The code i received in an email did not work to register my computer.
i received an email with a 4 digit code--8RCT. I tried to use that as a claim code. No go.
Hi there, it sounds like the code you quote in yuor post is a validation code for the ePrint mobile print app. If what you're trying to obtain is the printers claim code you can only do this by enabling web services from the printer front panel. If you let me know what your printer model is I can help you do that but all the latest HP web enabled printers have an ePrint button on the front panel, press that and follow any on screen instruction to get your claim code printed out. The printers ePrint claim code is a 12 character alphanumeric code.
Hope this information helps.
Best.
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If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.
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do a true clean install
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