The creative cloud is not opening on my computer, what do I do

I had to uninstall then re install the creative cloud software, after doing so It worked well, but now it is not opening at all, what do I do

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
    Licenses and terms of use | Adobe
    You may also not purchase an Education version for someone, they must do that for themself... if they qualify
    Adobe Education... Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html
    I do not  know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements

  • The application "Creative Cloud" is not open anymore.

    I try to open the creative cloud app and just see this (  The application “Creative Cloud” is not open anymore.)

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • My Creative Cloud is not opening

    My Creative Cloud is not opening, it will either be a white screen or just my background

    Please follow the steps mentioned below
    WIN 7 and 8 (64 bit):
    Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
    Relaunch the Browser
    Go to https://creative.adobe.com/products/creative-cloud
    Sign in with Adobe ID and password and download CC desktop app.
    WIN 7 and 8 (32 bit):
    Rename OOBE to OOBE_old located at C:\Program Files\Common Files\Adobe
    Relaunch the Browser
    Go to https://creative.adobe.com/products/creative-cloud
    Sign in with Adobe ID and password and download CC desktop app.
    App doesn't open | Progress wheel spins continually
    creative cloud is blank window why?
    https://forums.adobe.com/thread/1235026
    Regards
    Rajshree

  • My creative cloud does not have after effect? what should i do ?

    my creative cloud does not have after effect? what should i do ?

    you can download, install and run 32 bit trials but you cannot license them.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I am having difficulty opening my iPhoto on my macbook. Every time I try to access it, it freezes or the application will just not open at all. What can I do to open it successfully?

    I am having difficulty opening my iPhoto on my macbook. Every time I try to access it, it freezes or the application will just not open at all. What can I do to open it successfully?

    Select iPhoto in the Applications folder the type Command+i to bring up its Info window.  That will tell you what version it is.
    As a first fix attempt do the following:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iPhoto's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
    or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
    Data/Library/Caches/com.apple.iPhoto folder
    3 - launch iPhoto and try again.
    NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences.
    NOTE 2:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.

  • Creative Cloud does not open

    I successsfully installed creative cloud on my desktop, but it will not open.  I get a message saying it unexpectedly stopped working, it is closing, and a message has been sent to see if the problem can be diagnosed.

    Marilyn_lydic which operating system are you using exactly?  Do you receive any specific error messages?  Have you tried removing and reinstalling the Creative Cloud Desktop application?

  • My creative cloud will not open.

    I am on a limited free trial trying to learn photoshop, illustrator, InDesgn etc.before I make the decision to buy it, It is ridiculous that it just won't open and this is the third time.  I'm not sure, maybe it is my computer but the load circle comes up for about a second then goes away and it never opens.  How do I fix it so I can use the final days of my trial and is this going to be problem if I buy it?

    App doesn't open | Progress wheel spins continually
    https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

  • What do you do when the creative cloud will not update?

    Creative cloud will not update on my Mac.. therefore I cannot use InDesign. How can I get the Creative Cloud to update? I have tried un-installing and re-installing 3 different times now. Thank you.

    Not sure.  I am not having any problems opening files in current version 8.0 except for files that have been created/modified in current version 8.2 of course. That is why I need to update.
    I've tried uninstalling 8.0 version before updating and a direct download of installer/updater of 8.2... still no luck.

  • I cannot get the creative cloud application to open.

    I cannot launch the creative cloud app.  When I click to launch it, nothing happens.
    Using Windows 8.1

    App doesn't open | Progress wheel spins continually
    https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

  • Why does the creative cloud application not load?

    I am trying to upgrade lightroom 4 to 5, and i can't access it through the creative cloud app because it won't load. I even bought lightroom and photoshop creative cloud again, but it has to download through the cc app.

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -AND JUST FOR MAC USERS - Some 10.9.3 links
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Creative cloud will not install on my computer - why?

    I download the installer, it begins to initialize and then the dialog window just disappears.

    Which installer did you download the Adobe Creative Cloud Desktop Application or one of the large download archives to install Photoshop directly on a PC or the other archive for the Mac. 
    If you downloaded the Creative Desktop Application you install that and open the creative cloud application.  From it you can install Creative Cloud applications.  The Applications are large and it will take quite some time to download and install a product like Photoshop CC 2014.
    If you downloaded the Windows PC archive "Photoshop_15_LS20_win64.7z" you can use 7zip to extract the files and run set-up from the extracted  "Adobe CC 2014" folder. 
    The Mac archive "Photoshop_15_LS20.dmg" is used to install Photoshop CC 2014 on the Mac.  Once you have it installed  use Photoshop cc 2014 menu Help>Updates to install the update for it.

  • Is there any plan to update the Creative Cloud EULA for single user, multiple computer use?

    I have a Mac and a PC at work and 5 machines at home (Macs and PCs) in different rooms. I would like to be able to use the software whenever creativity strikes. Otherwise I am forced to keep using Gimp and other solutions at home.

    At the moment if you want to have the Adobe Creative offerings available on 5 different computers then you would want to look at the Creative Cloud for Teams offering.  You can find more details at http://www.adobe.com/products/creativecloud/teams.html.
    You may also want to review http://forums.adobe.com/message/4379859#4379859?tstart=0http: which discusses this topic in some detail.

  • CREATIVE CLOUD WILL NOT OPEN

    I HAVE CC ON MY DESKTOP AND LAPTOP.  IT SHOWS UP ON MY LAPTOP AND WORKS FINE.  IT SUDDENLY DOES NOT OPEN ON MY DESKTOP. AND CAN NOT PROMT IT TO OPEN

    Hi Carl,
    Kindly try the steps mentioned in the link mentioned below.
    Why won't Adobe Creative Cloud Open?
    Thanks,
    Atul Saini

  • Creative cloud desktop not opening (seems to crash)

    Hi all,
    yesterday I opened my creative cloud dekstop app and it asked me to update, So I did.
    Running a Macbook Pro retina late 2013 with Yosemite 10.10.2.
    Since the update the program wants to open and I see the CC sign in my menu on top but then it disappears.
    The program won't open and nothing seems to work.
    I tried:
    deleting the OOBE file in the library of adobe and then reopening/reinstalling, only reinstalling, rebooting, but all fails.
    Any Idea how I can solve this? I've been searching forums and websites but nothing really does the trick...
    Kind regards,
    Tom

    I'm having a very similar problem Tom. And unfortunately, I haven't found any help yet either.
    If you find out anything useful, please let me know, and I'll do the same.

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