The Blackberry z10 looked at by a novice

I think the Blackberry z10 is one of the best phones you can have because.
1) It is very easy to find your way around and set up, even if you are almost 60 like me.
2) You can connect to your WiFi and surf the net, even if you don't put a sim card in it.
This is a remarkable device and to think I bought it on ebay by accident.
Best wishes
Doughnut (bob)

doughnut wrote:
This is a remarkable device and to think I bought it on ebay by accident.
Doughnut (bob)
I'm guessing it's one of the best accidents you've ever made!
Cheers.
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What is the latest version in the Blackberry Z10 operating system?

What is the latest version in the Blackberry Z10 operating system?
I read in the internet that there is an update to the BB OS but when I run the update on my device it gives me a message saying that I have the latest software; i.e.. 10.0.10.82
Is this the latest, and if not, how can I get the device updated?

The latest version available at the moment is 10.0.10.99 but updates are carrier dependent.
So you have the latest version available for your carrier. Keep in mind that some small updates may not be applicable to your phone model or carrier network.
Rad Systems apps on BlackBerry World
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Tips to improve your BlackBerry 10 battery life (and avoid overheating)

How to use selfie stick on the blackberry z10?

Blackberry please make selfie sticks compatible, we are already missing on so much. Can we just have this?

It is not the same as SMS texting. Texting counts towards the monthly limit of texts that you negotiate with your cellular provider, while iMessage is a free messaging service that functions between iOS devices. This link will tell you all about iMessage.
Apple - iMessage
To set it up, go into Settings > Messages > turn iMessage "ON"

18 Reasons for choosing the BlackBerry Z10 over i-phone 5

Z10
vs
i- phone 5
Has a video light
Yes
vs
No
A video light helps when recording a movie in low-light situation like a party.
CPU
Faster CPU clock speed
2x 1.5 GHz
vs
2x 1.3 GHz
15.38% faster CPU clock speed.
DISPLAY
A little bigger screen size
4.2"
vs
4"
5% bigger screen size. The bigger the screen size is, the better the user experience.
A little bit higher pixel density
356 ppi
vs
326 ppi
9.2% higher pixel density.
Higher resolution
768 x 1280 px
vs
640 x 1136 px
35.21% higher resolution.
MEMORY
Heaps more RAM memory
2 GB
vs
1 GB
1 GB more RAM memory.
POWER
Can be charged via standard USB cable
Yes
vs
No
It can be charged and operated with a standard USB cable with your computer or with USB power supplies.
More battery power
1,800 mAh
vs
1,440 mAh
25% more battery power.
Has a removable battery
Yes
vs
No
The battery is removable and can be replaced by the user if broken
OS
Plays Adobe Flash
Yes
vs
No
Adobe Flash with Video and Sound is supported in the device's browser.
LENS
Appreciably wider aperture
f/2.2
vs
f/2.4
8.33% wider aperture. The wider an aperture, the more light the image sensor gets. More light helps avoiding blur by employing a faster shutter speed. Aperture sizes are expressed in f-stops, the smaller the better. In addition, wide lenses provide a narrow depth of field enabling to focus on the subject and blur the background.
CAMERA
Has manual focus
Yes
vs
No
This allows to manually set the focus.
Has a serial shot mode
Yes
vs
No
You can shoot multiple pictures in a row.
Considerably more megapixel (photo, front camera)
2 MP
vs
1.2 MP
1.67x more megapixel (photo, front camera).
CONNECTIVITY
Has NFC
Yes
vs
No
Near-field-communication (NFC) allows wireless transactions like payments.
Has an external memory slot
Yes
vs
No
The device has a standardized external memory slot in order to easily extend the internal storage with affordable memory modules which can be SD slot, microSD slot, etc.
Has USB mass storage support
Yes
vs
No
It can transfer files, music, photos via USB, no need to install additional software.
Has an HDMI output
Yes
vs
No
Video and movies can be watched on a TV with HDMI input.

I agree with everything except the CPU comparison.
Comparing CPUs is relevant only with all other things identical.
on the other hand, comparing a CPU with BlackBerry10 on one side and iOS on the other side is not relevant.
What matters is that BlackBerry10 is multitask, meaning better battery management.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Foldable keyboard (bluetooth) with french accents (é, è, ô ) for the blackberry z10

I am looking for a canadian keyboard (bluetooth, foldable) which have accents to write in french.
I shopped at future Shop, Best Buy, the Source and more.
I even bought one 'Mathias Keyboard on Future Shop online' , but still, no accent on the keyboard!!!
If someone could help me, it would be so great !
Thanks very much!
Liette

Hello,
here re some links to AZERTY foldable keyboards. Unfortunately, I cannot say about availability in Canada.
http://www.amazon.fr/Perixx-PERIBOARD-806-Clavier-pliable-Bluetooth/dp/B00CGNPPJ0
http://www.prixmoinscher.com/accessoires_telephonesportables/products__keyword--mini+clavier+bluetoo...
Maybe it could help you to find one based on the brand and model number...
Hope this helps
Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

I have the BlackBerry Z10 and suddenly stopped accepting my Blackberry ID password. What should I do

If try to download an app, it ask for the password and it says that is incorrect password. I reset the password a few times to see if fixes the problem but it still the same. I won't get the password. What should I do?

suarm85 wrote:
If try to download an app, it ask for the password and it says that is incorrect password. I reset the password a few times to see if fixes the problem but it still the same. I won't get the password. What should I do?
Try logging into BlackberryID on a pc, check if the phone is associated with the ID.

BlackBerry Z10 Error "The file cannot be played due to an unexpected error (10)"

Hope someone can help this one, I received a voice note through BlackBerry Messenger, after downloading I tried to play it and the following message popped up, "The file cannot be played due to an unexpected error (10)".
I received another file, 3GP format, tried to play it, same error pops up. I headed over to the music and video libraries, I could not see these 2 files. I connect my Z10 to the notebook and checked on my SD Card, I could see the files from were not named correctly e.g. VID 00001-20101226-1206 was named as VID 00001%20101226-1206 with the percentage symbol being the unusual thing I picked up. This was the case for both files.
I then modified/remaned the files replacing the % with a - (dash) symbol. The files were now visible and able to play through the Z10. I think there is a problem with the way BBM files are being saved especially the naming convention might be having an error/bug.
My OS release is 10.0.10.99, Version 10.0.10.738 with Build 455718. Is there a fix for this problem that is known? I checked but saw no posts where it was clearly addressed. Am I the only one experiencing this anomaly?
I have restarted the device but this does not resolve. I have attached a screenshot of the error sequence also showing how the file is named upon saving to my media library.
Attachments:
Z10 Error.png ‏287 KB

Hey runyamhere,
Thanks for bringing this to our attention.
To find the root cause of this issue regarding the media not saving the file properly, we will need to gather logs from the BlackBerry Z10.
I would highly suggest you contact your network service provider and ask to be transferred to BlackBerry so we can get a case number created so we can get the logs.
Cheers.
-ViciousFerret
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Click Accept as Solution for posts that have solved your issue(s)!

Blackberry z10 the camera can't be started

Hi!
In my new smartphone Z10 after upgrade software to version 10.2.0.424 and try start run camera I got only message: "the camera can't be started"
Camera does not work!
Also I can not see videos from i.e. Youtube application
I hope there is right plase to ask about help and support
BR
Serpeter

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB35371 After updating the device software from version 10.1 to version 10.2.0 on the BlackBerry Z10 smartphone, "Camera cannot be initiated" error message is displayed when opening the Camera app
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry z10 saying the apn information cant be verified check your settings and try again

Is there anyone who can help me my blackbery z10 is not going on the internet or do i even have the blackberry icon on my phone . I keep getting this message that my apn settings can not be verified but then the blackberry z10 does not use apn settings like ordinary blackberries what can i do to fix this . i hav called my service provider vodacom south africa and still cant figure it out they say all my settings are working perfectly .

Try getting a free SIM swap from your mobile provider vodacom.
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BlackBerry Z10 vs BlackBerry Q10: Which phone is the best choice?

Device
Z10
Q10
Display
4.2-inch, LCD, resolution of 1280 x 768 pixels, and 356 pixels per inch
3.1-inch, S-AMOLED, resolution of 720 x 720 pixels,
and 330 pixels per inch
Processor
Dual-Core 1.5GHz – Snapdragon S4 Plus
1.5 GHz dual-core QualcommMSM8960
Memory
2 GB of RAM
2 GB of RAM
Storage
16 GB internal; MicroSD card slot for expandable storage up to 64 GB
16 GB internal; MicroSD card slot for expandable storage up to 64 GB
Camera
8MP rear camera, 1080p HD video recording, and 2MP front-facing camera that records 720p HD
8MP rear camera, 1080p HD video recording, and 2MP front-facing camera that records 720p HD
Platform
BlackBerry 10 (10.1 update still rolling out)
BlackBerry 10.1
As you can see from the chart above, the BlackBerry Z10 and BlackBerry Q10 are almost identical when it comes to specs. wever, I found the Q10 offered a better quality screen that also provided more impressive viewing angles. This is due to the Z10’s lesser quality LCD Disply that only pumps out a resolution of 1280 x 768 pixels, while the Q10’s S-AMOLED 720p screen flourishes above.
In the end, I came to the conclusion that the handset that appeals to the larger majority of smartphone customers is the Z10. This device represents what people are accustomed to in the year 2013, while the Q10 appeals to a shrinking customer base that prefers a physical keypad over a virtual one.

Q10 vs. Z10 is a highly personal choice. As you pointed out in the specs the basic internals are identical. It comes down to full touch screen vs. physical keyboard. For a traditionalist like me it's the Q10 FTW. But then I cut my teeth on BlackBerrys all the way back to the 7230 model. BlackBerry's outstanding physical keyboard is ingrained in my DNA by now. I've also used Android phones and an iPhone so I'm no stranger to the full touch screen, and I even got used to the on-screen keyboards with that form factor. But the Q10 for me has just enough of a screen that I don't miss the full size screen too much, and it's more than compensated for by the keyboard I love so much.
The best choice is to have them both! But if you must pick one, best to go to a store and try them both out for as long as the sales reps will tolerate you.

Must-know BlackBerry Z10 and BlackBerry 10 tips and tricks

Check out the following must-know BlackBerry Z10 and BlackBerry 10 tips and tricks to get the most out of your new BlackBerry 10 smartphone.
1) BlackBerry 10's Built-In Screen Shot Feature
Capturing a screen shot on a BlackBerry 10 device is simple. Just hold both the volume up and volume down keys simultaneously for a couple of seconds until you hear a shutter sound. Screen shots are saved to your BlackBerry 10 camera gallery.
2) Volume Up/Down Keys as Media Controls
You can use your BlackBerry 10 device's volume up and volume down keys to skip through songs in your music librery. To enable this feature, open your BlackBerry 10 Settings by dragging down from the top of your display while on your Active Frames screen or a home screen panel. Choose Settings from the dropdown menu and click System Volume. On the following page, slide the Music Shortcuts button to the On position.
3) Volume Up/Down Keys and the BlackBerry 10 Camera
You simply tap your BlackBerry Z10's display with the camera or video camera open to snap an image or start recording a video clip. But it's sometimes easier to use the volume keys. Just tap the volume up or volume down keys with the camera open to snap and image. And you can also use these keys to start and stop video capture when your camera's video mode is enabled.
4) Instantly Launch Voice Control
The BlackBerry Z10 can initiate lots of different actions based on voice commands thanks to its Voice Control app. And you can instantly launch Voice Control by holding your device's mute key for a couple of seconds.
5) Launch BlackBerry Camera from Lock Screen
BlackBerry 10 lets you quickly launch your camera application from its lock screen, a feature that can be valuable when you want to take spur-of-the-moment shots. A camera icon appears in the bottom-right corner of the locked display screen, and you can hold it for a couple of seconds to launch the camera app.
6) Advanced BlackBerry Hub Inbox Controls
The BlackBerry Hub is the central inbox for all of you various BlackBerry 10 application notifications and messages. You can access basic Hub controls by clicking the Menu key at the bottom right of your Hub screen. (The Menu key looks like three dots stacked on top of each other.) But you can also access some advanced BlackBerry Hub controls from the date bars that appear in the inbox stream at the start of each new day.
Just hold a finger on a date bar to bring up controls that let you skip to the start of the past day, the start of the next day, jump to the top of the BlackBerry Hub, jump to the bottom of your BlackBerry Hub or mark all prior messages as read.
7) Speedy BlackBerry 10 Navigation
The BlackBerry 10 OS can be broken down into three main components: The BlackBerry Hub; the Active Frames screen; and your application panels. You can do navigation through these components using a basic set of swipes and gestures. But you can also use the tiny slider tray that appears at the bottom of the Active Frames screen and all of your home panels. Just tap a specific panel in the slide to navigate directly to that panel without scrolling. Touch the Active Frames square, which is composed of four smaller squares, to jump directly to your active apps page. Or tap the Hub button, which looks like three horizontal lines on top of each other, to navigate right to the Hub.
8) See Your Battery Life Status as a Percentage
The BlackBerry 10 OS does not currently allow you to set your battery-status indicator to show a specific percentage, only a battery icon. But you can check your device's hardware settings for a more specific battery status. Just open your device's Settings by sliding down from the top of your Active Frames or application-panel screen and choose Settings from the dropdown menu. Then click About. On the following screen, change the Category menu from General to Hardware. You'll see a battery percentage listed in the Hardware information.
9) BlackBerry 10 Boot Status as a Percentage
Whenever you restart or power up your BlackBerry 10 devices, a BlackBerry logo appears with a status bar that encircles it. The status bar shows you start-up progress, but you can also view that progress as a percentage number. Just hold your finger anywhere on the BlackBerry logo and a progress percentage appears.
10) BlackBerry Z10 Keyboard Tips, Tricks and Shortcuts
You can type special characters using the BlackBerry 10 virtual keyboard by holding your finger on top of a letter with associated special characters (e, a, i, o, u, y, etc.), and then sliding your finger over to the character of your choice.
Quickly sliding your finger downward from the top of your keyboard to its bottom cycles through the number and character screens so you don't have to tap the number/character screens button, which can slow down typing.
And you can delete an entire word instead of just individual letters by swiping leftward from the backspace key toward the center of your keyboard.
Click Her to know more

This could of been posted by JSanders already in his thread!
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Blackberry z10 screen

Hello blackberry! first off, just wanted to tell you how much i support you guys. I've had numerous blackberries throughout the years and i've even got others to support you haha. This latest release of the blackberry z10 is absolutely amazing! i love the os, the phone...it's perfect. So heres my issue. I recently bought your phone (not from my phone company so no warranty), and i got a screen protector to help prevent the need of the warranty. I put the screen protector on and this HUGE white and black blob appeared. I took the protector off and the black went away and most of the white did as well. However, there is now a bit of the white covering the screen that refuses to leave. It is VERY worrisome and i dont know what to do or how to go about fixing it. i've rebooted the phone, i've taken the battery out and left it, i've left it in rice for an expended period of time..but nothing. It appears as though this white is behind the screen because all of the writing and stuff goes overtop of it. Attached you'll find a pic of what i'm talking about. What do i do and please oh please tell me you can help out a poor broke student fix his favorite phone in the whole world! lol. I look forward to your response.

I can see the image fine.
Is the crescent shaped white blobs in the center of the screen?
I've not seen that before and I am afraid if you don't have a warranty, you're stuck.
Why don't you have any warranty?
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Blackberry Z10 has deleted all my emails from all my accounts...also it has deleted emails from server side (OS Rev. 10.1.0.4181)

It's happened a bad thing.
My Z10 (OS 10.1.0.4181) has decided to delete, from all my email account , each emails from july to today!!!! It's unacceptable!!! I have paid 700 Euro for a smartphone that delete my email?! It has deleted also emails from the server!!!
WTF!!!
Who pay for damage that I had?! So Blackberry, wake up! I am so disappointed!
I pretend an answer from blackberry!!! Now!!!!

Hey alexsgv,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What type of email accounts are added to the BlackBerry Z10? Are they all POP3 and IMAP accounts? Also when a message is removed from the BlackBerry smartphone it will remove it from the mail server, this is by design.
Did you do any software updates recently?
I look forward to your reply.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

TTY (Q90D) not compatible with BlackBerry Z10

Please fix this. I purchased a TTY machine (Q90D) for a deaf friend to use and it will not function properly on the Z10. I called the TTY company which makes this product and they concluded I was doing everything right, but that the BlackBerry Z10 (turns out) is the culprit here as it is not completely compatible with the Q90D although the machine is cellular compatible. I say not completely because one time during the test I wrote hello and they were able to read that at the other end, but at no time did I receive any written information/message/text from them. I'm hoping that someone from BlackBerry support will read this and look into this matter for me. At the moment I'm very disappointed as my friend is not able to communicate with his parents who are old and do not have a computer, nor a cell phone. Thank you in advance for your support. Sincerely, Alan.
P.S. Been using OS Version 10.1.0.1880

BES 10 is free and you can convert your existing BES CALs for free too for a limited time
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3G Issue in Blackberry Z10

i just got balckberry z10 allways i face a problem in 3G connection so i can not get new email messages then i should restart the divice to get email everytime.
plz advice
Regards,

Hey reltoukhi,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question..
Do you find this issue happening if you leave Wi-Fi hotspots? Also when did the issue start? Have you tried a new SIM card into the BlackBerry Z10? Also does the signal go down to edge or gsm in lower case letters?
I look forward to your reply.
Cheers.
-ViciousFerret
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The Blackberry z10 looked at by a novice

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