The 'caps lock indicator immediately truns off when any key is pressed.

I have a 6 week old system.  When I press(turn on) the 'CAPS LOCK' key it does lite up .  However it reverts to lower case - and lite turns off, immediately when ANY OTHER key is touched on the keyboatd.
I ran the anti virus program  and it appeared to be fixed.  However it does the same thing today, even after I run the anti VIrus program(s) again.
Help!?.........

Hello alrprairie,
I understand you are having issues with your CAP LOCKS working on your computer. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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    Did someone help you today? Press the star on the left to thank them with a Kudo!
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    EduarddeKam wrote:
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