The Crystal Reports charting component (sscsdk80.dll) could not be found

Here's our situation. One of our accounting staff installed the upgrade to SP1 for CR 2008, after which Calculated Members & Embedded Summaries in Cross-Tab objects would not function. He tells me he searched these forums and that the problem is a known issue with SP1 and he cannot work without it. Therefore, he rolled it back to Service Pack 0. However since then the above error will occur when running any report that contains a chart or a graph. I've tried to re-register the dll listed in windows, but it errors stating it cannot find the file. I've located the file and it exists.
Can someone please provide me with a resolution to both issues. I have no problem moving to SP1 again if the issue with Calculated Members & Embedded Summaries in Cross-Tab objects can be resolved.

Hi,
I had the same issue. I noticed that after uninstalling SP1, there were 3 DLLs that remained in the win32_x86 directory. One of them was sscsdk80.dll.
I deleted all 3 DLLs (again, no CR installed when I did this), and then re-installed CR 2008 SP0 from scratch. That solved the problem, and now both charting and calculated members are revived.
In the meantime, as product manager for CR, I'm making sure a fix to the root cause issue of broken calculated members in crosstabs in SP1 gets addressed ASAP. I'll update the community as soon as I know more in my blog.
I apologize for the issues this has caused.
Regards, Blair

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