The computer I have synced with has died. My laptop says it is a different library. How do I get my old library on to my laptop?

as long as you do not have copies of your music (i.e. on an external HDD) or iTunes Match I fear the answer is: you won't.

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My daughters itouch is locked and the computer it was sync with has been replaced - what now?

My daughters itouch is locked - she forgot her password and the computer I used to sync has since been replaced - how do I get this thing unlocked?

You may need to put the iPad into recovery mode for it to be recognised by your computer's iTunes : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and re-sync your content to it.

HT4623 I have an iPod with iOS 4.2.1 and would like to up date version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?

I have an iPod with iOS 4.2.1 and would like to up date to version 5. The pc I normally sync with has XP operating system. So I can't up date to iTunes 10. And my iPod doesn't show the software update button shown in the article. What can I do?

You cannot update it if you can't get the latest version of iTunes. Actually, the latest version of iTunes will run in XP if you have Service Pack 2. Also, you posted in the iPad forum, and your profile shows you have an iPad, but in your post, you say it is an iPod. Is it an iPad or an iPod?

I just updated ios7 on my iphone 4s. i did back up to the computer. i have sync but i still cannot get my messages back

i just updated ios7 on my iphone 4s. i did back up to the computer. i have sync but i still cannot get my messages back

thanks, but something happened to Itunes while my iphone was updating and now itunes only has the backup after the iphone update

HT4972 how do I tell the ipod which computer I normally use? All of the computers i normally use to sync with tell me to use the computer I normally sync with?

how do I tell the ipod which computer I normally use? All of the computers i normally use to sync with tell me to use the computer I normally sync with?

Then those are not the syncing computers. You can manage music among different computers.
What computer did you setup your iPod on and do updates on/?That is usually the syncing computer.

My sent messages in outlook for mac suddenly stopped syncing with my iPhone and iPad, all other folders work correctly. How can I get them to start syncing again?

My sent messages in outlook for mac suddenly stopped syncing with my iPhone and iPad, all other folders work correctly. How can I get them to start syncing again?

You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
*Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
PDF files may also be found under another entry like Portable document.
*https://support.mozilla.org/kb/change-firefox-behavior-when-open-file

Want to update but desktop I sync with has died... & now replaced with a laptop

I replaced the computer I usually sync my iPad with, as it was getting on a bit. As a result I haven't syncronised the iPad for a long time. I have lots of apps and data within apps which i would like to keep.
I've had an idea which is;
Plug iPad into new laptop
Change it to manual sync & edit, to prevent it syncing and losing info
Backup the iPad on this laptop through iTunes
Then restore the iPad using iTunes on the laptop
Would this work?
Thanks in advance
Nick

That message means that you have to restore the iPad now. There was a problem with the update. So connect the iPad to your computer and restore your iPad.
You can read bout it here.
http://support.apple.com/kb/ht1414
If that does not work you will need recovery mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.

How to change the computer my ipod syncs with?

i got a new laptop;
my ipod (classic) and my iphone sync with the old laptop.
how do i change the sync settings so that my ipod and iphone would now sync to the new laptop?
i have windows xp in old and windows7 in new laptop..

follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

HT4061 The screen on my Iphone 5 has zoomed and it will not go small again. How can I get it back? I can not navigate on the page at all and I can not power down the phone.

The screen on my iphone 5 has zoomed and I can not navigate on the page. How can I reset it?

Then go to Settings/General/Accessibility and turn off Zoom.

When updating the new operating system, I accidentally backed up my phone onto my husband's iPhone. How do I get his old data back on his phone?

I can't find an option in iTunes to restore to a previous backup. I know I have done this one time before when we got a used iphone 3G at one point and I was able to go back and install his old data on the new phone. Now it is only coming up as my phone in itunes and it recognizes his phone as my phone even though his number is still saved on there. Any thoughts or suggestions? I know this has to be possible I just think I'm not looking in the right place.

Syncing does not backup photos.
Backing up only backs up the photos taken with the device but is not a solution to maintaining you precious photos.
It is the user's responsibility to copy the photos taken with the device off the device to the computer. Same goes for videos taken with the device.
Media on the device has never been included in a backup.
Sorry, but if you've lost the device (or it's been stolen) and you've failed to manage your data on the device, it is gone.

My iPad has only ios5 and says it is up to date, how do I get latest ios7 downloaded

How do I get ios7 downloaded onto my iPad
Settings says iOS 5 is latest update

Then yours is an iPad 1
steviej62 wrote:
my iPad Settings says iOS 5 is latest update
The iPad 1 can only go as far as iOS 5.1.1

HT1692 i can't find my sync button on itunes and my calendar from the computer is not syncing with my iphone 5?

I can't find my sync button in itunes and can't sync my calendar from my computer to my iphone 5?

There is a difference between the passcode and the sync key.<br />
The passcode allows to setup all sync parameters with a single code on other devices.<br />
To enter the sync key (and user name and password) you need to click on "I don't have the device with me" at the bottom of the "Add a Device" window (Click Connect).
* https://support.mozilla.com/kb/where-can-i-find-my-firefox-sync-key
* https://support.mozilla.com/kb/find-code-to-add-device-to-firefox-sync

How do you change the computer you normally sync with?

My friend is trying to get iOS 5 on his new computer but it wants to delete all his iPhone data. We already transfered his data. How can we update his iPhone without wiping his iPhone and using his old computer?

Plug it in and sync it.
The current data will be erased from the iphone and replaced with content form the new computer, so make sure that you have copied everything from your old computer to the new one.

TS4006 my iCal in my new MacBook Air doesn't sync with the iCal data in my iPad despite having it "checked" (ON) in the system preferences iCloud. what else do i have to do to activate the iCal and have sync with my iPad?

Issue: iCal
I can't sync the iCal in my new MacBook Air with the existing iCal in my iPad. I went to system preferences (settings) to iCloud and checked the iCal to enable it to sync to my existing iPad iCal. Still nothing happened. It's strange because i successfully synced my contacts doing the same thing. Is there anything I have to have my iCal activated in my new MacBook Air?

Welcome to the Apple Community.
First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings.

HT1212 The pc that I synced iPod with has died.

my daughter has forgotten the password for her ipod touch (approx 1 year old with camera).
in the meantime, the pc it was synced to has died.
I copied itunes folders from back up of old pc (on ext hdd) into iTunes folders on new laptop.
I connected iPod to new laptop and copied purchased apps from ipod.
itunes on laptop now looks like its got all her music and apps
i'm hoping to get the password reset on ipod without losing her apps and hopefully her photos & videos (on ipod only - not backed up) etc
Should I restore or use recovery mode or???
thanks for any help.

- Try connecting the iPod to the new computer and see if yo can do a backup. See:
iOS: How to back up
If you can then restore from backup. Note the backup does not included synced media like apps and music. You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
The apps have to be in your iTunes library when you restore from backup in order to have a place for the app data to go.
- If you can't, can you you copy the backup from the old computer? It is located here:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press theReturn key.
If you can then place it in the same location on the new computer and restoe from backup
- Otherwise you will have to restore to factry settings/new iPod.
- Place the iPod in recovery mode or DFU mode if requied to restore the iPod.

The computer I have synced with has died. My laptop says it is a different library. How do I get my old library on to my laptop?

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