The crash reporting setting not staying checked. Why?

When i am in the tools options settings and put a check mark in the send crash reports and then save, the next time i go in there it is unchecked. Any reason why? I have my settings to not remember any history at all. Any help will be appreciated.

When i am in the tools options settings and put a check mark in the send crash reports and then save, the next time i go in there it is unchecked. Any reason why? I have my settings to not remember any history at all. Any help will be appreciated.

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    Wed Mar 20 09:49:16 2013
    panic(cpu 3 caller 0xffffff80286b7e75): Kernel trap at 0xffffff80286e01d9, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff8063fee6a0, CR3: 0x00000002582be073, CR4: 0x00000000001606e0
    RAX: 0xffffff8063fee6a8, RBX: 0xffffff8240893710, RCX: 0x0000000000000038, RDX: 0x0000000000000000
    RSP: 0xffffff82408936a0, RBP: 0xffffff82408936e0, RSI: 0xffffff824089372d, RDI: 0xffffff8063fee6c5
    R8:  0xffffff8240893710, R9:  0x000000000000003a, R10: 0xffffff805166cc9e, R11: 0x0000000000000036
    R12: 0xffffff8063fee688, R13: 0x000000000000001d, R14: 0xffffff82572c9908, R15: 0xffffff8028cc5ec0
    RFL: 0x0000000000010246, RIP: 0xffffff80286e01d9, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff8063fee6a0, Error code: 0x0000000000000003, Fault CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff8240893340 : 0xffffff802861d626
    0xffffff82408933b0 : 0xffffff80286b7e75
    0xffffff8240893580 : 0xffffff80286cd3bd
    0xffffff82408935a0 : 0xffffff80286e01d9
    0xffffff82408936e0 : 0xffffff80288e80ce
    0xffffff82408937c0 : 0xffffff80288e8b9d
    0xffffff8240893950 : 0xffffff80288e8238
    0xffffff82408939e0 : 0xffffff80288f7f68
    0xffffff8240893c00 : 0xffffff8028710544
    0xffffff8240893c40 : 0xffffff80286ea66c
    0xffffff8240893cc0 : 0xffffff80286ea05e
    0xffffff8240893d80 : 0xffffff80286d8ca0
    0xffffff8240893f50 : 0xffffff80289e060a
    0xffffff8240893fb0 : 0xffffff80286cdc03
    BSD process name corresponding to current thread: backupd
    Mac OS version:
    12C3006
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
    Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
    Kernel slide:     0x0000000028400000
    Kernel text base: 0xffffff8028600000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 58747455067477
    last loaded kext at 58404858429327: com.apple.driver.AppleUSBTCKeyEventDriver 237.1 (addr 0xffffff7faaa17000, size 12288)
    last unloaded kext at 226072876447: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fa9832000, size 28672)
    loaded kexts:
    com.trusteer.driver.gakl_driver_2 1
    com.apple.driver.AppleUSBTCKeyEventDriver 237.1
    com.apple.iokit.IOBluetoothUSBDFU 4.1.2f9
    com.apple.driver.AppleUSBCDC 4.1.22
    com.apple.filesystems.afpfs 10.0
    com.apple.nke.asp_tcp 7.0.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AGPM 100.12.81
    com.apple.driver.ApplePlatformEnabler 2.0.6d1
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.filesystems.ntfs 3.10
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleHDA 2.3.5fc10
    com.apple.driver.AppleUpstreamUserClient 3.5.10
    com.apple.GeForce 8.0.6
    com.apple.driver.AppleMikeyDriver 2.3.5fc10
    com.apple.driver.AppleIntelHD4000Graphics 8.0.6
    com.apple.driver.AppleSMCLMU 2.0.3d0
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
    com.apple.driver.AppleMCCSControl 1.1.11
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.ApplePolicyControl 3.2.13
    com.apple.driver.AppleLPC 1.6.0
    com.apple.driver.AppleIntelFramebufferCapri 8.0.6
    com.apple.driver.AppleMuxControl 3.2.13
    com.apple.driver.AppleUSBTCButtons 237.1
    com.apple.driver.AppleUSBTCKeyboard 237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
    com.apple.driver.XsanFilter 404
    com.apple.driver.AppleUSBHub 5.5.0
    com.apple.iokit.IOAHCIBlockStorage 2.3.1
    com.apple.driver.AppleSDXC 1.4.0
    com.apple.driver.AirPort.Brcm4331 612.20.14
    com.apple.driver.AppleAHCIPort 2.5.1
    com.apple.driver.AppleUSBEHCI 5.5.0
    com.apple.driver.AppleUSBXHCI 1.5.1
    com.apple.driver.AppleEFINVRAM 1.7
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 1.7
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.7
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2
    com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
    com.apple.driver.DspFuncLib 2.3.5fc10
    com.apple.iokit.IOAudioFamily 1.8.9fc11
    com.apple.kext.OSvKernDSPLib 1.6
    com.apple.nvidia.nvGK100hal 8.0.6
    com.apple.NVDAResman 8.0.6
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
    com.apple.driver.AppleSMBusPCI 1.0.11d0
    com.apple.driver.AppleHDAController 2.3.5fc10
    com.apple.iokit.IOHDAFamily 2.3.5fc10
    com.apple.driver.AppleSMBusController 1.0.11d0
    com.apple.iokit.IOSurface 86.0.3
    com.apple.iokit.IOBluetoothFamily 4.1.2f9
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.driver.IOPlatformPluginFamily 5.3.0d47
    com.apple.driver.AppleGraphicsControl 3.2.13
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.3.6
    com.apple.iokit.IOGraphicsFamily 2.3.6
    com.apple.driver.AppleUSBMultitouch 237.3
    com.apple.iokit.IOUSBHIDDriver 5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
    com.apple.driver.AppleUSBMergeNub 5.5.0
    com.apple.driver.AppleUSBComposite 5.2.5
    com.apple.driver.AppleThunderboltNHI 1.6.3
    com.apple.iokit.IOThunderboltFamily 2.1.8
    com.apple.iokit.IOUSBUserClient 5.5.0
    com.apple.iokit.IO80211Family 510.4
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOAHCIFamily 2.3.1
    com.apple.iokit.IOUSBFamily 5.5.0
    com.apple.driver.AppleEFIRuntime 1.7
    com.apple.iokit.IOHIDFamily 1.8.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 344
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.21
    com.apple.driver.AppleACPIPlatform 1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    Tue Mar 19 01:46:01 2013
    panic(cpu 0 caller 0xffffff80244b7e75): Kernel trap at 0xffffff8024443ca1, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff805101ec88, CR3: 0x0000000026e9c000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff8045a077c0
    RSP: 0xffffff823c64bb50, RBP: 0xffffff823c64bb80, RSI: 0xffffff823c64bc28, RDI: 0xffffff8045a077b0
    R8:  0x0000000000000000, R9:  0x0000000000001000, R10: 0xffffff802484caf0, R11: 0x0000000000000000
    R12: 0xffffff805101ec80, R13: 0xffffff8045a077b0, R14: 0xffffff823c64bc28, R15: 0x0000000000000000
    RFL: 0x0000000000010282, RIP: 0xffffff8024443ca1, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff805101ec88, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff823c64b7f0 : 0xffffff802441d626
    0xffffff823c64b860 : 0xffffff80244b7e75
    0xffffff823c64ba30 : 0xffffff80244cd3bd
    0xffffff823c64ba50 : 0xffffff8024443ca1
    0xffffff823c64bb80 : 0xffffff80244435d2
    0xffffff823c64bc60 : 0xffffff80244245ed
    0xffffff823c64bc90 : 0xffffff80247ecf9d
    0xffffff823c64bcc0 : 0xffffff8024854033
    0xffffff823c64bd20 : 0xffffff7fa617383a
    0xffffff823c64bd90 : 0xffffff7fa61736ac
    0xffffff823c64bdc0 : 0xffffff7fa6173622
    0xffffff823c64bdf0 : 0xffffff7fa61744b4
    0xffffff823c64be20 : 0xffffff7fa5485b4b
    0xffffff823c64be40 : 0xffffff7fa54882f2
    0xffffff823c64be60 : 0xffffff7fa5488f9f
    0xffffff823c64be70 : 0xffffff7fa547bcc8
    0xffffff823c64be90 : 0xffffff7fa547bc26
    0xffffff823c64beb0 : 0xffffff802483ab88
    0xffffff823c64bf40 : 0xffffff8024835db5
    0xffffff823c64bf60 : 0xffffff802443dcde
    0xffffff823c64bfb0 : 0xffffff80244b2957
          Kernel Extensions in backtrace:
             com.apple.iokit.IOThunderboltFamily(2.1.8)[4D96DE51-7130-3537-8D48-50422A86D84F ]@0xffffff7fa547a000->0xffffff7fa552efff
             com.apple.driver.AppleThunderboltNHI(1.6.3)[D6BEDFF6-AD69-3222-AD95-61C8E276950 5]@0xffffff7fa616e000->0xffffff7fa6182fff
                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7fa55cb000
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa4a44000
                dependency: com.apple.iokit.IOThunderboltFamily(2.1.8)[4D96DE51-7130-3537-8D48-50422A86D84F ]@0xffffff7fa547a000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C3006
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
    Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
    Kernel slide:     0x0000000024200000
    Kernel text base: 0xffffff8024400000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 2149074572260
    last loaded kext at 536090136430: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7fa67a0000, size 28672)
    last unloaded kext at 128545614903: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fa5632000, size 28672)
    loaded kexts:
    com.trusteer.driver.gakl_driver_2 1
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AudioAUUC 1.60
    com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
    com.apple.filesystems.autofs 3.0
    com.apple.filesystems.ntfs 3.10
    com.apple.driver.AGPM 100.12.81
    com.apple.driver.ApplePlatformEnabler 2.0.6d1
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleHDA 2.3.5fc10
    com.apple.driver.AppleUpstreamUserClient 3.5.10
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
    com.apple.GeForce 8.0.6
    com.apple.driver.AppleMikeyDriver 2.3.5fc10
    com.apple.driver.AppleIntelHD4000Graphics 8.0.6
    com.apple.driver.AppleLPC 1.6.0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.ApplePolicyControl 3.2.13
    com.apple.driver.AppleIntelFramebufferCapri 8.0.6
    com.apple.driver.AppleSMCLMU 2.0.3d0
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleMCCSControl 1.1.11
    com.apple.driver.AppleMuxControl 3.2.13
    com.apple.driver.AppleUSBTCButtons 237.1
    com.apple.driver.AppleUSBTCKeyboard 237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
    com.apple.driver.XsanFilter 404
    com.apple.driver.AppleUSBHub 5.5.0
    com.apple.iokit.IOAHCIBlockStorage 2.3.1
    com.apple.driver.AppleSDXC 1.4.0
    com.apple.driver.AirPort.Brcm4331 612.20.14
    com.apple.driver.AppleAHCIPort 2.5.1
    com.apple.driver.AppleUSBEHCI 5.5.0
    com.apple.driver.AppleUSBXHCI 1.5.1
    com.apple.driver.AppleEFINVRAM 1.7
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 1.7
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.7
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2
    com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
    com.apple.driver.DspFuncLib 2.3.5fc10
    com.apple.iokit.IOAudioFamily 1.8.9fc11
    com.apple.kext.OSvKernDSPLib 1.6
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
    com.apple.nvidia.nvGK100hal 8.0.6
    com.apple.NVDAResman 8.0.6
    com.apple.driver.AppleHDAController 2.3.5fc10
    com.apple.iokit.IOHDAFamily 2.3.5fc10
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMBusPCI 1.0.11d0
    com.apple.iokit.IOSurface 86.0.3
    com.apple.iokit.IOBluetoothFamily 4.1.2f9
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.driver.IOPlatformPluginFamily 5.3.0d47
    com.apple.driver.AppleSMBusController 1.0.11d0
    com.apple.driver.AppleGraphicsControl 3.2.13
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.3.6
    com.apple.iokit.IOGraphicsFamily 2.3.6
    com.apple.driver.AppleUSBMultitouch 237.3
    com.apple.iokit.IOUSBHIDDriver 5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
    com.apple.driver.AppleUSBMergeNub 5.5.0
    com.apple.driver.AppleUSBComposite 5.2.5
    com.apple.driver.AppleThunderboltNHI 1.6.3
    com.apple.iokit.IOThunderboltFamily 2.1.8
    com.apple.iokit.IOUSBUserClient 5.5.0
    com.apple.iokit.IO80211Family 510.4
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOAHCIFamily 2.3.1
    com.apple.iokit.IOUSBFamily 5.5.0
    com.apple.driver.AppleEFIRuntime 1.7
    com.apple.iokit.IOHIDFamily 1.8.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 344
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.21
    com.apple.driver.AppleACPIPlatform 1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    Mon Mar 18 23:59:54 2013
    panic(cpu 0 caller 0xffffff802f2b7e75): Kernel trap at 0xffffff802f2431be, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff8054933d88, CR3: 0x0000000116402050, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0xffffff80507397b0, RCX: 0x0000000000000007, RDX: 0x0000000000000006
    RSP: 0xffffff8202a13eb0, RBP: 0xffffff8202a13f80, RSI: 0xffffff8054933d80, RDI: 0xffffff80507397c0
    R8:  0xffffff802f8bec60, R9:  0x7fffffffffffffff, R10: 0xffffff8054647ab0, R11: 0x00000000ffffff80
    R12: 0xffffff802f8bebe8, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8054933d80
    RFL: 0x0000000000010206, RIP: 0xffffff802f2431be, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff8054933d88, Error code: 0x0000000000000003, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff8202a13b50 : 0xffffff802f21d626
    0xffffff8202a13bc0 : 0xffffff802f2b7e75
    0xffffff8202a13d90 : 0xffffff802f2cd3bd
    0xffffff8202a13db0 : 0xffffff802f2431be
    0xffffff8202a13f80 : 0xffffff802f5b9d0e
    0xffffff8202a13fb0 : 0xffffff802f2b2957
    BSD process name corresponding to current thread: imklaunchagent
    Mac OS version:
    12C3006
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
    Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
    Kernel slide:     0x000000002f000000
    Kernel text base: 0xffffff802f200000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 21633937908407
    last loaded kext at 3568560633834: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7fb15c3000, size 348160)
    last unloaded kext at 153102219380: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fb0432000, size 28672)
    loaded kexts:
    com.trusteer.driver.gakl_driver_2 1
    com.apple.filesystems.afpfs 10.0
    com.apple.nke.asp_tcp 7.0.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AudioAUUC 1.60
    com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
    com.apple.filesystems.autofs 3.0
    com.apple.filesystems.ntfs 3.10
    com.apple.driver.AGPM 100.12.81
    com.apple.driver.ApplePlatformEnabler 2.0.6d1
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleHDA 2.3.5fc10
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleMikeyDriver 2.3.5fc10
    com.apple.GeForce 8.0.6
    com.apple.driver.ApplePolicyControl 3.2.13
    com.apple.driver.AppleUpstreamUserClient 3.5.10
    com.apple.driver.AppleMuxControl 3.2.13
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
    com.apple.driver.AppleIntelHD4000Graphics 8.0.6
    com.apple.driver.AppleIntelFramebufferCapri 8.0.6
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleLPC 1.6.0
    com.apple.driver.AppleMCCSControl 1.1.11
    com.apple.driver.AppleSMCLMU 2.0.3d0
    com.apple.driver.AppleUSBTCButtons 237.1
    com.apple.driver.AppleUSBTCKeyboard 237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
    com.apple.driver.XsanFilter 404
    com.apple.driver.AppleUSBHub 5.5.0
    com.apple.iokit.IOAHCIBlockStorage 2.3.1
    com.apple.driver.AppleSDXC 1.4.0
    com.apple.driver.AirPort.Brcm4331 612.20.14
    com.apple.driver.AppleAHCIPort 2.5.1
    com.apple.driver.AppleUSBEHCI 5.5.0
    com.apple.driver.AppleUSBXHCI 1.5.1
    com.apple.driver.AppleEFINVRAM 1.7
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 1.7
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.7
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2
    com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
    com.apple.iokit.IOSurface 86.0.3
    com.apple.driver.DspFuncLib 2.3.5fc10
    com.apple.iokit.IOAudioFamily 1.8.9fc11
    com.apple.kext.OSvKernDSPLib 1.6
    com.apple.iokit.IOBluetoothFamily 4.1.2f9
    com.apple.nvidia.nvGK100hal 8.0.6
    com.apple.NVDAResman 8.0.6
    com.apple.driver.AppleGraphicsControl 3.2.13
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
    com.apple.driver.AppleSMBusPCI 1.0.11d0
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.3.0d47
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.3.6
    com.apple.driver.AppleSMBusController 1.0.11d0
    com.apple.driver.AppleHDAController 2.3.5fc10
    com.apple.iokit.IOHDAFamily 2.3.5fc10
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.iokit.IOGraphicsFamily 2.3.6
    com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
    com.apple.driver.AppleUSBMultitouch 237.3
    com.apple.iokit.IOUSBHIDDriver 5.2.5
    com.apple.driver.AppleUSBMergeNub 5.5.0
    com.apple.driver.AppleUSBComposite 5.2.5
    com.apple.driver.AppleThunderboltNHI 1.6.3
    com.apple.iokit.IOThunderboltFamily 2.1.8
    com.apple.iokit.IOUSBUserClient 5.5.0
    com.apple.iokit.IO80211Family 510.4
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOAHCIFamily 2.3.1
    com.apple.iokit.IOUSBFamily 5.5.0
    com.apple.driver.AppleEFIRuntime 1.7
    com.apple.iokit.IOHIDFamily 1.8.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 344
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.21
    com.apple.driver.AppleACPIPlatform 1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    Interval Since Last Panic Report:  12760 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    38D1964A-078F-2DEB-B085-C6948E54E56B
    Mon Mar 18 17:47:41 2013
    panic(cpu 0 caller 0xffffff80050b7e75): Kernel trap at 0xffffff80050ace07, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff803dd7e608, CR3: 0x0000000007a9c000, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0xffffff80377e8c30, RCX: 0x0000000003000000, RDX: 0xffffff803dd7e600
    RSP: 0xffffff82331fbae0, RBP: 0xffffff82331fbae0, RSI: 0x0000000000000000, RDI: 0xffffff803dd7e600
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff80056bdc26, R11: 0x00000000ffffff01
    R12: 0x0000000000000000, R13: 0xffffff803dd7e600, R14: 0x0000000000080000, R15: 0x0000000000000001
    RFL: 0x0000000000010202, RIP: 0xffffff80050ace07, CS:  0x0000000000000008, SS:  0x0000000000000000
    Fault CR2: 0xffffff803dd7e608, Error code: 0x0000000000000003, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff82331fb780 : 0xffffff800501d626
    0xffffff82331fb7f0 : 0xffffff80050b7e75
    0xffffff82331fb9c0 : 0xffffff80050cd3bd
    0xffffff82331fb9e0 : 0xffffff80050ace07
    0xffffff82331fbae0 : 0xffffff800508301c
    0xffffff82331fbe00 : 0xffffff8005084545
    0xffffff82331fbe20 : 0xffffff8005452651
    0xffffff82331fbe60 : 0xffffff7f86f4ff1c
    0xffffff82331fbe80 : 0xffffff7f86f28829
    0xffffff82331fbed0 : 0xffffff7f86f26234
    0xffffff82331fbef0 : 0xffffff80054466e8
    0xffffff82331fbf30 : 0xffffff80054451ea
    0xffffff82331fbf80 : 0xffffff8005445319
    0xffffff82331fbfb0 : 0xffffff80050b2957
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHD4000Graphics(8.0.6)[D401EED9-AE06-3A4D-A8A0-606AA9 73C8D5]@0xffffff7f86f22000->0xffffff7f86f8dfff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f85644000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[6A1A36AC-2F79-34AF-A162-A97FE16705E3]@0xff ffff7f856c5000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[2E420A99-8DBF-3C1D-AE39-75B7EE4D5C1E]@0 xffffff7f85682000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12C3006
    Kernel version:
    Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
    Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
    Kernel slide:     0x0000000004e00000
    Kernel text base: 0xffffff8005000000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 13040378338446
    last loaded kext at 7576713249063: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f8740d000, size 28672)
    last unloaded kext at 361319334933: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7f86232000, size 28672)
    loaded kexts:
    com.trusteer.driver.gakl_driver_2 1
    com.apple.filesystems.afpfs 10.0
    com.apple.nke.asp_tcp 7.0.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.filesystems.ntfs 3.10
    com.apple.driver.AGPM 100.12.81
    com.apple.driver.ApplePlatformEnabler 2.0.6d1
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleHDA 2.3.5fc10
    com.apple.driver.AppleIntelHD4000Graphics 8.0.6
    com.apple.driver.AppleMikeyDriver 2.3.5fc10
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleIntelFramebufferCapri 8.0.6
    com.apple.driver.AppleLPC 1.6.0
    com.apple.GeForce 8.0.6
    com.apple.driver.AppleMuxControl 3.2.13
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.ApplePolicyControl 3.2.13
    com.apple.driver.AppleUpstreamUserClient 3.5.10
    com.apple.driver.AppleMCCSControl 1.1.11
    com.apple.driver.AppleSMCLMU 2.0.3d0
    com.apple.driver.AppleUSBTCButtons 237.1
    com.apple.driver.AppleUSBTCKeyboard 237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
    com.apple.driver.XsanFilter 404
    com.apple.driver.AppleUSBHub 5.5.0
    com.apple.iokit.IOAHCIBlockStorage 2.3.1
    com.apple.driver.AppleSDXC 1.4.0
    com.apple.driver.AirPort.Brcm4331 612.20.14
    com.apple.driver.AppleAHCIPort 2.5.1
    com.apple.driver.AppleUSBEHCI 5.5.0
    com.apple.driver.AppleUSBXHCI 1.5.1
    com.apple.driver.AppleEFINVRAM 1.7
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 1.7
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.7
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2
    com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
    com.apple.driver.DspFuncLib 2.3.5fc10
    com.apple.iokit.IOAudioFamily 1.8.9fc11
    com.apple.kext.OSvKernDSPLib 1.6
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.3.0d47
    com.apple.nvidia.nvGK100hal 8.0.6
    com.apple.driver.AppleHDAController 2.3.5fc10
    com.apple.iokit.IOHDAFamily 2.3.5fc10
    com.apple.driver.AppleSMBusPCI 1.0.11d0
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IOSurface 86.0.3
    com.apple.iokit.IOBluetoothFamily 4.1.2f9
    com.apple.driver.AppleGraphicsControl 3.2.13
    com.apple.driver.AppleSMBusController 1.0.11d0
    com.apple.NVDAResman 8.0.6
    com.apple.iokit.IONDRVSupport 2.3.6
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.iokit.IOGraphicsFamily 2.3.6
    com.apple.driver.AppleUSBMultitouch 237.3
    com.apple.iokit.IOUSBHIDDriver 5.2.5
    com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
    com.apple.driver.AppleUSBMergeNub 5.5.0
    com.apple.driver.AppleUSBComposite 5.2.5
    com.apple.driver.AppleThunderboltNHI 1.6.3
    com.apple.iokit.IOThunderboltFamily 2.1.8
    com.apple.iokit.IOUSBUserClient 5.5.0
    com.apple.iokit.IO80211Family 510.4
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOAHCIFamily 2.3.1
    com.apple.iokit.IOUSBFamily 5.5.0
    com.apple.driver.AppleEFIRuntime 1.7
    com.apple.iokit.IOHIDFamily 1.8.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 344
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.21
    com.apple.driver.AppleACPIPlatform 1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    System Profile:
    Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f32
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.14)
    Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM512E, 500.28 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 4

    The only thing that I see in common is this non-Apple kernel extension:
    com.trusteer.driver.gakl_driver_2 1
    Do you know what it is or what it's for? Try finding it (usual place to look is root System>Library>Extensions, but it could be anywhere) and dragging it to the Desktop and then restarting without it loading. Still having kernel panics? Call back...
    Clinton

  • Updated to latest version and now always crashing. Won't open now and won't send the crash report. What do I do?

    This is what the crash report has under details:
    AdapterDeviceID: 0x0416
    AdapterDriverVersion: 10.18.10.3412
    AdapterSubsysID: 1977103c
    AdapterVendorID: 0x8086
    Add-ons: %7BF53C93F1-07D5-430c-86D4-C9531B27DFAF%7D:1.0.0.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:36.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.7,gmailnoads%40mywebber.com:4.28
    AvailablePageFile: 4624433152
    AvailablePhysicalMemory: 3425042432
    AvailableVirtualMemory: 3744272384
    BIOS_Manufacturer: Insyde
    BlockedDllList:
    BreakpadReserveAddress: 51707904
    BreakpadReserveSize: 67108864
    BuildID: 20150222232811
    CrashTime: 1425183947
    EMCheckCompatibility: true
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1425002300
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0416, AdapterSubsysID: 1977103c, AdapterDriverVersion: 10.18.10.3412
    D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 6105
    ShutdownProgress: quit-application
    StartupTime: 1425183782
    SystemMemoryUsePercentage: 46
    Theme: classic/1.0
    Throttleable: 1
    TotalPageFile: 8098750464
    TotalPhysicalMemory: 6353920000
    TotalVirtualMemory: 4294836224
    URL:
    User32BeforeBlocklist: 1
    Vendor: Mozilla
    Version: 36.0
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
    RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    RSVP TCP Service Provider : 2 : 1 :
    RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 2 : 2 :
    useragent_locale: en-US
    This report also contains technical information about the state of the application when it crashed.

    I haven't yet tried the safe mode but I can.
    I did the Windows update in the earlier reply and there were some updates. Those were installed and the computer restarted.
    I have had Flash player crashes for some time. In my Plug-in Add-ons, I have two versions of Flash player, the newest one and an older 15 one. I have the older one set to never activate. The problem is the new one also keeps going disabled.
    When I have tried to just update the Flash Player, I am never able to exit Firefox. I try closing the tabs and going to the Exit icon. It will keep telling me Firefox is not closed and it can't continue.
    I tried to Uninstall the flash player in that program, and it is the same thing. It will not uninstall with Firefox open and nothing I try will allow it.
    It is interesting that I tried to import my bookmarks to IE since this problem and it doesn't even recognize there being a Firefox browser.
    Please tell me step-by-step how to do the two other suggestions in the earlier reply. These are regarding the Flash player.
    Firefox is still crashing.
    Thanks,
    Karen

  • Firefox crashes when opening and the crash report I get is Firefox 3.6.3 Crash Report [@ strlen | nspr4.dll@0x15f9f ].

    == Issue
    ==
    Firefox is crashing or closing unexpectedly
    == Description
    ==
    Firefox 3.6.3 crashes when opening and the Crash Report [[@ strlen nspr4.dll@0x15f9f ]. It was working perfectly fine and the last three days, I am having difficulty in opening firefox. It crashes with the above crash report every time I open. I came across the bad image error and did a clean reinstall multiple times and that did not help. I have firebug and firecookies as an addon.
    == Crash ID(s)
    ==
    bp-5972b384-791f-4667-b3cb-051812100504
    == Firefox version
    ==
    3.6
    == Operating system
    ==
    windows XP
    == User Agent
    ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5
    == Plugins installed
    ==
    firebug and firecookie

    Usually doesn't immediately crash, although that happens also. Usually hangs, then crashes.
    Addons are WHY I use Firefox when it works. I am NOT on the bleeding edge any longer. I could go back to boring, boring, Chrome.

  • Firefox 10.1 crash reporter will not go away? Suggestions?

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    Using System restore can cause your Firefox installation to get corrupted because not all files are restored, so be careful with doing a System Restore.<br />
    You will have to reinstall Firefox and remove the Firefox program folder (C:Program FilesMozilla Firefox) before reinstalling a freshly downloaded Firefox copy.
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible.
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    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
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    *http://kb.mozillazine.org/Profile_folder_-_Firefox
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    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Firefox keeps crashing. Here are the crash reports: bp-d5d4e360-cc6f-4313-85fc-0cc6621305305/30/201311:08 AMbp-c3374347-3873-4fb2-86b7-be3f021305305/30/201310:3

    Firefox keeps crashing. The only way I can open window is in safe mode. Here are the crash reports:
    <pre><nowiki>
    bp-d5d4e360-cc6f-4313-85fc-0cc6621305305/30/201311:08 AM
    bp-c3374347-3873-4fb2-86b7-be3f021305305/30/201310:34 AM
    bp-39eb4414-78bd-4a33-ade3-3acd521305305/30/201310:33 AM
    bp-7c3de68c-5acf-44cf-b448-07ac021305305/30/201310:33 AM
    bp-031ea915-70bb-4a2a-8433-08d0321305305/30/201310:33 AM</nowiki></pre>

    Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.
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    You can also try to uninstall Windows update KB2670838 if you have this update.
    *http://support.microsoft.com/kb/2670838
    Try to disable hardware acceleration in Firefox.
    *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://hacks.mozilla.org/2010/09/hardware-acceleration/

  • Firefox will no open at all it just bounces on the dock a few times and does nothing. Also the crash reporter crashes.

    when the crash reporter crashes im given this message.
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    There is no crash id.
    when I try to open fire fox i do not get any messages or anything it just doesnt open.

    Try the procedures in the [[Firefox will not start]] article.

  • My Mozzilla crashed: "We're Sorry....Firefox had a problem..." I download the new version and it is still giving me the crash report.

    My Mozzilla crashed: "We're Sorry....Firefox had a problem..." I download the new version and it is still giving me the crash report.
    I tried to loading in "safe mode" but I still could not open Firefox.
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    It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    * Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
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