The code you entered is not recognized as a valid code.

im unable to download the latest OS for my macbook pro I just bought.
I got the code from apple, but that is throughin out a an error stating not valid code.
Im unable to find an appropriate answer to this issue.
Let me know if the mac app store has a latest version that I need to update to be able to redeem.
im currently using mac OS X 10.7.3 and need to update to mountain lion.
I will appreciate your input to resolve this issue

Report the issue to Apple using the email form here  Apple - Support - Mac App Store - Contact Support

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