The camera on my daughter's iPod Touch, 5th generation, doesn't work anymore. She just got it three weeks ago. Not even sure how to troubleshoot. Help.
the camera on my daughter's iPod Touch, 5th generation, doesn't work anymore. She just got it three weeks ago. Not even sure how to troubleshoot. Help.
Hard reset it and report back...thatll probably solve the problem
Similar Messages
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What should i do?
If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. I would say not worth it for a 2G
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more. Again may not be worth it.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
Just sent in my daughter's Ipod touch 5th generation to be fixed.....They sent me a new one. Is there any way to get the contents of her old one onto the new one? I synced the old one with Itunes before I sent it in and backed it up on my computer.
Sure, as soon as you open iTunes with the new iPod connected, it will have a "Welcome to your New iPod" screen. Just choose Restore from backup.
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I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7 -
Hi , my sister got really mad and she banged her iPod touch 5th generation on a table and she banged it so hard that the screen didn't crack but inside the the iPod is damage as in like colors are popping out and the screen doesn't work, can i fixed this?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My iPod touch 5th generation isn't working. I plugged it in last night to charge and now its not turning on or responding to anything. It used to do this thing where it would freeze when it was 100% charged and plugged in and I was using it. I'd just unplug it, restart it (home button and top button) and then it would be fine. That had happened like 5 hours prior to me plugging it in again and then it going totally blank.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an iphone 4s on my itunes account & added my daughter's new ipod touch 5th generation. Now everything from my iphone is on her ipod & still on my phone too, even my phone # shows up as her ipod. How do I separate the 2 devices? Do I need to reset her ipod? If so when I plug it into the computer won't it happen again?
Don't select his apps to sync.
Your iphone will only sync what you select -
How do you get the speck gemshell case off an ipod touch 5th generation
I am trying to get the speck gemshell case that I purchased along with the "new" ipod touch 5th generation. It seems like a solid piece of clear see-through piece of plastic and it will withstand lots of drops with the added "lips"on the front of the ipod touch (one reason why i got this case. The other reason was to have my red ipod seen by all who wish to look at it.) but my problem with it is that it seems "too solid". The case is hard to put on and REALLY hard to take off. I have read on some websites that you can take a credit card as a way of taking the case off but I want to figure out how to take it off without ruining my ipod or bending the case?
Contact the manufacturer
http://www.speckproducts.com/contacts
There support page
http://www.speckproducts.com/instructions/
does not list instructions for Gemshell case -
i am locked pout of my ipod touch 5th generation and it wont come up on devices... please help if you can! thank you!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If necessary also see:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X -
The home button on my ipod touch 4th generation doesn't work its like loose what can i do?
please help.
Try:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
I didn't jailbreak my ipod or download any pirated stuff. I actually only found out that my ipod should have the genius playlist option after reading a review on it. But when I checked under playlists in my music app, only the 'purchased' playlist is showing. What do I do to get the genius playlist?????
Hi prefdave,
I apologize, I'm a bit unclear on the exact nature of your question. If you are talking about Genius playlists or Genius Mixes and syncing them to your iPod Touch, you may find the following articles helpful:
iPhone and iPod: Understanding Genius Mixes
iTunes 11 for Mac: Use Genius Shuffle, Genius playlists, or Genius Mixes
Regards,
- Brenden -
The sync function on my 3rd gen iPod Touch doesn't work properly. It won't sync all the podcasts I've downloaded, and it won't delete ones I've listened to and deleted on iTunes.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
IPod Touch 1st Generation doesn't work directly out of the box?
I just bought a first generation iPod touch and first things first I plug it into my PC. Nothing happens on the iPod and on iTunes I immediately get a message saying "iTunes has detected an iPod in recovery mode. You must restore it before it is usable with iTunes." So I hit OK and click yes to the message about restoring it to its factory settings, considering that's how it should be anyway since I had literally just taken it out of the box. I finally get a reaction from the iPod, and it's a solid white screen followed by the apple logo, and then for about 5 minutes iTunes says it's "prepaying the iPod for restore..." followed by the error message "The iPod "iPod" could not be restored, an unknown error occured. (1604)" Then the iPod disconnects from iTunes and proceeds to be frozen at the Apple logo screen. I have looked at all the troubleshooting walkthroughs and none of them work because I have never seen a screen on the iPod other than the Apple logo, it seems as though the only way to fix this is if I just take it back and get a replacement
Hello and Welcome to Apple Discussions.
Is the device brand new? - the Second Generation have been around for some time now so I hope you got a good price on it.
Have a read of this article which explains how to deal with the 1604 error:
http://support.apple.com/kb/TS1458
Let us know how you get on.
mrtotes -
The left side of My iPod Touch 4th Generation doesn't work
Th eleft side of my ipod touch stopped working
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My IPod touch 5th generation isn't working
Im not really sure what's wrong with my IPod. The screen is blank and wont turn off or do anything. The only thing that appers on the screen is when I push the volume button or take a screenshot. I tried plugging it in to a wall charger, but it wont do anything. It was working fine when i put it down but when i came back a few minutes later, it stopped working. Someone please help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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