitor is currently not available for a small number of customers. We understand how important it is to monitor usage, and as you're not able to view the usage monitor we will not charge you for going over your usage limit this month. You don't need to do anything, we'll take care of that."
Well, finally BT's complete lack of ability to manage their core business is paying off.....can download/will download.....FANTASTIC!!!
And if you aren't affected by this and Do go over your limit...I'd complain to ofcom....you can't treat one customer one way and another a more preferential way....
Oh, and if you pay for anything more than 10MB download per month, I'd also ask for a discount......
Thank you BT...may your utter incompetence reign supreme forever....
All hail the God of failure...yes, Mr Buckley...I'm genuflecting in YOUR direction!!!

Hi Guys,
Thanks for raising this. I am sorry that you are having problems with the usage monitor. I would like to sort this out.
Can I ask that anyone having issues, Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

When is the usage monitor going to be fixed?

I have been getting this message for months now,
"The usage monitor is currently not available for a small number of customers. We understand how important it is to monitor usage, and as you're not able to view the usage monitor we will not charge you for going over your usage limit this month. You don't need to do anything, we'll take care of that."
When is this going to be fixed? how many other people are getting this message?
Regards,
Frogman

I get the same message as you ukfrogman
Only been on BT Infinity for a couple of weeks. Had the usage monitor for the first few days, then it dissapeared and I now get the same message as you.
Cant say that I am too bothered, as I am not on an unlimited package

Internet / Data Usage Application for the z10? DATA MONITOR, DATA USAGE MONITOR, DATA ANALYSER, DATA USAGE APPLICATION

Please can RIM / Blackberry develope for the z10 an Internet Data Usage Tracker or Internet Data Usage Monitor for 4G / 3G / WiFi / Edge !
IF YOU AGREE, PLEASE LIKE THIS THREAD AND COMMENT "I agree if you like"

If you agree, click on like above..
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

The usage monitor is currently undergoing maintena...

how can I control my spending on the Internet each time you try to see it always gives the same error
The usage monitor is Currently Undergoing maintenance. Please try again later.
I hope not to be charged for exceeding my limit is 10 gigabytes

ruyaugusto wrote:
how can I control my spending on the Internet each time you try to see it always gives the same error
The usage monitor is Currently Undergoing maintenance. Please try again later.
I hope not to be charged for exceeding my limit is 10 gigabytes
Hi. Welcome to the forums.
Have a look at my shortcuts (link below) options 14d-14j, hopefully one of them will work for you.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Where have the disk usage pie charts gone in the activity monitor utility

Wherer have the disk usage pie charts gone?

>About This Mac>More Info
Click the Storage tab
They're bar graphs now.

I can't find my usage monitor?

Hi there,
I've been logging in and out all day trying to find my broadband usage monitor on 'my services' but it seems to have vanished and not returned???? I've tried looking through the help sections, alas there wasn't anything there of any use! Is there any other way of seeing how much I'm using?
Solved!
Go to Solution.

Hi,
Have a look here at Andy_n post message 9
http://community.bt.com/t5/Other-BB-Queries/How-do-i-check-my-download-usage/m-p/204147#M4966
He has some handy shortcuts
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Usage monitors different

Over the last three days my BT Broadband account shows that I have used 8.5GB. My home hub manager shows only 1.0GB (and that it has been connected for 13 days).
Can anyone explain the difference between to two figures? 1.0GB feels about right.
BT Help Desk just take the attitude that we are right and you are wrong. When pressed to explain why the figures are different they just transfer me to a number that never gets answered.

dpearson wrote:
Thanks for help (why can't BT show as much interest?)
BT Home Hub 4 (Type A) | Software version 4.7.5.1.83.8.130.1.17
I am not using YouView at all.
The BT HH 4 A resets the upload and download data figures when they reach 4.3 GB. without re-connecting.
What has happened is that if the usage monitor says you have used 8.5 GB in the last three days the Hub has probably reset at least twice in the last 13 days and therefore should be reading at least 9.6 GB.
The Usage Monitor is probably correct in your case and you need to investigate why you are using more data than you think.
It is essential that you read your Hub stats at least once a day and preferably take screen prints.
Read message 26 of this thread for further information:
https://community.bt.com/t5/Bills-Packages/Re-Broadband-usage-exceeding-monthly-limit/td-p/1134656/p...
And this thread for information on HH 4 A
https://community.bt.com/t5/Other-Broadband-Queries/Home-Hub-4-A-Data-Received-value-being-reset/m-p...

The BB usage monitor

Similar Messages

Maybe you are looking for