The charger piece in my phone has fallen out.

Question

and, my phone is over a year old.
i'm a huge fan of blackberry & other rim products. but after this .. i'm afraid i'm going to have to change my mind if this is how flimsy their products are after a year.
i felt my blackberry would be durable and i was careful enough with it that it would last my 3 year contract with my phone provider. and if it's not able to do that .. i'm not sure i want to buy another one. especially if the warranty is only good up until a year. i honestly feel duped.
i have looked into quick fixes. paying someone to repair it (roughly $150) but that's out of my budget, buying a "battery charger" (where i remove the battery and charge it on the outlet) but that's inconvenient .. therefore, i'm looking for my warranty options but i don't think i have any.
(my phone provider and blackberry conveniently end their warranty after a year.)
does anyone know if certain products have been recalled and are still under warranty? will blackberry replace this for me for free or at discount?
i didn't even see this coming.

Answer 1

Hey ChristyMc,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Here are you current options:
1. Get the BlackBerry® Curve™ 9300 smartphone repaired from your network service provider.
2. Contact us directly for repair options at 1-877-255-2377 (there will be a cost).
3. Ask your network service provider for an exchange if possible.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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