The creation of the shadow copy on the backup destination has failed. Detailed Error: The Volume Shadow Copy operation failed with the error 0x80042316

Question

When using Microsoft Backup on a Windows Server 2008 SP2 (not R2 - [Microsoft version 6.0.6002]) I get the error "The creation of the shadow copy on the backup destination has failed. Detailed Error: The Volume Shadow Copy operation failed with the
error 0x80042316"
The odd thing is that when I start the backup manually, it works fine. When  it runs automatically the error appears.
When doing a SFC /scannow I do get errors that can't be corrected.
Is there anything short of rebuilding this machine (It's a DC and the only one this office has) I can do to fix this?

Answer 1

Hi,
0x80042316 means "Another shadow copy creation is already in progress". This error could occur when another VSS instance is running.
Is there any third party backup application installed? Try to uninstall it to see the result. And please also check if there is another backup schedule which causes the conflict.
Meanwhile please provide the result of:
vssadmin list providers
vssadmin list writers
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Hi,
I do have Crashplan ProE running. It started at 1900 and the Windows Backup starts at 2000. I have modified Crashplan not to start until 2300 to see if that helps.
Also:
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Provider name: 'Microsoft Software Shadow Copy provider 1.0'
   Provider type: System
   Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
   Version: 1.0.0.7
AND:
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {f0c7ee55-5885-4894-8dd3-14fffbdd4d2e}
   State: [1] Stable
   Last error: No error
Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {017a0133-7577-4322-b513-04f72404b70a}
   State: [1] Stable
   Last error: No error
Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {6b17d670-9ea8-4ff1-a59e-b474f4b893db}
   State: [1] Stable
   Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {56aad1bf-9bf1-4fde-b2f4-a706577c632d}
   State: [1] Stable
   Last error: No error
Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {e942d09d-276e-450a-9bf4-b1d5abe6af8a}
   State: [1] Stable
   Last error: No error
Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {3737164b-61ac-454c-b1f7-42f2620f10db}
   State: [1] Stable
   Last error: No error
Writer name: 'DFS Replication service writer'
   Writer Id: {2707761b-2324-473d-88eb-eb007a359533}
   Writer Instance Id: {39458257-aca4-481e-a302-994f3eb1e9a3}
   State: [1] Stable
   Last error: No error
Writer name: 'Dhcp Jet Writer'
   Writer Id: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
   Writer Instance Id: {6a8ab4aa-760c-4102-a27f-58f570c9c572}
   State: [1] Stable
   Last error: No error
Writer name: 'NTDS'
   Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Writer Instance Id: {53577013-8397-448e-9a25-c7cac08aa0a8}
   State: [1] Stable
   Last error: No error
Writer name: 'IIS Metabase Writer'
   Writer Id: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Writer Instance Id: {ee2c9173-92e7-455c-8f73-601647c0ddb2}
   State: [1] Stable
   Last error: No error
Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {b1f60392-9dfd-4e3a-bda6-3dc2cb622ba4}
   State: [1] Stable
   Last error: No error
Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {a328aede-78f0-448e-9c36-e8379e9fe2a8}
   State: [1] Stable
   Last error: No error
Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {c39fa334-5c9d-4906-a3b5-33c3444948e6}
   State: [1] Stable
   Last error: No error
Writer name: 'NPS VSS Writer'
   Writer Id: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Writer Instance Id: {3c9c5584-b5fd-48cf-8541-0c8bfa585ca0}
   State: [1] Stable
   Last error: No error