The capsule turns off every 4 hours

some days the capsule off repeatedly every 3 or 4 hours.
you have any suggestions? ...

What model and how old.. ??
By off you mean the LED is out.. does it seem to still be using power or is cold?
How do you restart it.. power off and on?
Basically if it is in warranty.. get it replaced.. it is a dud.

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