"the computer is not authorized to play"

For some reason, a number of songs that I purchased on ITUNES a couple of years ago will not play now. They are in my ITUNES library but every time I go to play them, I get the message that "the computer is not authorized to play [Title]..." I then authorize the computer, it says "this computer is already authorized," then I try to play the song and I go back to the start. It is VERRRY frustrating.
The songs play on my IPOD but (a) not on my ITUNES, and (b) they do not appear on my newly purchased IPHONE after I downloaded my whole library.
Apple is trying to CHARGE ME for customer support and they can kiss my asss.
Please help.
Thanks.

Hey threeplovers,
Thanks for the question. It sounds like you are experiencing authorization issues with your content. Check out the following resources for helpful troubleshooting information:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
http://support.apple.com/en-us/HT203160
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
http://support.apple.com/en-us/TS1277
Thanks,
Matt M.

Similar Messages

"This computer is not authorized to play" (favorite song)

I opened iTunes and clicked on my favorite song, but I get this error message that the computer is not authorized to play the song. I've changed my Apple ID and password, but my favorite song won't play. Other songs on the playlist will play just fine, but my favorite song gets skipped over.
I got the same error message earlier today when I tried to play a movie trailer in the iTunes Store. I had to shut down my iMac and then switch it on again just to watch the trailer.
Anybody have any ideas?

I have the same problem! I purchased some music today from the iTunes Store and it skips over one of the songs I downloaded. I deauthorized and authorized my computer and it still gave me the error. Bit fed up with it at the moment!

"This computer is not authorized to play this song" How...?

This is the message that was displayed on a friend's computer when trying to play a song. A box then appeared with an email address, asking for the password. What method was this song put onto this computer if the computer is not authorized to play this song, that I assume was purchased from Itunes.

Not sure of your question. If you put songs that you have purchased from itunes on a friend's PC, then you have to authorize that PC in itunes to play them.

TS1389 when i changed my browser to IE 8, I am no longer able to play the songs I purchased. I keep getting a dialog box saying "this computer is not authorized to play this song. Would you like to authorize it? The box has an old apple ID . How do I get

I try to play the Itunes song I purchased. I have a new computer, another internet provider since I purchased the songs, and have switched to a new internet browser Internet Explorer 8. I keep getting a dialog box saying "this computer is not authorized to play the song. would you like to authorize it?
An old Apple ID popps up and I am asked for the old passwork which I no longer remember. I successfully changed to a new Apple ID and password.
when I enter that, a new dialog box appears, saying "this computer is already authorized." When I try to play the song the first box appears again,
I I go round over and over, with no success playing my songs. Can anybody out their resolve this? Thanks for any help

Were these songs purchased using another account?
" I opened a new iTunes account and copied the files to the new account. "
Do you mean to a new library?
Account is a user neame and password with which you purchase content.
A library is your collection of media.

TS1389 iTunes song won't play says it's says This computer is not authorized to play but the rest of the album works that I paid for

Bought an album on iTunes. One of the 27 tracks on the album won't play. Get a pop up window saying - "This computer is not authorized to play "All Time High". Would you like to authorize it?"
I sign in with my Apple ID and password and then I get the message saying "This computer is already authorized."
How can I play the track?

Click here and request assistance.
(71848)

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

Hi,
If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
Jim

Songs wont play because 'the computer is not authorized' ...??

Some of my songs won't play because 'the computer is not authorized' but when I authorize it, it says it's already authorsized??
Can anyone help with this? I tried deauthorizing the computer, but same thing.

Same problem. Not sure if it's since updated to Mavericks or iTunes updated. Must be one of the two as it has never happened before. Tried updating iTunes but still happens.
On one album I bought for example, it will only play certain songs; others it will tell me it needs authourising and then go ahead and tell me that it's already authourised. Fun.
Obviously this is a problem that has been happening for a long long time judging by previous discussions but yet to see any that had a solution!

My macbook pro is already authorized, but a purchased song from iTunes keeps stating that my computer is not authorized to play it. I enter my apple ID and password, upon which a window confirms that my computer is already authorized. Yet the song still w

My macbook pro is already authorized, but a purchased song from iTunes keeps stating that my computer is not authorized to play it. I enter my apple ID and password, upon which a window confirms that my computer is already authorized. Yet the song still won't play and continues to state that my computer is not authorized.

If you live in a country in which you are allowed to re-download purchased music delete the track from the library and the HDD and re-download it.

I purchased a song on this Mac, an authorized computer. I am now getting a message that this computer is not authorized to play the song. Why??

I purchased a song on this Mac, an authorized computer. I am now getting a message that this computer is not authorized to play the song. When I provide my username and password to authorize my computer, the song is still not authorized. Why?

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - http://support.apple.com/kb/ts1389. If your country permits re-downloads, delete the file and re-download.

HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

TS1389 I down loaded two songs one right after another and the second one keeps telling me that my computer is not authorized to play it

I downloaded two songs right after each other and the second one keeps telling me that my computer is not authorized to play it (I'm the only user). When I put in the information it told me that my computer is already authorized to play the song and a second computer is too. WHY?

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT203167 iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

In iTunes from the Store menu select Authorize This Computer.
Read here > http://support.apple.com/kb/HT1420
Not for iTunes 11: Press Alt to show the Menu Bar
Hope that helps

I cannot play a song I purchased. The message says the computer is not authorized. I deauthorized and reauthorized it and it still will not work. Should i delete the song and download it again?

The message says the computer is not authorized. I deauthorized and reauthorized it and it still will not work. Should i delete the song and download it again?

Should i delete the song and download it again?
Yes ... if just one song on an album is doing that, it usually means you've got a damaged file on your hands.

TS1424 I downloaded a song and it says my computer is not authorized to play it, but when I put in my apple id and password to authorize it it tells me this computer is already authorized! What do I do?

I downloaded a song from itunes and it says my computer is not authorized to play it, to authorized enter your apple id and password so I did, then it said that this computer was already authorized, but it still won"t let me play the song! What do I do?

Apparently not!! I am NOT happy about it either! I had always bought my mp3's from walmart.com (until they quit doing it) & ANY time I had a problem, they had it corrected in less than 5 minutes! Apple is a large enough company, that they should have an EASY to find support system. Having to post on here, WAITING for someone who MIGHT know how to fix it, is aggrevating!! I WILL NOT BE BUYING ANY MORE MUSIC FROM ITUNES & WILL BE GOING TO ANYTHING OTHER THAN AN APPLE PRODUCT!

When I'm trying to sync my iPad with iTunes on my MacBook Pro, i keep getting a message that certain recent purchases (TV shows) won't sync because the computer is not authorized. But, it IS authorized! What's going on here??

I've recently upgraded my iPad to OS 5 and I am running iTunes 10 on my MacBook Pro. For some unexplainable reason, I'm now getting a message that items (mainly TV shows I've purchased through iTunes) are not able to be downloaded because the computer is "not authorized." But the computer IS authorized. I follow the instructions to "authorize" it and, of course, I'm then told that the computer is already authorized! Still, the downloads won't sync.
Can anyone help me out with this?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

"the computer is not authorized to play"

Similar Messages

Maybe you are looking for