The button "generate PDF" is grayed

hello,
I work with Robohelp for Word, version 9.
I can't generate PDF because the button is grayed :
I try to re-install Robohelp for word, result is the same, I desinstall PDFCreator, the same. In word, the options "Acrobat PDFMaker Office COM Addin" and "Robohelp word COM addin" are checked
I have Adobe reader version 10.1.4
I have no more idea ...
Someone to give me the solution ?
Thank You
Marie-Noëlle

Hi Marie,
I guess there is some issue with the installation, as you already re-installed the Acrobat and Robohelp for word and problem still persist. For testing, please launch Robohelp HTML and create a blank project and see if you can see the PDF generation option grayed out or highted, if not then you need to completely uninstall Robohelp 9 and reinstall it once again and need to make sure that Acrobat Add should be checked.
Please let me know if that helps.
Thanks
Priyank

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