The button on the side that turns my phone to silent does not work and niether does the up volume button. I have tried restarting my phone, I did a soft reset, I checked all my settings, but nothing has worked. Does anybody have any suggestions?

Hello,
I have an iPhone 4 and recently started to have some problems. First, the button on the side of my phone, that puts the phone on silent is not working. I can move the switch, but my phone stays in silent. However, If I plug my headphones in, Then I can hear everything like I am supposed too. Also, my up volume button does not work. This is with the headphones also.
I have tried doing a soft reset, I reset all of my settings, I updated my software, I restored everything back to factory settings, and nothing has fixed it. I bought it from best buy and can send it in for service, but the last time I sent a phone in, it took them 3 months! and I really don't want to go without my phone that long.
Does anybody have any suggestions?
Thanks so much!!

Sounds like it either believes that there are headphones plugged in, or the switch is broken.
Why in the world would you take it to Best Buy for service? Take it to an Apple Store. They can replace it on the spot if it's defective.

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~~~~~~~~~~~~~~~~~~~~~~~~~
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iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
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How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
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http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

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