The Connection Was Reset

Hi. I'm running the latest version of iTunes on a 2011 iMac. For about the last month, whenever I download a purchased TV show or movie and occasionally apps (esp Apple apps), I get a notice that there has been an error. There is no error number listed. It always says 'the connection was reset'. I have to either close iTunes and reopen or try the download again.
Sometimes it takes several times. This is getting quite tiresome and frustrating since I purchase a lot of TV seasons and movies. Is this a known issue and is it related to the newest version of iTunes. I would appreciate some guidance. I have made no changes to any hardware I'm using. Thanks!

If you're using Firefox, try Safari.

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  • Experiencing near-constant the connection was reset error.

    For about the last 3 months, I've had two seemingly-related problems: 1] "The connection was reset/interrupted" error; and 2] web pages loading in a primitive, odd-looking form. Both used to occur every once in a while, but now they're near-constant, to the point that doing anything online is at best a struggle and at worst impossible. The error is especially bad: makes it extremely difficult to reach a web page, load it completely, or do anything should I ever get there (searches, clicking links, etc.). Might be even worse with some sites than others, but it's hard to tell-- seems pretty bad wherever I go on the web. As far as I can tell, this started when I was still using Waterfox, and updated to 32.0.3; I recently switched back to Firefox in hopes of escaping it, but found the same thing happening there. I've tried the suggestions given in the forums (like clearing the cache, removing cookies, pressing Shift while reloading, pressing Ctrl + F5 [for Windows], etc.), as well as uninstalling and re-installing Waterfox, but nothing works. Since my own computer skills are modest at best, I've pretty much run out of troubleshooting options at this point. What I'm looking for is a solution to this, rather than just ways of coping with it. Does anyone know what's wrong and how to fix it? Will it be solved by the next Firefox update? And is there another browser you can recommend as a replacement for Firefox? I'm really at the end of my rope here; please help!
    As of 02/26/15, still having the same problem. I've tried scanning for malware (didn't find any) and configuring Windows firewall for Firefox (made no difference). I've noticed that there's a more accurate description for what I'm experiencing than the one I originally posted: web pages can rarely finish loading anymore, unless they're very short (and often not even then)-- if I wait for them to do so, the error usually occurs. Some are usable if I stop the loading process before the error shows up, but many (most?) won't work that way (not enough ever makes it onscreen). Seems like this site is largely unaffected, but places like rogerebert.com or TV Tropes are pretty much inaccessible to me now. Is anybody still interested in helping me solve this? Because I'm about ready to give up on Firefox for good at this point. Please save me from resorting to Google Chrome or, god forbid, Internet Explorer!

    ''iamjayakumars [[#answer-685843|said]]''
    <blockquote>
    What security software (firewall, anti-virus) do you have? <br>
    It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. <br>
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process. <br>
    See: <br>
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
    </blockquote>
    Re: my security software: I use Windows Firewall and Microsoft Security Essentials (also Malwarebytes Anti-Malware, if that helps).
    I've now tried the above link's instructions for configuring Windows Firewall to allow Firefox access. It may have helped slightly with the error (which seems to be happening a bit less often); however, the primitive-looking-web-page problem is if anything worse, pages are INCREDIBLY slow to load, and the error remains frequent (can't tell if this possible respite is just temporary, or even mere wishful thinking on my part). In any case, though, my original problem hasn't been solved yet.

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    Your plugins list shows two Flash plugins and other outdated plugin(s) with known security and stability risks.
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  • Firefox 10.0.2 - Error Message - The connection was reset

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    Do a malware check with several malware scanning programs on the Windows computer.
    Please scan with all programs because each program detects different malware.
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    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
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    Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
    Gateway M-6816
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    Lease Obtained: Mon Aug 09 16:58:11 2010
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  • Opening attachments gives the error : "The connection was reset. The connection to the server was reset

    Opening attachments gives the error : "The connection was reset. The connection to the server was reset. I tried clearing cookies and cache, but it doesnot work. 8 out of 10 times this is happenning. It's reproducible, and happening only after the latest update.

    A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
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    *https://support.mozilla.org/kb/Firewalls
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  • Error message : Problem loading page, the connection was reset...

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    Zwei IT-Experten haben sich das Problem angeschaut und haben aufgegeben.
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    Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
    Do a malware check with some malware scanning programs on the Windows computer.<br>
    Please scan with all programs because each program detects different malware.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
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    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • The connection was reset message only appearing on mozillas support and addons site

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    *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
    Do a malware check with several malware scanning programs on the Windows computer.<br>
    Please scan with all programs because each program detects different malware.<br>
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
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    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • "The connection was reset" errors ColdFusion 10

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    Very interesting ideas “you have”.  (That quoted part is a reference to the author’s use of “chickity china” as his forum name, for the sake of anyone who’s heard the classic audio clip of a phone prank. )
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    Message was edited by: Charlie Arehart I added comment on how the first download link refers to adding the URLRewrite tool, and how some may find that already installed.
    Message was edited by: Charlie Arehart Also edited the comment to indicate that when adding rules in the interface, you would choose to create a "blank rule" and an "inbound" one.

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  • The connection was reset while page was loading Error 101 help

    When loading certain websites, all browsers and all computers, I receive the following error message: "Error 101 (net ERR_CONNECTION_RESET) The connection was reset." & or: "The connection to the server was reset while the page was loading." Anybody know what this means?

    I'm not having problems wit visiting the link that you provided.
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  • When uploading photos to Photobucket or Imgur or select forums either nothing happens at all or I get the "connection was reset" error. I have no problem uploading photos to other forums and FB. Firewall disabled, Spyware Doctor OFF, UAC off. Win 7-64.

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    Hi Trond,
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    Regards,
    Srikishan

  • How to resolve "the connection was reset"error?

    ''Question duplicated; please continue at [/questions/1056868]''
    i was trying to load www.facebook.com and this is the error i get
    The connection was reset
    The connection to the server was reset while the page was loading.
    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer's network connection.
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    Clear the cache and remove cookies only from websites that cause problems.
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    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

  • "The Connection was reset" Error while attempting to load Hotmail

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  • Getting "The connection was reset" on several sites

    I just updated from FF21 to FF22. Immediately after doing so, I was unable to get into my Comcast email, the Google search page, Facebook, and even the Mozilla community. On some of them (such as Google and Facebook) I immediately got:
    The connection was reset
    The connection to the server was reset while the page was loading.
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    If you are unable to load any pages, check your computer's network
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    If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.
    On other sites (such as Comcast and Mozilla), I can access their home pages with no problem, but when I go to sign in I get that message. Obviously, I haven't tried every page in my bookmarks, but I've tried enough to know that I've got an inconsistent problem.
    I do not have this problem with Internet Explorer or Chrome (in fact, I'm using Chrome right now to access the Mozilla community, which adds yet another dimension to the definition of "irony".)
    I've tried, to the best of my limited technological ability, to apply the suggestions given in other threads, with no success. (And I'd really rather not have to reload scores of bookmarked pages individually if I can avoid it!)
    I have never had any problems with earlier FF versions (and I think I've been using them since about version 4). Is this a glitch with the new release? Should I go back to 21?

    I'm having this exact same problem and the pages linked are not helping. I've tried disabling ipv6 and the prefetch, clearing the cache and cookies, reinstalling, and checking for malware. What gives? I was using Firefox fine until I upgraded.

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