The Console has been disconnected. Close this window and re-launch the console to reconnect

Hello,
I am using Mobile Watch list 1.5.020000 (2434393) and when I try to connect a VM running Ubuntu 14.04 desktop with the VMware tooIs installed get this error message. I am running ESXi 5.5. I am not connecting through VPN and I am on the same network as the server. I can connect just fine through the vSphere client installed on a desktop machine. There have been several questions about this and no answer.
From reading the posts I have opened the following ports to no avail:
902
7331
7343
443
9443
I also tried to forward all of these ports to port 80 on the server but that did not work either.
Can anyone give me an answer?
Thank you,
Rob Durrance

Welcome to the Community,
From the given information - you are trying to open the console of VM via vSphere client but got an error message. However you are able to open the console via vSphere Web client. Is it correct?
Try below options to narrow down this issue:
Connect to vCenter and open vSphere client - check the VM console -     Note down the result
Connect to vCenter and open vSphere web client - check the VM console -     Note down the result
If both results are positive then it is working locally on vCenter with specific client version.
Then You need to check the Machine vSphere client version and install same version matching with vCenter and try to access the console.

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