The choices provided after pressing "file, devices" do not work. What do I do?

Product name is IPad 2 with 32 Gig storage capacity, software version 7.1.2. Using ITunes, when I press "file, devices" the resulting menu box doesn't function. If I press "backup" nothing happens. What should I do?

I assume that you are trying to backup and/or sync your iPad, but you really didn't say specifically. I always recommend, quitting everything, restarting everything and starting all over again.
Eject your iPad, quit iTunes, reboot your computer, and reset the iPad. Then try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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cor-el,
Thanks for your prompt reply. However, the sources you gave do not seem to apply exactly to my situation. I have attached some screenshots that show what the dialogue box looks like for a pdf download, and what my settings in the Apps panel of Options are. You will note in the first screenshot that I have checked the box to handle this file type automatically; however, the next time I try to download a file of that type, the same dialogue box appears looking exactly like the one shown, so checking the "automatic" option appears to do nothing. The files to be downloaded from my Gmail messages are not generic or altered file types - they are shown as pdf, doc, docx, etc. So while your intent was good, your post did not help. Thanks anyway.

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