The crash reporting setting not staying checked. Why?
When i am in the tools options settings and put a check mark in the send crash reports and then save, the next time i go in there it is unchecked. Any reason why? I have my settings to not remember any history at all. Any help will be appreciated.
When i am in the tools options settings and put a check mark in the send crash reports and then save, the next time i go in there it is unchecked. Any reason why? I have my settings to not remember any history at all. Any help will be appreciated.
Similar Messages
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Set time automatic does not stay checked
Just as the title says, the check box in the system prefs will not stay checked. I "Lock" the settings and when revisiting the setting after a reboot, it is unchecked and the time is still wrong.
What do I need to do??
ThanksIs this after any reboot? Do you have Windows installed through BootCamp?
First thing to try is another user account. Create a new one if necessary and see if your settings save properly. You may want to turn off "automatic login" if that's currently active.
~Lyssa -
Everytime I start up my PC and open Firefox, the crash report will appear. The crash report does not appear subsequently, it only appears when I first open Firefox. I do not seem to have problems when using Firefox otherwise, though I do get new Firefox windows opening and showing me spam.
== Crash ID(s) ==
1d19f5b9-25db-4f39-9948-447622100518http://crash-stats.mozilla.com/report/index/1d19f5b9-25db-4f39-9948-447622100518
Norton's Intrusion prevention system is causing the crash. You could try updating Norton. If that doesn't work you could try to disable Norton Intrusion prevention
[[Troubleshooting extensions and themes]]
To make sure, you can disable all add-ons in [[Safe Mode]] -
I can't upload Mozilla Foxfire internet, an error message shown Crash, I sent the crash report but not happen. Also look at the crash report detail, I'm should were the crash started and don't no how to correct the problem
== This happened ==
Every time Firefox opened
== may 18 2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; (R1 1.6); InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)Firefox will not open. I have the message "Firefox crashed" and a statement that Firefox will restore my tabs and send me a message, neither of which has happened.
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Firefox is crashing every time I have my MSN email account up. (Since I use it for business, that's many times per day.) It seems to coincide with hotmail's latest update where the email is checked and downloaded to the inbox automatically. Then when it asks me if I want to send the crash report to Firefox, I select yes and it tells me it had trouble sending the report. Is anyone else having this problem? Is there a setting I can change? I can't seem to keep my email account up for more than 10 minutes.
p.s if you're reading this Microsoft, it's still not bad enough to make me to go back to Internet Explorer!Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple menu (top left in your screen) then click: Software Update ...
Carolyn -
I'm using XP sp3, fully patched with the current version of firefox 3. 6.12. I have 4 gb memory and a 250 gb hard drive. Most of which is all free, so I have lots of memory and hard drive space. I was using firefox and everything was working fine. I shut it down and when I went back later, it would not open at all. I've uninstalled and reinstalled, renamed the user acct, followed all directions I could find and firefox will not open. I've run all kinds of scans on my computer for viruses or malware and found nothing. Everytime I try to open firefox, I get the crash reporter and it will not open at all. I would appreciate some help. I don't know what else to try. I use firefox as my default browser.
hello, this crash is caused by Websense Endpoint security software that is running on the system. please try to install all the updates for this program that are available...
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My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is turned off.. Any ideas?
Thanks Rudegar,
I only synch and do not stream off of my 1st Gen AppleTV
I will try with ethernet but will be a pain in the butt if i can not fix it with wifi for long term fix
I may end up trying to do a named IP address vs DHCP for this appleTV (not sure if i can do both and do not want to remove DHCP as i have a bunch of sensors and other devices that I prefer to dynamically add to the network via DHCP vs. assign each one
Will keep working on other fix options (factory reset, etc.)
Thanks again -
When I create a reminder the date/time will not stay attached to the reminder. It initially sets then drops off. Any ideas?
Sounds like we have a similar problem. Four days ago I was playing music through a wireless Bose speaker via bluetooth and everything was fine. Then I was texting while listening and got 2 texts about the same time as I was typing one and my phone went black. I pushed the home button and it worked, went into my texts and all were there. However ever since then the time isn't right, so it can't keep time no matter what I do. The bluetooth works only at times, the wifi keeps jumping on and off, sometimes my data won't work and the other day I couldn't even turn it off, so had to wait until it died. The battery life display at that moment wasn't correct either. Took to Verizon, they couldn't help. Suggested a factory reset, which I did last night and still the same issues! One day I couldn't even text my husband on his iPhone. Just wouldn't work at all. Did everything suggest and still not good. Seems like after stalking these pages today a lot of people are having this problem in Dec/Jan and of course also I'm 3 weeks out of my 1 year warranty and so were many others, by days. Very strange, and all on the 5C. What did you do? Is it working now?
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Macbook pro crashing all the time, please check the crash reports.
my macbook pro is crashing once a day now. Can anyone see anything obvious in the crash reports.
Thanks
Wed Mar 20 09:49:16 2013
panic(cpu 3 caller 0xffffff80286b7e75): Kernel trap at 0xffffff80286e01d9, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8063fee6a0, CR3: 0x00000002582be073, CR4: 0x00000000001606e0
RAX: 0xffffff8063fee6a8, RBX: 0xffffff8240893710, RCX: 0x0000000000000038, RDX: 0x0000000000000000
RSP: 0xffffff82408936a0, RBP: 0xffffff82408936e0, RSI: 0xffffff824089372d, RDI: 0xffffff8063fee6c5
R8: 0xffffff8240893710, R9: 0x000000000000003a, R10: 0xffffff805166cc9e, R11: 0x0000000000000036
R12: 0xffffff8063fee688, R13: 0x000000000000001d, R14: 0xffffff82572c9908, R15: 0xffffff8028cc5ec0
RFL: 0x0000000000010246, RIP: 0xffffff80286e01d9, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8063fee6a0, Error code: 0x0000000000000003, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8240893340 : 0xffffff802861d626
0xffffff82408933b0 : 0xffffff80286b7e75
0xffffff8240893580 : 0xffffff80286cd3bd
0xffffff82408935a0 : 0xffffff80286e01d9
0xffffff82408936e0 : 0xffffff80288e80ce
0xffffff82408937c0 : 0xffffff80288e8b9d
0xffffff8240893950 : 0xffffff80288e8238
0xffffff82408939e0 : 0xffffff80288f7f68
0xffffff8240893c00 : 0xffffff8028710544
0xffffff8240893c40 : 0xffffff80286ea66c
0xffffff8240893cc0 : 0xffffff80286ea05e
0xffffff8240893d80 : 0xffffff80286d8ca0
0xffffff8240893f50 : 0xffffff80289e060a
0xffffff8240893fb0 : 0xffffff80286cdc03
BSD process name corresponding to current thread: backupd
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000028400000
Kernel text base: 0xffffff8028600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 58747455067477
last loaded kext at 58404858429327: com.apple.driver.AppleUSBTCKeyEventDriver 237.1 (addr 0xffffff7faaa17000, size 12288)
last unloaded kext at 226072876447: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fa9832000, size 28672)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.apple.driver.AppleUSBTCKeyEventDriver 237.1
com.apple.iokit.IOBluetoothUSBDFU 4.1.2f9
com.apple.driver.AppleUSBCDC 4.1.22
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.6
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleMuxControl 3.2.13
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.5.0
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.NVDAResman 8.0.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Tue Mar 19 01:46:01 2013
panic(cpu 0 caller 0xffffff80244b7e75): Kernel trap at 0xffffff8024443ca1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff805101ec88, CR3: 0x0000000026e9c000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff8045a077c0
RSP: 0xffffff823c64bb50, RBP: 0xffffff823c64bb80, RSI: 0xffffff823c64bc28, RDI: 0xffffff8045a077b0
R8: 0x0000000000000000, R9: 0x0000000000001000, R10: 0xffffff802484caf0, R11: 0x0000000000000000
R12: 0xffffff805101ec80, R13: 0xffffff8045a077b0, R14: 0xffffff823c64bc28, R15: 0x0000000000000000
RFL: 0x0000000000010282, RIP: 0xffffff8024443ca1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff805101ec88, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff823c64b7f0 : 0xffffff802441d626
0xffffff823c64b860 : 0xffffff80244b7e75
0xffffff823c64ba30 : 0xffffff80244cd3bd
0xffffff823c64ba50 : 0xffffff8024443ca1
0xffffff823c64bb80 : 0xffffff80244435d2
0xffffff823c64bc60 : 0xffffff80244245ed
0xffffff823c64bc90 : 0xffffff80247ecf9d
0xffffff823c64bcc0 : 0xffffff8024854033
0xffffff823c64bd20 : 0xffffff7fa617383a
0xffffff823c64bd90 : 0xffffff7fa61736ac
0xffffff823c64bdc0 : 0xffffff7fa6173622
0xffffff823c64bdf0 : 0xffffff7fa61744b4
0xffffff823c64be20 : 0xffffff7fa5485b4b
0xffffff823c64be40 : 0xffffff7fa54882f2
0xffffff823c64be60 : 0xffffff7fa5488f9f
0xffffff823c64be70 : 0xffffff7fa547bcc8
0xffffff823c64be90 : 0xffffff7fa547bc26
0xffffff823c64beb0 : 0xffffff802483ab88
0xffffff823c64bf40 : 0xffffff8024835db5
0xffffff823c64bf60 : 0xffffff802443dcde
0xffffff823c64bfb0 : 0xffffff80244b2957
Kernel Extensions in backtrace:
com.apple.iokit.IOThunderboltFamily(2.1.8)[4D96DE51-7130-3537-8D48-50422A86D84F ]@0xffffff7fa547a000->0xffffff7fa552efff
com.apple.driver.AppleThunderboltNHI(1.6.3)[D6BEDFF6-AD69-3222-AD95-61C8E276950 5]@0xffffff7fa616e000->0xffffff7fa6182fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7fa55cb000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa4a44000
dependency: com.apple.iokit.IOThunderboltFamily(2.1.8)[4D96DE51-7130-3537-8D48-50422A86D84F ]@0xffffff7fa547a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000024200000
Kernel text base: 0xffffff8024400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 2149074572260
last loaded kext at 536090136430: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7fa67a0000, size 28672)
last unloaded kext at 128545614903: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fa5632000, size 28672)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.GeForce 8.0.6
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleMuxControl 3.2.13
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.5.0
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.NVDAResman 8.0.6
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Mon Mar 18 23:59:54 2013
panic(cpu 0 caller 0xffffff802f2b7e75): Kernel trap at 0xffffff802f2431be, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8054933d88, CR3: 0x0000000116402050, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80507397b0, RCX: 0x0000000000000007, RDX: 0x0000000000000006
RSP: 0xffffff8202a13eb0, RBP: 0xffffff8202a13f80, RSI: 0xffffff8054933d80, RDI: 0xffffff80507397c0
R8: 0xffffff802f8bec60, R9: 0x7fffffffffffffff, R10: 0xffffff8054647ab0, R11: 0x00000000ffffff80
R12: 0xffffff802f8bebe8, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8054933d80
RFL: 0x0000000000010206, RIP: 0xffffff802f2431be, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8054933d88, Error code: 0x0000000000000003, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8202a13b50 : 0xffffff802f21d626
0xffffff8202a13bc0 : 0xffffff802f2b7e75
0xffffff8202a13d90 : 0xffffff802f2cd3bd
0xffffff8202a13db0 : 0xffffff802f2431be
0xffffff8202a13f80 : 0xffffff802f5b9d0e
0xffffff8202a13fb0 : 0xffffff802f2b2957
BSD process name corresponding to current thread: imklaunchagent
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x000000002f000000
Kernel text base: 0xffffff802f200000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 21633937908407
last loaded kext at 3568560633834: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7fb15c3000, size 348160)
last unloaded kext at 153102219380: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fb0432000, size 28672)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.GeForce 8.0.6
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMuxControl 3.2.13
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.5.0
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOSurface 86.0.3
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.NVDAResman 8.0.6
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Interval Since Last Panic Report: 12760 sec
Panics Since Last Report: 1
Anonymous UUID: 38D1964A-078F-2DEB-B085-C6948E54E56B
Mon Mar 18 17:47:41 2013
panic(cpu 0 caller 0xffffff80050b7e75): Kernel trap at 0xffffff80050ace07, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff803dd7e608, CR3: 0x0000000007a9c000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80377e8c30, RCX: 0x0000000003000000, RDX: 0xffffff803dd7e600
RSP: 0xffffff82331fbae0, RBP: 0xffffff82331fbae0, RSI: 0x0000000000000000, RDI: 0xffffff803dd7e600
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff80056bdc26, R11: 0x00000000ffffff01
R12: 0x0000000000000000, R13: 0xffffff803dd7e600, R14: 0x0000000000080000, R15: 0x0000000000000001
RFL: 0x0000000000010202, RIP: 0xffffff80050ace07, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff803dd7e608, Error code: 0x0000000000000003, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff82331fb780 : 0xffffff800501d626
0xffffff82331fb7f0 : 0xffffff80050b7e75
0xffffff82331fb9c0 : 0xffffff80050cd3bd
0xffffff82331fb9e0 : 0xffffff80050ace07
0xffffff82331fbae0 : 0xffffff800508301c
0xffffff82331fbe00 : 0xffffff8005084545
0xffffff82331fbe20 : 0xffffff8005452651
0xffffff82331fbe60 : 0xffffff7f86f4ff1c
0xffffff82331fbe80 : 0xffffff7f86f28829
0xffffff82331fbed0 : 0xffffff7f86f26234
0xffffff82331fbef0 : 0xffffff80054466e8
0xffffff82331fbf30 : 0xffffff80054451ea
0xffffff82331fbf80 : 0xffffff8005445319
0xffffff82331fbfb0 : 0xffffff80050b2957
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD4000Graphics(8.0.6)[D401EED9-AE06-3A4D-A8A0-606AA9 73C8D5]@0xffffff7f86f22000->0xffffff7f86f8dfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f85644000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[6A1A36AC-2F79-34AF-A162-A97FE16705E3]@0xff ffff7f856c5000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[2E420A99-8DBF-3C1D-AE39-75B7EE4D5C1E]@0 xffffff7f85682000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000004e00000
Kernel text base: 0xffffff8005000000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 13040378338446
last loaded kext at 7576713249063: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f8740d000, size 28672)
last unloaded kext at 361319334933: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7f86232000, size 28672)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.ntfs 3.10
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleLPC 1.6.0
com.apple.GeForce 8.0.6
com.apple.driver.AppleMuxControl 3.2.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.5.0
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.nvidia.nvGK100hal 8.0.6
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.0.6
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f32
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 4The only thing that I see in common is this non-Apple kernel extension:
com.trusteer.driver.gakl_driver_2 1
Do you know what it is or what it's for? Try finding it (usual place to look is root System>Library>Extensions, but it could be anywhere) and dragging it to the Desktop and then restarting without it loading. Still having kernel panics? Call back...
Clinton -
This is what the crash report has under details:
AdapterDeviceID: 0x0416
AdapterDriverVersion: 10.18.10.3412
AdapterSubsysID: 1977103c
AdapterVendorID: 0x8086
Add-ons: %7BF53C93F1-07D5-430c-86D4-C9531B27DFAF%7D:1.0.0.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:36.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.7,gmailnoads%40mywebber.com:4.28
AvailablePageFile: 4624433152
AvailablePhysicalMemory: 3425042432
AvailableVirtualMemory: 3744272384
BIOS_Manufacturer: Insyde
BlockedDllList:
BreakpadReserveAddress: 51707904
BreakpadReserveSize: 67108864
BuildID: 20150222232811
CrashTime: 1425183947
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1425002300
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0416, AdapterSubsysID: 1977103c, AdapterDriverVersion: 10.18.10.3412
D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 6105
ShutdownProgress: quit-application
StartupTime: 1425183782
SystemMemoryUsePercentage: 46
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 8098750464
TotalPhysicalMemory: 6353920000
TotalVirtualMemory: 4294836224
URL:
User32BeforeBlocklist: 1
Vendor: Mozilla
Version: 36.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.I haven't yet tried the safe mode but I can.
I did the Windows update in the earlier reply and there were some updates. Those were installed and the computer restarted.
I have had Flash player crashes for some time. In my Plug-in Add-ons, I have two versions of Flash player, the newest one and an older 15 one. I have the older one set to never activate. The problem is the new one also keeps going disabled.
When I have tried to just update the Flash Player, I am never able to exit Firefox. I try closing the tabs and going to the Exit icon. It will keep telling me Firefox is not closed and it can't continue.
I tried to Uninstall the flash player in that program, and it is the same thing. It will not uninstall with Firefox open and nothing I try will allow it.
It is interesting that I tried to import my bookmarks to IE since this problem and it doesn't even recognize there being a Firefox browser.
Please tell me step-by-step how to do the two other suggestions in the earlier reply. These are regarding the Flash player.
Firefox is still crashing.
Thanks,
Karen -
== Issue
==
Firefox is crashing or closing unexpectedly
== Description
==
Firefox 3.6.3 crashes when opening and the Crash Report [[@ strlen nspr4.dll@0x15f9f ]. It was working perfectly fine and the last three days, I am having difficulty in opening firefox. It crashes with the above crash report every time I open. I came across the bad image error and did a clean reinstall multiple times and that did not help. I have firebug and firecookies as an addon.
== Crash ID(s)
==
bp-5972b384-791f-4667-b3cb-051812100504
== Firefox version
==
3.6
== Operating system
==
windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5
== Plugins installed
==
firebug and firecookieUsually doesn't immediately crash, although that happens also. Usually hangs, then crashes.
Addons are WHY I use Firefox when it works. I am NOT on the bleeding edge any longer. I could go back to boring, boring, Chrome. -
Firefox 10.1 crash reporter will not go away? Suggestions?
Updated system (Vista) system would not start so restore to earlier date...now Firefox will not start and Crash Reporter will not go awya. I cannot download a new version as when extracting it keeps asking for the administration account and I have none set up...suggestions?
Using System restore can cause your Firefox installation to get corrupted because not all files are restored, so be careful with doing a System Restore.<br />
You will have to reinstall Firefox and remove the Firefox program folder (C:Program FilesMozilla Firefox) before reinstalling a freshly downloaded Firefox copy.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Firefox keeps crashing. The only way I can open window is in safe mode. Here are the crash reports:
<pre><nowiki>
bp-d5d4e360-cc6f-4313-85fc-0cc6621305305/30/201311:08 AM
bp-c3374347-3873-4fb2-86b7-be3f021305305/30/201310:34 AM
bp-39eb4414-78bd-4a33-ade3-3acd521305305/30/201310:33 AM
bp-7c3de68c-5acf-44cf-b448-07ac021305305/30/201310:33 AM
bp-031ea915-70bb-4a2a-8433-08d0321305305/30/201310:33 AM</nowiki></pre>Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.
That way you still have the benefit from hardware acceleration, but may not suffer from rendering issues.
You can also try to uninstall Windows update KB2670838 if you have this update.
*http://support.microsoft.com/kb/2670838
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/ -
when the crash reporter crashes im given this message.
We're Sorry
The application had a problem and crashed.
Unfortunately the crash reporter is unable to submit a report for this crash.
Details: The application passed an invalid argument.
There is no crash id.
when I try to open fire fox i do not get any messages or anything it just doesnt open.Try the procedures in the [[Firefox will not start]] article.
-
My Mozzilla crashed: "We're Sorry....Firefox had a problem..." I download the new version and it is still giving me the crash report.
I tried to loading in "safe mode" but I still could not open Firefox.
I never received a crash i.d.It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore
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