The connection to the server failed
How can I fixed
For the first time since I've had my 4S phone, I started getting this same message today when I attempt to open my email. I read one post which suggested moving messages to a "temp" folder, but I have no idea how to do this.
Similar Messages
-
My Yahoo email asks me daily for my email password or says the connection to the server failed. Is anyone having this problem currently? I noticed old messages in chat mentioned the same problem. I get into my Yahoo email fine on my desktop computer for several weeks without re entering a password. But the IPad does not seem to be connecting daily with Yahoo without putting a password in again.
So, I didn't change anything and now it is working better. I still get the odd error though.
I have a feeling this has something to do with the SSL update Apple released and it was their server side. -
I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason -
My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .
Hello there, Badboymbc.
The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI. I have also been receiving 'Cannot send mail, an error occurred while delivering this message.
Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
When I try to open my mail I get The connection to the server failed message.
Message appears when I try to retrieve my mail: Cannot get mail. The connection to the server failed.
Delete mail account and setup account again.
-
I set up a hotmail account and I got a message stating "the connection to the server failed" what do I need to do to get my email working
Do you have a good wifi connection?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I got an iPad mini over Christmas and have had no issues setting up/managing my email until yesterday. I've had my Exchange email working for almost a month, and yesterday I stopped getting emails and getting the error: "Cannot Get Mail. The connection to the server failed."
I tried resetting the device (multiple times) and deleting and recreating the Exchange account (multiple times). This is getting annoying because it worked fine up until yesterday. I'm not aware of any updates to the device, or any changes that have occurred since yesterday.Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
http://www.pcmag.com/article2/0,2817,2413283,00.asp
What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
I hope this helps. -
I am unable to receive email from hotmail. It is spinning with checking for email message. Some time it downloads old emails and then those emails disappears and redownloads. some times shows connection to the server failed. From laptop there are no issues with account or email. Any ideas?
Hi Friend,
Look at this discussion: https://discussions.apple.com/message/20830562?ac_cid=sa123456#20830562
You probably will think that discussion has not the same problem as you, but probably has your answer there.
So please have a look and try those solutions.
Hope it will be helpful -
Exchange Server Error - The connection to the server failed
Since two days ago, one of my GMAIL accounts on my iPhone stopped receiving emails. I use Exchange Server, and have been getting the following message: Cannot Get Mail. The connection to the server failed.
I have tried multiple things as stated over the forum(s) but nothing seems to be working. This is only affecting one account (the most important one!), while the remaining two GMAIL accounts on the same device are working fine.
Can someone tell me how to fix this problem and continue to receive emails using exchange server?
ThanksOK - 5 of us at work, all with iPhone 5's, all 32Gb. 2 of us can sign into Gmail using the Exchange Server with no problems, the other 3 (including me) cannot get emails to push. When set to push it comes up with "cannot get mail the connection to the server failed". (If set to Fetch then it does work) So we deleted all our accounts and the two that could connect with push tried it on our phones that wouldn't to see if it was a Gmail thing but they couldn't connect either - same message. I tried on on of the other phones and hey presto, it works! We are all running the same OS (iOS6.1.2) So it has to be device specific - what is going on here???? !!! Really, really hacking me off now - wish I'd never bought the bloody thing. Rapidly going off Apple...
-
i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
cannot get mail the connection to the server failed, what do i do now as i am not receiving any emails and my junk box is missing ?Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Cannot Get Mail - The connection to the server failed. iPhone 3GS & Hotmail
I've got an iPhone 3GS and I'm using Hotmail.
I'm geting the same error message over and over - "Cannot Get Mail - The connection to the server failed.". Out of the blue it started on my phone, but then the email worked again for a day after, and then quit working again. I've tried deleting and adding it as a new account. I tried to go back to what might have in-part caused the problem, and the only thing I had done over the weekend was to turn iCloud on and start backing up to it, but the e-mail did work after that for a couple days. I've tried a couple different Hotmail accounts to see if it was a corrupt e-mail in one account, but both accounts give me the same "Cannot Get Mail" response. Creating the "TEMP" folder on Hotmail and moving e-mails there did not work.
Could anyone spell out in layman's (non-IT) terms what I might be able to try?Who is the provider? Do you have two-step verification turned on? Did they change something on their end?
-
I have an iphone 5. Everytime i click on my hotmail icon is says...cannot get mail. The connection to the server failed. I have to hit ok a couple of times and then it downloads my messages. Also at the bottom the updated date is saying that it is june 4 not june 9th
i would suggest deleting and readding the mail account in settings > mail contacts calendars
-
i have signed in to my mail on my ipod but it keeps saying 'the connection to the server failed' and i cannot receive or send anything what should i do?
Did it work on the iPod before?
Can you access that mail account on other devices?
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
Is anyone getting this message when trying to access Yahoo Email? "Cannot Get Mail, The connection to the server failed?"
I have Yahoo mail (POP) account. Mine is working fine at present. I do occasionally get asked for password while sending mail. I have had your issue in the past and it usually clears up in a few hours. Sometimes I sign out and then back in and it starts working again.
-
What does Cannot get mail The connection to the server failed mean?
How can I access my mail - when I try a messages stating 'Cannot get mail - The connection to the server failed'
I dont know what to do!Usually there is not a password, SSL is set wrong, the server name is wrong, or the Port is wrong.
Go toSettings > Mail, Contacts,Calendars, then the Mail Account and see if the Incoming Server is some form of STP server specified, then that a password is set, and the if that is all correct go to Advanced and see how SSL is set.
Maybe you are looking for
-
I recently purchased an iphone and am trying to get the phone to sync with Outlook. I have been using Outlook for years, my last phone was a palm and I had hard sync capability. Trying to use Wi-Fi, and have also tried hard wired...when I create
-
The volume for "017_17.JPG" cannot be found
this keeps showing up on my Iphoto when I try to look at pictures and now it won't go away!! Help!!
-
Moving hard drive from iMac G5 to eMac 700Mhz
Hi, Hard drive in my eMac failed recently and on the top of that iMac G5 logic board stopped working (known problem). Now I wonder if I could move over iMac's hard drive (and Airport card) with 10.4 on it to my eMac. Is that possible? Or do I have to
-
Sending Acknowledgement back to webservice SOAP to File Scenario
I need to receive information from a webservice to a file for which I have configured Sender SOAP Adapter and file adapter to generate file. Now I need to send and acknowldegment to webservice back if File is generated successfully..How do I do it ?
-
Sub-Reports not working.
Hello, I am using crystal reports xi-r2 I am having trouble getting an on-demand sub-report to work. After much trouble I am able to get the sub-report to work in the designer but as soon as I publish the report and access it from the CRS. It stops w