The Building Installer with Robohelp

I am using RoboHelp for HTML version 8
So, the build engineers and others are wondering if there is not some way to cut down on the number of files or reduce the compiled help to a single file. Apparently, with chm files they just had to account for a single file. But they regard the current process as quite complicated, since they have to put lines in the installer for each of the Robohelp files, of which there may be over a 100 depending on the number of topics, etc. Is there some way I can help them out?

Hi there
If you are generating WebHelp, you really do need to consider ALL the output files to be needed. But that's only if you really want your help to function under all circumstances.
Note that it should be possible for your developers to use wildcards to specify files. This means that instead of painfully adding entry after entry of this.htm and that.htm and theother.htm, they specify *.htm and all files in the folder would be included.
Cheers... Rick
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  • Cannot build Installer with NI-DAQmx Configurat​ion Support 9.6.1

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    -          The following are possible reasons and solutions for this error: 
    #1. Installer specifications file is corrupted.  For example, an old version of an installer specifications file could have been copied into the project. 
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  • Problem with NW04s SR2 installation with MS SQL Server 2000 SP4

    I’m struggling with the NW04s installation with MS SQL Server 2000.
    The installation stops at the step “Create/modify database schema SAPJ2EDB”.
    The following error/info from log file,
    INFO       2007-06-06 12:02:33 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step doConfiguration of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|NW_MSS_SRVCFG|ind|ind|ind|ind|6|0.
    INFO       2007-06-06 12:02:35 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step doTempdb of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssDowntimeConfig|ind|ind|ind|ind|7|0.
    INFO       2007-06-06 12:02:36 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step doSwitch of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssDowntimeConfig|ind|ind|ind|ind|7|0.
    INFO       2007-06-06 12:02:36 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step doTempDBAnalyze of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssDowntimeConfig|ind|ind|ind|ind|7|0.
    INFO       2007-06-06 12:02:37 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step doTempDBBeforeRestart of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssDowntimeConfig|ind|ind|ind|ind|7|0.
    INFO       2007-06-06 12:02:38 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step doRestartServer of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssDowntimeConfig|ind|ind|ind|ind|7|0.
    INFO       2007-06-06 12:02:58 [ianxbservi.cpp:697]
               CIaNtServices::stop(const map<iastring,iastring>&)
    The service 'MSSQLSERVER' stopped successfully on host 'GBCZ672C'.
    INFO       2007-06-06 12:03:10 [ianxbservi.cpp:632]
               CIaNtServices::start(const map<iastring,iastring>&)
    The service 'MSSQLSERVER' started successfully on host 'GBCZ672C'.
    INFO       2007-06-06 12:03:21 [ianxbservi.cpp:632]
               CIaNtServices::start(const map<iastring,iastring>&)
    The service 'SQLSERVERAGENT' started successfully on host 'GBCZ672C'.
    INFO       2007-06-06 12:03:21 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step doTempDBAfterRestart of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssDowntimeConfig|ind|ind|ind|ind|7|0.
    INFO       2007-06-06 12:03:22 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step doChangeTempSetNewSize of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssDowntimeConfig|ind|ind|ind|ind|7|0.
    INFO       2007-06-06 12:03:39 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step CheckParameters of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssSchemaCreate|ind|ind|ind|ind|9|0.
    INFO       2007-06-06 12:03:39 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step CreateDirectories of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssSchemaCreate|ind|ind|ind|ind|9|0.
    INFO       2007-06-06 12:03:40 [iaxxgenimp.cpp:632]
               showDialog()
    Execute step CreateDatabase of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssSchemaCreate|ind|ind|ind|ind|9|0.
    ERROR      2007-06-06 12:03:40 [iaxxgenimp.cpp:731]
               showDialog()
    FCO-00011  The step CreateDatabase with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssSchemaCreate|ind|ind|ind|ind|9|0|CreateDatabase was executed with status ERROR .
    ERROR      2007-06-06 12:03:40
               lib=iamodmssql module=CIaNtMssDmo
    MDB-05053  Errors when executing sql command: <p nr="0"/> If this message is displayed as a warning - it can be ignored. If this is an error - call your SAP support.
    INFO       2007-06-06 12:04:04 [iaxxgenimp.cpp:774]
               showDialog()
    An error occured and the user decided to retry the current step: "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssSchemaCreate|ind|ind|ind|ind|9|0|CreateDatabase".
    ERROR      2007-06-06 12:04:05 [iaxxgenimp.cpp:731]
               showDialog()
    FCO-00011  The step CreateDatabase with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_MSS_DB|ind|ind|ind|ind|2|0|MssSchemaCreate|ind|ind|ind|ind|9|0|CreateDatabase was executed with status ERROR .
    Please let me know if you can help or if there is any other way around.
    Many Thanks in advance.
    Ritin Jain

    Hi All,
    I was not able to solve the problem with MS SQL 2000, but I was able to resolve the issue with MS SQL 2005.
    You have to chhose the following settings while instalation,
    Service Account - Select one of the following options:
    1) Use the built-in System account for each service and choose Local system or Network Service.
    2) Use a domain user account, and enter the user name and password.
    Under Start services at the end of setup make sure that SQL Server and SQL Server Agent are selected.
    Authentication Mode      
    1) Select Mixed Mode (Windows Authentication and SQL Server Authentication).
    This mode is required for a Java or ABAP+Java system.
    If you choose this mode, you have to set the password for the sa login.
    Note: The password for the sa login must comply with the Windows password policy.
    Collation Settings      
    1) Select SQL collations (used for compatibility with previous versions of SQL Server).
    2) From the drop-down list select Binary order based on code point comparison, for use with the 850 (Multilingual) Character Set.
    I hope this helps!

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