The Categories tab on my iPad 2 will not pull up the categories and the Genius tabe does not pull up anything at all.  Any thoughts on what to do?

on my iPad 2, when I go into the iTunes store to look at apps, the categories tab will not pull up the categories list and therefore stays on my previous choice everytime and the Genius tab does not pull up anything. Please advise on how to fix.  Thanks.

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
     If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.    
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

Similar Messages

  • HT201412 my wifi button does not working / it looks grey and can not open it... and my some applications does not working too ... please help me ... I bought this I phone from Beirut/Lebanon and i live in Turkey...

    my wifi button does not working / it looks grey and can not open it... and my some applications does not working too ... please help me ... I bought this I phone from Beirut/Lebanon and i live in Turkey...

    Here you go:
    http://support.apple.com/kb/ts1559

  • When I click on the home(house) button my tabs become full/over 350 of them at once..and my home page does not come up.

    When I click on the "house" button, my tabs line fills up with addresses- over 350 of them and I still can not access my home page.

    Hello Salman.
    If you're certain that you have configured Firefox [http://support.mozilla.com/en-US/kb/How+to+set+the+home+page correctly], and it's still not working, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
    If you need support for one of your add-ons, you'll have to contact its author.

  • HT4623 I would like to update my ipad so I went into setting, general  and under general it does not have soft ware update - what should I do?

    I am trying to update my ipad, so I went into settings, general and looked for soft ware update and it is not there.  So where should I go to update my ipad?

    you only update over the air (on your ipad directly) if you have iOS 5 or later, and your profile says you've got 4.3.5
    you need to update by plugging your ipad into your computer that has itunes on it

  • HT4913 If I sign up for iTunes Match, and then turn the iTunes Match on my iPad, will my music library from the iPad that is not currently in iCloud move to the iCloud?

    I have a large music library on my iPad, that is not currently on iCloud or on my main PC. If I sign up for iTunes Match, and then turn the iTunes Match on my iPad, will the music library from the iPad that is not currently in iCloud move to the iCloud? Or will I loose all that music?

    Welcome to the Apple Community.
    Tap the song you wish to download.

  • Certain events in iPhoto will not sync to my iPad. No Error messages comes up and the photos themselves are ok. its like my ipad doesn't see them. Cause i can get some photos on there just not all.

    certain events in iPhoto will not sync to my iPad. No Error messages comes up and the photos themselves are ok. its like my ipad doesn't see them. Cause i can get some photos on there just not all. Photos are from the same camera and should all be in the same format.

    What is the file name of the video(s) you want to sync?
    Another way. You can use a USB flash drive & the camera connection kit.
    Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
    Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
    Secrets of the iPad Camera Connection Kit
    http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
     Cheers, Tom

  • Hi Apple friends, my question is regarding, the last iOS 6.1 upgrade, why it include the LTE 4G to the iPad4 and iPad Mini with Telcel in Mexcio, and Why it was not for the iPhone 5?, when Apple will enable this feature LTE 4G on the Iphone5 to Telcel?

    Hi Apple friends, my question is regarding, the last iOS 6.1 upgrade, why it include the LTE 4G to the iPad4 and iPad Mini with Telcel in Mexcio, and Why it was not for the iPhone 5?, when Apple will enable this feature LTE 4G on the Iphone5 to Telcel?

    And Apple won't tell you. All they will tell you is what countries are supported for LTE right now. You can express your interest to Apple via their feedback pages, if you wish:
    http://www.apple.com/feedback/iphone.html
    but you will not receive a reply. It may be waiting on Telcel to approve. They may not feel that their LTE network is robust enough to handle that much load yet. But I'm just guessing. We'll just have to wait and see what develops.
    Regads.

  • My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

    My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

    What exactlyare you seeing on the iPad's screen ? If it's the iTunes icon and a cable then that means that it's gone into recovery mode - you will need to connect it to your computer's iTunes and you should be able to use that to reset it back to factory defaults and you can then restore/resync your content to it.

  • HT4623 How do update my ipad 2 if my OS is prior to 5.0, it does not have the software update dropdown.

    How do I update my ipad 2 if my OS is prior to 5.0, it does not have the software dropdown

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
    Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
    How to Upgrade to iOS 7
    The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
    There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
    To upgrade using Wi-Fi:
    Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
        1.    Go into the iPad's Settings.
        2.    Locate and tap "General" from the menu on the left.
        3.    The second option from the top is "Software Update". Tap this to move into the update settings.
        4.    Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
        5.    Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
    To upgrade using iTunes:
    First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
    You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
    Now you are ready to begin the process:
        1.    If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
        2.    Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
        3.    After canceling the dialog box, iTunes should automatically sync with your iPad.
        4.    If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
        5.    After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
        6.    From the iPad screen, click on the Update button.
        7.    After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
        8.    After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
     Cheers, Tom

  • HT4623 After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source.  Anyone else having this problem, please advise on how to fix.

    After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source.  Anyone else having this problem, please advise on how to fix.

    IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note: Data will be lost

  • HT1430 My ipad mini is frozen in an app and the home button is stuck.  Pressing down on the sleep/wake button does not give me the red slider to turn the ipad off.  Is there any other way I can reset?

    My ipad mini is frozen in an app and the home button is stuck.  Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad?  Can I remove the battery? and then put it back in?

    barbarafromnl wrote:
      Can I remove the battery?
    No the battery is non removable.
    Try a Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • My computer suddenly decides not to work and turns on but does not go past the grey apple screen with the loading wheel.. it will not go to my desktop. What should i do?

    can somebody please help me fix this issue, i have been sitting at my computer all last night and this morning trying to figure it out. It could be the hardrive or anything really i just need to get it working. Alot of important things that need to be done using this computer and i am freaking out.
    My computer suddenly decides not to work and turns on but does not go past the grey apple screen with the loading wheel.. it will not go to my desktop. What should i do?

    Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
    Or if you are running 10.7 Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 partition.
    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
    If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
    If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

  • I have recently purchased the latest ipad. Got to say I am extremely dissapointed that it does not support Java or Flash which are platforms needed to do online business banking. I am now faced with ditching it and replacing it with a competitors product

    I have recently purchased the latest ipad. Got to say I am extremely dissapointed that it does not support Java or flash which are platforms needed to do online business banking. I am now faced with ditching an expensive toy for a competitors product that offers full business functionallity. Is there any way round this ? It seems extremely bad form on apples part not to support this or make it very clear of the products limitations at the time of purchase.

    Well, my bank has an app but the website does not use Flash or Java.  While my credit union doesn't have an app, their website doesn't require Flash or Java either.
    I pay all my bills online, bank, and access my brokerage accounts.  None of the sites I have encountered require Flash or Java.  Some government sites do require Flash so I use Photon, it's a browser that does Flash content very well.  So you might check out some alternatives browsers.
    Otherwise I suppose you will either dump you bank, your iPad, or just not do online banking. 

  • HT201342 I have set up my iCloud email address on my iPhone and iMac but it does not appear on my iPad.  Dies anyone else have the same problem?

    I have set up my iCloud email address on my iPhone and iMac but it does not appear in my iPad?  Any suggestions?

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team..

  • I ordered my new S5 online and after following the steps outlined in exact order, my old phone no longer works and the S5 will not authenticate.  Now I have no phone and I am becoming frustrating.

    I ordered my new S5 online and after following the steps outlined in exact order, my old phone no longer works and the S5 will not authenticate.  Now I have no phone and I am becoming frustrating.
    It downloaded all my contacts, photo's with no problem.  I called the number they gave me from my old phone and then turned it off.  I then put the sim card in and charged the phone.  I followed all the setup steps and no I cannot send any text or make any phone calls.  I get a message that they cannot authenticate my phone to dial #8899 but get the same message.

        Hello Notahappycamper1962
    Let's get that S5 up and running! I want you to love the S5! Is the old device powered off? What zip code are you in?
    I look forward to hearing from you and getting this addressed.
    JoeL_VZW
    Follow us on Twitter @VZWSupport

  • When I am on an Internet site, the iPad will suddenly flash a grey screen and then go to the home page". I then have to go back to safari and reopen my page. Anyone else have this trouble?

    When I am on an Internet site, my iPad will suddenly flash a grey screen and then go back to the home screen where I have to start Safari again and reopen my page. It does it frequently sometimes 3 times within 5 minutes. Anyone else have this trouble?  It is driving me crazy!

    Safari crash regularly
    https://discussions.apple.com/thread/2460899?tstart=30

Maybe you are looking for