The beach-ball is turning and turning
The beach-ball is turning and turning and/or Safari quits.
I try to do an Open DNS which was advised to me a few years ago, and it did help at that time, but now when I try it, choosing a new location, I see :
The status of your network connection cannot be determined.
So what else can I do ?
Hi,
beach-ball is turning and turning and/or Safari quits.
Open System Preferences / Network. Click the Advanced tab. Then select the DNS tab.
Click+
Add these numbers exactly as you see them here; 208.67.222.222
Click+ again
Add these numbers: 208.67.220.220
Click Ok.
Restart your Mac.
If Safari crashes again, post a crash report.
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Now copy/paste the entire contents of the Crash Reporter window into your reply here. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.
Carolyn
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All of a sudden when I try and sync my iPhone or iPad to my iMac it freezes. The beachball rolls and rolls around. I have downlaoded all updates but no fix!
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache
'''[https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache]''' {web link}
and
* Remove Cookies
'''''This will log you out of all sites you're logged in to.'''''
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Privacy.'''
Under '''History''', select Firefox will '''Use Custom Settings'''.
There is a button on the right side called '''Show Cookies'''.
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?. Then restart. -
IMac 21.5 inch mid 2010 the beach ball comes out and won't let me do anything
As soon as I login to my iMac, the beachball comes out and won't let me do anything. I can't even force quit or shut down computer.
Insert your original install disc and start up while holding the C key. Choose your language and at the next screen instead of starting the installer go to the menu bar on top and click the Utilities menu, select Disk Utility. See if you can repair your hard drive. Also while you're in DU look towards the bottom of the window and check the SMART status of your hard drive, it needs to say verified.
-
I have no external devices connected to my Mac mini but still everytime I use it after about half hour to an hour in whatever I'm using wether it's the Internet or iPhoto or iTunes the beach ball appears and I cannot get it to stop I always have to press and hold the power button and force it to switch off I then do a safe reboot and it starts up again fine but same thing again after a certain amount of time it will freeze. I have also had on some occasions a bright white screen with a folder and a flashing question mark appear but it's not because of any external devices as they have all been removed please can someone help me as I have no idea why this keeps happening to my computer and I'm worried that there's something seriously wrong it's only about 6 months old and I have no experience in dealing with computers ??
EtreCheck version: 2.1.8 (121)
Report generated 13 February 2015 15:33:46 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
Mac mini (Late 2012) (Technical Specifications)
Mac mini - model: Macmini6,1
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
LG TV spdisplays_1080p
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:11:35
Disk Information: ℹ️
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (398.54 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/AVG AntiVirus.app
[loaded] com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.avg.Antivirus.gui.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.avg.Antivirus.infosd.plist [Click for support]
[running] com.avg.Antivirus.services.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
1% AVG
0% AppleSpell
0% fontd
0% cloudpaird
Top Processes by Memory: ℹ️
215 MB com.apple.WebKit.WebContent
125 MB avgd
107 MB Safari
90 MB Messages
69 MB WindowServer
Virtual Memory Information: ℹ️
171 MB Free RAM
1.68 GB Active RAM
1.53 GB Inactive RAM
637 MB Wired RAM
1.34 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Feb 13, 2015, 03:20:28 PM Self test - passed
Feb 6, 2015, 08:08:07 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-06-200807_[redacted].panic [Click for details] -
When I open safari, I get a blank page and the beach ball.
When I open safari, I get a blank page and the beach ball. If I try to go to a website, it will load up to a certain point sometimes—the .com of www.facebook.com for instance—but other times, nothing at all.
I've fixed this once before by deleting some files in the library folder—extensions & preferences I believe—and choosing not to have plug-ins selected, then restarting the whole computer—rather than just safari. It will work fine for a day, or maybe 3 at the most, before I have to repeat the process all over again. I'm sure it's because I usually put plug-ins back on once I get it to work, because you can't really use the internet without using plug-ins. But I'm using Chrome right now, as I do when I'm too lazy or too in a rush to try the whole process of getting safari to work again, and I don't have a single issue with it.
My question is really, what plug-in could cause this to happen repeatedly? It's not like I'm going to websites that may have malware on them. I spend most of my day going to some of the most visited websites on the internet.
Is there a known bug out there, because Java has been overrunning concurrently with this happening. It's CPU % runs around 100. I quit the process, but it doesn't change anything. So, other than the fan turning on, I have not had any popup telling me that safari has crashed, that I'm not connected to the internet, or that something went horribly, horribly wrong. I'm pretty sure Safari things it's running fine, but it's not.
Thanks in advance.Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
So I have safari and after a few mintues of use it locks up with the beach balls telling me to wait. It will do this for about 5 minutes straight then after a few minutes of smooth use it will do it again. I have uninstalled and reinstalled Safari many times and that does not seem to work. Maybe I'm not erasing it completely, but I put it in the trash and empty my trash. Help would be greatly appreciated.
Hi,
Try troubleshooting the Safari .plist file.
Quit Safari. Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder. Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Restart Safari. If you don't see any beach balls, move that .plist file to the Trash. If it still freezes ..
From your Safari menu bar click Safari / Preferences then select the Extensions tab. If you have any installed, turn that off, then try Safari.
If Extensions aren't causing the beach balls, try resetting Safari. Back to your menu bar click Safari / Reset Safari. Select the top 7 buttons, click Reset.
And back to the menu bar again, click Safari / Preferences then select the Security tab. Deselect: Enable plug-ins. Restart Safari. If you don't see any beach balls, then you have a third party plug in causing the problems. Troubleshooting help here. http://support.apple.com/kb/TS3230?viewlocale=en_US
Carolyn
Message was edited by: Carolyn -
Spinning beach ball of death when turning on wifi
Whenever I try turning on wifi via the wifi icon on the top dock, I get the beach ball of death for about 2-3 minutes. then everything just runs slow. I can do it much quicker from System Preferences. it's like what ever is happening with the icon is just hanging up.
Any thoughts?No one has seen this?
-
Every time I open Mail on my Macbook Pro, which is only a couple of weeks old, it fails to open, the windows stay blank and I get the beach ball. The only way I can get it to close is to force it using the command alt esc buttons. Any ideas?
Hi Elijahcross,
If you are having issues with iTunes freezing shortly after opening, you may find the troubleshooting in the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
my iphone wont turn on but when i plug it in to charge the apple logo comes on and turns back off after a few seconds i dont know what to do i need help
Hello warhogs17,
After reviewing your post, it sounds like the iPhone will not turn on past the Apple logo. I would recommend that you read this article, it may be able to help the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
my 3 year-old macbook pro is very slow. I have run disk utility and virus scan with no improvement. The "beach ball" will spin for minutes at a time when opening, closing or changing windows. Apple Store looked at it a few months ago with no help. What can I do?
Under CPU: 3.5% user; 5% system; 91% idle; 441 threads; 90 processes.
Under System: out of 2GB - 54.7MB free; 530MB wired; 603MB active; 862MB inactive; 1.95GB used.
Is too much of the system memory tied up? If so, what can I do to free some up? -
Since loading Lion, I've experienced much more instability than Snow Leopard. In particular, Mail crashes with regularity, full-screen apps seem to run slower and show the beach ball more often for longer, etc. I love the features, but I'm disappointed with the performance. Any help coming from Apple? I've been sending them so many reports after crashes, that their file must be full!
Summoning max. courage, I did what you advised. Here is the result. What does this tell you? My Lion 7.2 (mid 2011 iMac) has several annoying glitches (which I have so far tolerated through gritted teeth) but none that have actually stopped me working.
BTW, I see several items involving CleanMyMac which I did not know I had. It is generally villified as a trouble-maker. Spotlight can't find an app. or a utility of that name. How can I get rid of what's there please? Just delete?
Last login: Thu Nov 3 20:55:11 on console
Steve-Kirkbys-iMac:~ stevekirkby$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
com.AmbrosiaSW.AudioSupport(4.0)
Steve-Kirkbys-iMac:~ stevekirkby$ sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
Password:
com.openssh.sshd
com.stclairsoft.DefaultFolderXAgent
com.microsoft.office.licensing.helper
com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8
com.bombich.ccc
com.adobe.SwitchBoard
Steve-Kirkbys-iMac:~ stevekirkby$ launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
com.sony.PMBPortable.AutoRun
uk.co.markallan.clamxav.freshclam
com.veoh.webplayer.startup
com.macpaw.CleanMyMac.volumeWatcher
com.macpaw.CleanMyMac.trashSizeWatcher
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
Steve-Kirkbys-iMac:~ stevekirkby$ ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
ApplicationEnhancer.framework
AudioMixEngine.framework
FxPlug.framework
NyxAudioAnalysis.framework
PluginManager.framework
ProFX.framework
ProMetadataSupport.framework
TSLicense.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
EPPEX Plugin.plugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
iPhotoPhotocast.plugin
nsIQTScriptablePlugin.xpt
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.sony.PMBPortable.AutoRun.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.apple.remotepairtool.plist
com.bombich.ccc.plist
com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8.plist
com.microsoft.office.licensing.helper.plist
com.stclairsoft.DefaultFolderXAgent.plist
/Library/PreferencePanes:
.DS_Store
Application Enhancer.prefPane
Default Folder X.prefPane
DejaVu.prefPane
Flash Player.prefPane
Flip4Mac WMV.prefPane
/Library/PrivilegedHelperTools:
com.bombich.ccc
com.microsoft.office.licensing.helper
com.stclairsoft.DefaultFolderXAgent
/Library/QuickLook:
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
DesktopVideoOut.component
DivX 6 Decoder.component
FCP Uncompressed 422.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
LiveType.component
/Library/ScriptingAdditions:
.DS_Store
Adobe Unit Types.osax
Default Folder X Addition.osax
/Library/StartupItems:
Library/Address Book Plug-Ins:
Library/Frameworks:
EWSMac.framework
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.macpaw.CleanMyMac.trashSizeWatcher.plist
com.macpaw.CleanMyMac.volumeWatcher.plist
com.veoh.webplayer.startup.plist
uk.co.markallan.clamxav.freshclam.plist
Library/PreferencePanes:
.DS_Store
Perian.prefPane
WindowShade X.prefPane
Library/QuickTime:
AC3MovieImport.component
Perian.component
Library/ScriptingAdditions:
Steve-Kirkbys-iMac:~ stevekirkby$ -
Every time I click print in Pages I get the beach ball and my mac freezes.
I just updated to the newest version of pages and every time I click print in pages I get the beach ball and my mac freezes. Any suggestions on fixing this? I've tried shutting down and restarting several times...nothing seems to be working and I'm loosing/wasting time trying to fix this...
Hey there nmiller0528,
It sounds like you are unable to print from Pages at all from your computer. I want to recommend troublehsooting the Mac OS for print issues with this article named:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
Thank you for using Apple Support Communities.
Take care,
Sterling -
Selecting apps and the Beach Ball
Select an application to start it up from the desktop or the Applications fiolder, and the spinning beach ball appears. Nothing else occurs (no app lanched). If I then select " anything" from the Dock ( an application, a folder, etc), the beach ball vanishes, and then selecting an application will launch it.
I'm having the same problem, when I open apps, beach ball, I go to a different app no beach ball but then when I try to do something on said app, beach ball!
-
HT1379 iMac cant find mouse in the system preferences, new batteries and turned on
iMac cant find mouse in the system preferences, new batteries and turned on
Mouse seems like it just died. Waiting for bluetooth mouse to be discovered...just spins and spins.
Help pleasesimensen wrote:
I have a 2007 MacBook and a new Ipad Air. Is it possible to sync the two even though I don't have Icloud in my Macbook preferences?
Yes. You can use iTunes 11.
As noted, you need 10.7.5 to use iCloud though. -
Do you have any ideas why Motion 5 would run slow on a computer? I have an Imac with 8Gigs of ram, and plenty of hard drive space, but it still gives me the beach ball when I add a few lights and effects. I'm at the end of my rope.
You probably don't really need 1080 at 60 for your finished projects but since you're just starting out with Motion, you need to lower your expectations. A long way. 1080 is about 2 million pixels per frame, DV is only about 400,000. That's not just five times as many pixels for the Mac to track; everything in video is exponential.
Explore the training tutorials available by Mark Spencer. You will get an idea of how his super powerful machine reacts with the software.
Adding a light roughly doubles the processing time over flat scenes. Two lights increases processing again. Reflections require processing the lights and then calculating the reflections so add another quarter of the time required for flat scenes. Add camera movement, motion blur, and depth of field and you need exponentially more processing time for every frame. The preload of renders into RAM is one of the cooler features of Motion, as comapred to After Effects, but that takes tons of time, to.
Try working in ye olde DV resolution for a few days. Get to know the software's limitations and what gets imposed by your Macintosh. Step up to 720p/30 and see how things slow down.
Maybe you are looking for
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6th generation classic doesn't have full screen static cover art feature
my old 5th generation ipod classic had a function to display the cover art in the entire field of the 2.5 inch screen while playing the song.....i went into the a local apple store and asked the rep if the 6th generation classic had the same function
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How do I add Skype names to iChat?
I thought I read on the Apple site that with Lion, that iChat would find all the names in my Skype list and allow me to use iChat for contacting people who use Skype. Am I mistaken, or is there a way to do that. It did not happen automatically, so
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HOW DO YOU ACCESS YOU CONTACT LIST DURING A CALL?
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I have an product image .jpg that I am trying to place into InDesign, and when I place it, a part of that image becomes transparent. Have messed around with this for several hours now, checked color settings, tried saving it as different types, and f