The catalog that you have selected is currently unavailable

Hi,
I am trying to display product catalog at sales transaction and I have made the following settings:
1. Created product catalog and indexed to TREX server--I can see the indexes at txn TREXADM and program TREX_RFC_AE_EXAMPLE
2. http://<hostname>:<port>/shopadmin/admin/xcm/init.do---created my own app conf.
3. http://<hostname>:<port>/shopadmin/shopadmin/init.do---created my web shop with the previously created product catalog
When I try to display the catalog;  "The catalog that you have selected is currently unavailable" error is displayed.
I have double checked my settings according note #980678.
Checked the Visual Admin settings as follows:
"Go to Cluster->Services->TREX Service and check the entry "nameserver.address". It should have "tcpip://<trex host name>:<name server port>. ex tcpip://mytrexserver:30201."
Does anyone has faced an issue like this?
Thanks..

Hi there,
Are you using staging for the product catalog?  If so then you need to activate the index.
Is the catalog and variant active also?
Otherwise check your xcm settings for the web app (b2b or b2c) so its set up for the right IMS settings.
Cheers
Andrew

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